CARRINGTON PLACE AT RURAL RETREAT

514 N Main St
Rural Retreat, VA 24368
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About Carrington Place of Rural Retreat

Philosophy

Carrington Places of Rural Retreat provides excellent care combined with the latest programs and techniques. Our goal is to cater each patient’s experience to their individual needs and help them achieve their goals and return home in a safe and efficient manner. We strive to help each patient return to their prior level of functioning, or far better. We provide close medical supervision to assist with dressing, bathing, walking, eating and the administration of medication. Our enthusiastic and dedicated team of therapists aim to help you rebuild your health, function, and independence.

Description

Carrington Places of Rural Retreat is located near Wythe Community Hospital, Smyth County Community Hospital, and Carillion Tazewell Community Hospital.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
IV-infusion therapies
Peg tubes
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Devotional services onsite
Outdoor common areas
Indoor common areas
Beautician onsite
Free WiFi

Patients accepted

Medicaid
Medicare
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 3/5
Quality Rating: 1/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 2/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 7
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Rural Retreat0 miles1
Wytheville10 miles3
Marion13 miles2
Tazewell20 miles1
Bastian20 miles1
Independence21 miles1



Reviews

Highest Newest Oldest Lowest
3 StarsFull starFull starFull starGray starGray star
August 2017
Sometimes it is hard to get in contact with the nurse. They are trying though, and I am grateful there is a place like this for my loved one. He is always clean and in clean clothes. They serve him three hot meals a day. They call me every time there is an incident or concern.
3 StarsFull starFull starFull starGray starGray star
August 2017
The nursing staff is very short staffed. My loved one's living quarters are always clean.
5 StarsFull starFull starFull starFull starFull star
July 2017
I would give Carrington Place of Rural Retreat a 5!
5 StarsFull starFull starFull starFull starFull star
July 2017
They're pretty helpful. It's a good clean place, my dad's happy, and he's getting good meals. If he has any problem, they call me, no problem.
5 StarsFull starFull starFull starFull starFull star
July 2017
They are doing an excellent job.
3 StarsFull starFull starFull starGray starGray star
July 2017
We had some issues with bed alarms, the room wasn't ready when we checked in. There were quite a few issues. As far as the care goes, my mom had a pretty good experience.
4 StarsFull starFull starFull starFull starGray star
July 2017
The staff that I have had interaction with to get information has been late.
4 StarsFull starFull starFull starFull starGray star
July 2017
The people are really nice! They're all very helpful and agreeable. The cleanliness was wonderful. The meals were just fair.
5 StarsFull starFull starFull starFull starFull star
July 2017
They could use a lot of improvement on communication. That was the only problem I had with them.
4 StarsFull starFull starFull starFull starGray star
July 2017
My mother likes it there now, though at first, she had trouble accepting the fact that she will be there long term. Mom does enjoy going to therapy, and she likes the therapist. Nursing care seems to be good, they are attentive to her and when I am visiting they are always helpful. They love my mom to death, and really enjoy having her there. All the staff is great. My mom's room is very clean and well kept. Mom likes the food she is served most of the time, and she does have other options should she not like what they are serving. They always call me if there are any changes and whenever I have any questions they make sure they are answered in a timely manner as well.
4 StarsFull starFull starFull starFull starGray star
July 2017
Carrington Place has a nice atmosphere and a small-town feel. It's clean and well kept. My mother looked forward to going to therapy most of the time, they are working hard with her and I can see that it is really helping. All-in-all the nursing staff is great. There are a few exceptions, but for the most part, my mother likes how well they care for her. Everyone is friendly when they come into her room and when I visit my mom. The food is adequate, and most of the time, Mom chooses the alternative offered on the menu. I also bring food and treats in for my mother. I am kept well informed about my mother's progress both in person and by phone, they answer all my questions in a timely manner as well.
5 StarsFull starFull starFull starFull starFull star
July 2017
My mother-in-law was at Carrington two years ago when it first opened, and on this stay, she was pleased with how much they had improved. She enjoyed her stay. She liked the therapists and they really helped her get back on her feet and she will be returning to her own home shortly. The nurses were attentive and took great care of her while she was there. All the staff was nice and friendly. The room was clean and her bed changed on a regular basis. My mother-in-law said the food had really improved since her previous stay, and she did like what they were serving. The staff was able to answer all our questions and they kept us well informed of my mother-in-law's progress.
4 StarsFull starFull starFull starFull starGray star
July 2017
I don't have any objections to my time there. They treated me well, it was clean. Couldn't ask for better service. It was exceptionally clean and I never wanted for service, I'll tell you that. Their communication with me was excellent! As with every place I've been, the food was terrible. I got plenty, but it wasn't seasoned, and I couldn't eat it.
4 StarsFull starFull starFull starFull starGray star
July 2017
They have done a really, really good job with my loved one. She's not always the most pleasant patient, and can be very demanding, but they're doing a good job. The only complaint that I really could mention is the fact that they are sometimes short staffed. They're nice to her, they treat her really well. And they have been excellent at keeping me informed about her care!
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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