THE PAVILION AT CREEKWOOD

2100 Cannon Dr
Mansfield, TX 76063
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About The Pavilion at Creekwood

Philosophy

The Pavilion at Creekwood is proud to be the newest healthcare and rehabilitation center in Mansfield, Texas. Our state-of-the-art, 126-bed skilled nursing facility offers both short-term and long-term rehabilitative care.

Description

The Rehabilitation Department is led by certified professionals in speech pathology, physical therapy, and occupational therapy. Our team develops personalized therapy plans to help our residents recover with the highest level of independence possible. Clinical services are available 24/7 and include: licensed nursing care, comprehensive wound care, pulmonary management, intravenous/enteral therapies, stabilization post-surgery, tracheostomy care, PICC lines, gastric tube care, NG tube care, TPN nutrition, and respite and hospice care.

Our short-term rehabilitation programs are customized to meet your individual needs. We simulate each patient’s home environment as accurately as possible in our ADL kitchen, transition suites, bathrooms, and laundry areas. Our fully-equipped therapy gym is designed with the latest treatment modalities. We offer a comprehensive range of services including endurance and mobility recovery, communication and cognitive augmentation, dysphasia management, orthotic fitting/training, pain management, community living, and activities of daily life.

We proudly offer Transition Rooms as part of our unique rehabilitative program, where residents can restore their cooking, bathing, and movement skills in a homelike environment. These fully-equipped private rooms help our staff ensure that residents are well-prepared for a successful and confident discharge.

The Pavilion at Creekwood supports not only the unique medical needs of our patients but also their distinct passions. We organize regular field trips into the community with private transportation, such as movie outings, restaurant visits, and shopping trips. We also have a monthly calendar packed with opportunities to socialize, participate in games, appreciate arts and music, join a religious service, enjoy pet visits, and more. We believe in a person-centered approach to the dining experience. Our dining menus uphold the philosophy of the American Dietetic Association and the American Diabetes Association. Every meal is prepared fresh and in accordance with our residents’ individual needs and preferences.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Activities onsite
Activities offsite
Devotional services onsite
Free WiFi

Patients accepted

Medicaid
Medicare
Commercial insurance
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 4/5
Quality Rating: 1/5
Nurse Rating: 1/5
Staff Rating: 1/5
Survey Rating: 5/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 0
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Mansfield2 miles3
Kennedale8 miles1
Cedar Hill9 miles2
Duncanville12 miles2
Burleson13 miles2
Arlington13 miles9



Reviews

Highest Newest Oldest Lowest
4 StarsFull starFull starFull starFull starGray star
January 2018
There's a lot of sandwiches on the weekends, but the service has been pretty good. Sometimes the dining hall isn't as tidy as it should be.
4 StarsFull starFull starFull starFull starGray star
January 2018
The physical therapy stands out to me the most. The staff is friendly. The facility is clean. My loved one doesn't like the meals. He misses my cooking, so I bring him some meals.
4 StarsFull starFull starFull starFull starGray star
June 2018
The staff is pretty good. I like the speech therapy person. We do not always get responses to the call button, mostly on the weekends.
4 StarsFull starFull starFull starFull starGray star
June 2018
Everything has been good. A lot of the aides are really really nice. They are really personable. They jump to any need I have. I really do not have any complaints. It is clean. You walk in, and it is very tidy. When I don't like a meal, they ask if I want something else.
5 StarsFull starFull starFull starFull starFull star
June 2018
Everything has been going very smoothly, and I do not have any concerns with my father's care there. I was able to see him do his therapy, and it looked great. At this point, they are keeping me informed, but it is still pretty early.
4 StarsFull starFull starFull starFull starGray star
June 2018
When we originally arrived from the hospital, things were a little hectic. The facility has really resolved our concerns, and it is running quite smoothly now. It is very clean.
3 StarsFull starFull starFull starGray starGray star
July 2018
I would recommend this facility to a friend.
5 StarsFull starFull starFull starFull starFull star
July 2018
Overall, they were fantastic. The rehab therapy services were wonderful. The staff were great. They mopped and cleaned every day. I think their salon was a little off, but my loved one was happy with it. The food was bland. They were really good at keeping us informed with meetings.
4 StarsFull starFull starFull starFull starGray star
July 2018
Our concern seems to come down to the staffing. My loved one and I feel as though the facility is understaffed. Nursing care is also understaffed. The food could be better.
4 StarsFull starFull starFull starFull starGray star
July 2018
The cleanliness is excellent. I like the employees in the office and at the front desk. The nurses have done fine. My loved one gets rehab therapy, and it tires him out. At first, we did not know what room he was in. They moved him to a different room without telling us. Communication is kind of difficult because I am hard to get a hold of.
3 StarsFull starFull starFull starGray starGray star
July 2018
Overall, the stay went well. We found that there were a couple people that do things they should have not done. A couple of the CNAs do not have a friendly attitude.
4 StarsFull starFull starFull starFull starGray star
July 2018
The staff were all really nice and interacted with my dad. I liked the physical therapy and the speech therapy. My dad liked the speech therapist. The room was uncomfortable for my dad. The chairs are office chairs, and are not comfortable. It would be nice to have a comfortable chair in the room, like a recliner. Some of the staff are not the friendliest. There were only two nurses. One of the nurses at least looked up and smiled, but the other nurse was not nice or talkative at all.
3 StarsFull starFull starFull starGray starGray star
July 2018
The nursing care is excellent. The cleanliness is good. The staff's friendliness is fantastic. There are some staff that are good, and some that are not good. The staff do not know how to put a bed pan on for my loved one. The first week, she had hardly any therapy. When she had therapy, they said they had 30 minutes to work with her, but they gave her 15 minutes because of other patients in the room. Now, we have that straightened out. Right now, physical therapy is great, with two guys working with her for the full 30 minutes. Supposedly, they have pain medication scheduled for a regular time, but she has to call for it 85 to 95 percent of the time. It takes 45 to 60 minutes after the scheduled time for her to get her medication. She does not care for the food at all, but I eat it. There have been numerous times when the staff said they would let me know answers to my concerns, and I have not heard from them yet.
5 StarsFull starFull starFull starFull starFull star
July 2018
I would recommend The Pavilion at Creekwood to a friend.
5 StarsFull starFull starFull starFull starFull star
June 2018
The speech therapist who works with my mother is great! The physical therapist is great as well! A nurse makes sure my mom is in good hands and does a great job with her. The director at the front has been very helpful!
4 StarsFull starFull starFull starFull starGray star
June 2018
Everybody has been taking care of my loved one pretty well. The rehab therapy services are great. It is a really, clean nice facility. They are really good at keeping me informed. She has had some complaints about the food. Other than that, the service and people are fine.
3 StarsFull starFull starFull starGray starGray star
October 2018
The care is sufficient. The quality of food seems to be satisfying to my loved one. There is not a real menu, but you may have somewhat of an option. The assistants and the techs are not what they should be. He has not been bathed regularly. You need to have a family member there to watch out for the patient. The wait time is 20 minutes for help. They are chastised for having a wet bed. The night is worse than the day. It is challenging to reach them. The nursing station needs to improve in their communication and attitude. The floors in the room are not cleaned and the towels and wash rags were not there for him.
3 StarsFull starFull starFull starGray starGray star
October 2018
I think the therapy is going pretty well. The staff seems nice enough. I have seen an improvement with the nurses responding more. My loved one has not been very happy with the food there. She said the eggs are powdered eggs and nasty. I do not know about the plan for her yet. They should improve on this.
3 StarsFull starFull starFull starGray starGray star
October 2018
The therapy is awesome. My mom has not complained a lot about the meals. There are some issues we are working on with response for her help that she needs. The nurses need to improve their communication.
4 StarsFull starFull starFull starFull starGray star
October 2018
The experience was good.
3 StarsFull starFull starFull starGray starGray star
October 2018
My loved one's teeth were thrown away and she could not eat. I wish the nurses responded faster when she called.
5 StarsFull starFull starFull starFull starFull star
October 2018
I am very impressed with the facility! As a whole, the staff has been so nice and helpful! I would definitely recommend the facility! I am very impressed by how friendly they are. There seemed to be some confusion between the doctor and the facility.
5 StarsFull starFull starFull starFull starFull star
October 2018
All the help is wonderful. It is always clean and they do a thorough job. My loved one enjoys the meals. The communication is good.
3 StarsFull starFull starFull starGray starGray star
October 2018
The therapy is going okay. My mother was having difficulty with some of the things they were asking her to do, and I talked with them about this. They put her in the hallway and told her to go back to her room and she could not find her room. It took forever to get help. There is not enough of the aides, and weekends are awful for lifts and going to the restroom. She was in the bathroom with an aide and the aide was not able to hold her. She almost fell. They have had confusion regarding medications that were not written correctly. The bathroom looks like it is not taken care of.
4 StarsFull starFull starFull starFull starGray star
October 2018
Things are good, but I'm not sure exactly who is communicating with me and from where. There is department confusion.
5 StarsFull starFull starFull starFull starFull star
September 2018
We have been incredibly impressed with non-nursing staff. The therapy has been fabulous. All the therapists have been exceptional. They communicate well. There's not a lot of nurse staff interactions, just passing medications.
2 StarsFull starFull starGray starGray starGray star
September 2018
It was very clean. The facility was very beautiful, but the help was nothing. The office people were excellent, but not the ones on the floor. My mother had to ring the bell and no one would ever come. We sat in there one day and it took four and a half hours for someone to come in after ringing the bell. They didn't come in to check or anything. We moved her somewhere else. They told her there would be food choices, but one night, her sandwich was meat and mayonnaise only. She did have a few decent meals.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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