FALCON RIDGE REHABILITATION

149 Klattenhoff Lane
Hutto, TX 78634
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About Falcon Ridge Rehabilitation

Philosophy

At Falcon Ridge Rehabilitation we work with patients and their families to meet their individual health care, rehabilitation, and coordination needs. We provide recreational activities to fulfill spiritual, social, sensory, cognitive and physical needs. The activities program includes culinary demonstrations, community events, shopping trips, religious services, Bingo, birthday parties, and pet visits. Salon and spa services are also available. To better stay informed with our patients, we have utilized state-of-the-art call light system that has communication capabilities between staff and patients. Our person-centered approach to our guest's dining experience enhances the overall experience. Our Culinary Services Director meets with each patient to discuss any food restrictions and preferences.

Description

Our extensive rehabilitative therapy department was created to serve virtually any rehabilitative need for both long-term and short-term care. The spacious rehab gym is 3,500 square feet and we also feature a mobility garden, ADL kitchen, ADL bathroom, Transition room, and anti-gravity treadmill. Our dedicated and skilled therapists provide comprehensive treatment for physical, occupational, and speech therapy.

Our full range of rehabilitative services include:

  • Mobility and endurance recovery

  • Communication and cognitive augmentation

  • Dysphasia management

  • Orthotic fitting and training

  • Pain management

  • Activities of daily living and community living skills restoration

We assess, monitor and treat in our therapy center. The Transition Room is an important part of our rehabilitative program. Patients can practice daily tasks required for daily living in their home. The Transition Room is equipped with a refrigerator, microwave, dining area, shower, and bathroom in a private room for patients to assess their capabilities to care for themselves. Therapists and nurses are also able to identify any areas that may need strengthening before a patient returns home. The Transition Room serves to also increase confidence for a safe and successful return home.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Complimentary transportation
Devotional services onsite
Indoor common areas
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Age: No age restrictions
Male
Female

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 1/5
Quality Rating: 4/5
Nurse Rating: 2/5
Staff Rating: 3/5
Survey Rating: 1/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 10
Facility Related Incidents 3
Number of Fines 2
Total Fine Amount $43,458
Total Number of Penalties 3

Nearby Cities

City Distance Number of Facilities
Hutto0 miles1
Pflugerville6 miles2
Round Rock8 miles6
Georgetown10 miles3
Taylor11 miles1
Cedar Park14 miles4



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
December 2017
My loved one enjoys the ice cream!
3 StarsFull starFull starFull starGray starGray star
December 2017
I've asked for things to be fixed and that doesn't happen in a timely fashion. The doctor should call me after he sees my mom, and he does not.
4 StarsFull starFull starFull starFull starGray star
December 2017
The place was immaculate.
5 StarsFull starFull starFull starFull starFull star
June 2018
My grandpa is very pleased with the facility so far, as well as my grandma who spends almost all of her time with him there. The facility has really accommodated the family. They both really like how friendly the staff is, especially the nurses. My grandpa loves the therapy! The nurses are overall very good. They are always happy. My grandpa enjoys his meals at the facility and so does my grandma when she is visiting him.
5 StarsFull starFull starFull starFull starFull star
June 2018
It is great. They treat my dad really, really well. They are great with him and they help get things accomplished. He loves the food. They call me whenever they change the medicine and they call me all the time. Everybody communicates great with me.
4 StarsFull starFull starFull starFull starGray star
June 2018
It is good overall, but there is room for improvement.
4 StarsFull starFull starFull starFull starGray star
June 2018
For the most part, they are really good with engaging with my mom We like the director of nursing on the weekends. The woman who does the activities is very engaging and told my mom about the activities, and the activities were really cool. On the weekends, there is not enough staff, and we go and help her on the weekends. There needs to be a good consistency with the quality of the meals.
1 StarFull starGray starGray starGray starGray star
May 2018
They were not kind to my stepdad and did not follow instructions at all. They gave him big chunks of food and didn't help. They told him to pee himself. The therapy was very nice. The nurses wouldn't help him. The bathroom was dirty, and they wouldn't do meals like we needed.
4 StarsFull starFull starFull starFull starGray star
May 2018
My loved one is doing well. They are friendly. She is very happy with the meals. They have been very informative and are setting up a meeting with me.
5 StarsFull starFull starFull starFull starFull star
May 2018
The charge nurse and administrators were all great. The LPNs were great. Depending on patient activity, it was generally clean. The only weakness was in some of the nursing assistants.
4 StarsFull starFull starFull starFull starGray star
May 2018
Everybody was very nice and had a good attitude and did their jobs right. I cannot think of a single nurse that was not nice to us. Some of the staff were top notch. They were very nice. The meals were very good. That facility is the best I know of.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one seems to be doing okay. They were very prompt with getting her in there. The transition was so quick. The nurses are great over the phone and in person. The aides are great. She is pleased with the food. The nurses are very informative.
5 StarsFull starFull starFull starFull starFull star
May 2018
They have very nice employees, but we have not had any communication on how my loved one is doing.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one enjoys being there and they are friendly.
4 StarsFull starFull starFull starFull starGray star
May 2018
I am impressed with how clean it is. They have called me a couple of times. They called after a procedure was done. My loved one took a fall and they claimed it was about 15 minutes before he was found. That disturbed me because he was bleeding.
4 StarsFull starFull starFull starFull starGray star
May 2018
So far, I am pleased. Their communication is excellent. It is a beautiful facility with a good setup. There are lots of places to sit inside and outside. They have fountains and shade. There are lots of windows, and it is bright. My loved one likes some of the meals. She is a finicky eater.
2 StarsFull starFull starGray starGray starGray star
May 2018
My loved one was on meds every 4 hours. They tried to get him up for therapy, but he could not do anything because of the medications. They used an urinal on him incorrectly. I did not know that they were giving him certain medications. I needed more communication. The nurse and the director were wonderful and friendly. The night nurse was not friendly. The aides tried their best. It is a very nice facility. The assistant director was helpful. They were short on staff. The director tried hard to make me happy.
4 StarsFull starFull starFull starFull starGray star
July 2018
The staff are friendly. It is clean. I think the nurses are understaffed. They do not have the activities they claim to have. They were late getting some things taken care of, like fixing the TV.
5 StarsFull starFull starFull starFull starFull star
July 2018
The facility is very clean. I saw the therapists once, and they were patient and kind with my loved one. One nurse is especially helpful. There was an incident, and I do not know who is responsible. He tried to get up on his own and fell but did not get really hurt. They called me right away about it.
5 StarsFull starFull starFull starFull starFull star
July 2018
My loved one is having a wonderful stay. I would recommend it to a friend.
3 StarsFull starFull starFull starGray starGray star
July 2018
They've been pretty good about keeping me informed. My loved one likes the food. The staff could have taken more steps to help her.
3 StarsFull starFull starFull starGray starGray star
April 2018
The therapists are very good. I like them! They are trying to help my loved one, and are helping her a lot. Times are not kept precise. They are understaffed. The nurses try, but they have so many patients that they cannot be on time to help her. The staff is polite. There's a couple that I really didn't like. The place wouldn't pass a white glove inspection.
3 StarsFull starFull starFull starGray starGray star
April 2018
My loved one says the therapy has been really good. The week care is fine, but weekend care is not good. They are short-staffed on the weekend. They should meet with family regarding meals when they just come in.
4 StarsFull starFull starFull starFull starGray star
April 2018
We were here before and we were pleased enough to come back to it. They are good at keeping us informed. When we first got there, some of the service was not quite quick enough to suit him. It may have been a staffing problem. They did not get to him right away to help, but lately, it has been good. We had to get someone in the room to clean since they had not cleaned it for several days. I was not happy with this, but they have been cleaning the room. Some of the meals are good and some are not good. Sometimes there are arguments between the residents and aides. One of the patients cannot feed himself, and when he finishes, he tries to take food from other patients. He needs help.
2 StarsFull starFull starGray starGray starGray star
April 2018
They had a problem with getting my loved one's medicine right. It wasn't a very smooth transition. One of the nurses told me that she didn't need one of her medications, even though she did. Except for the aides, most of the staff has been good and responsive. The therapists are great! They do a good job. Meals haven't been bad. There's stuff growing in the staff refrigerator. I haven't been informed of anything. They are lacking in communication.
3 StarsFull starFull starFull starGray starGray star
April 2018
The people in therapy take care of my loved one's therapy needs. It is very clean, with clean towels and sheets. They do call when something happens or there has been a a change of his medication. If he falls, they call the fire department to come and help. This happened four times in two weeks. I am wondering how long was he on the floor without a call button. During the week, it is fine with enough staff, but on the weekends, there are only three people to handle all of the patients. My loved one is not getting help drinking and eating on weekends. His call button is not reachable. If I ask a question on weekends, it seems like I am pestering them.
5 StarsFull starFull starFull starFull starFull star
April 2018
Things were good overall, though a little more communication on their part would be nice.
5 StarsFull starFull starFull starFull starFull star
October 2018
So far, it has been great. The staff has been great and helpful. It is better than a lot of other facilities. Everything looks clean. My loved one ate her food today. Everybody communicates great.
3 StarsFull starFull starFull starGray starGray star
October 2018
The food is good. The restrooms have dirty toilets. It's nasty. They do not call me at all. So far, I have been calling them.
1 StarFull starGray starGray starGray starGray star
October 2018
Things were mostly good, but the facility did not verify my insurance before admitting my loved one.
5 StarsFull starFull starFull starFull starFull star
October 2018
I like how neat it is there, and it is odor-free. The nurses are very caring and on top of it when I ask for something. They provide excellent care. One of the nurses is very receptive to my questions. The commode was dirty and I asked the aide to find out when they could clean it, and she cleaned it. I have no complaints about the cleaning. My loved one is eating well.
3 StarsFull starFull starFull starGray starGray star
October 2018
They are friendly. The facility is very clean. They feed my loved one well. She does not get much care there, only every two hours. They do change her on time. She does not like being there on the weekend. They do not come to help. I have to call them for information.
3 StarsFull starFull starFull starGray starGray star
October 2018
They're nice. The therapists are persistent and try to help my loved one and get her strong. The admissions director is helpful. The meals look good. The communication is so much nicer than others. We had a meeting with everyone and they communicated well, especially the physical therapist. The bathroom had a dead bug in the tub. The bed stand is not clean. It needs a good scrubbing. One time, they were going to move her in a way that would have hurt her, and if I wasn't there, I don't know what they would've done to her.
4 StarsFull starFull starFull starFull starGray star
October 2018
It is more positive than negative. The nurses seem rather busy and it takes a while to get back to you. The quality of care depends on who is doing the caring. Some treat it like a job, and with some of the others, my mom feels care and the connection. I wish they would mop the floors. There are dead bugs in the corner. Half the meals are good, and she is working with the nutritionist there and can order other things. I sometimes have to go find people for information.
3 StarsFull starFull starFull starGray starGray star
October 2018
I do not feel as though the care provided is matched with the price we are paying for him to be there. I expected more one-to-one care than what is given. The response time is lacking. It can take up to 30 minutes. The facility itself is kept fairly well. The individual rooms need more attention. It seems as though there is a lot of dust in the rooms. I can see cobwebs and dust throughout an empty room. I have to be proactive about getting information. When I do ask questions, the staff has been pretty good about getting back to me with information in a timely fashion.
5 StarsFull starFull starFull starFull starFull star
October 2018
The staff was very nice and accommodating. It was very clean, much cleaner than what I was used to. I called and talked with the nurses and they gave me information. I'd say the meals are good for my loved one eating them all!
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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