About Woodlands Place Rehabilitation Suites
Philosophy
Woodlands Place Rehabilitation Suites is a state-of-the-art healthcare and rehabilitation center that offers 133 beds of skilled nursing care. We provide both short-term rehabilitation and long-term care. Our mission is to offer a welcoming environment to help enhance the quality of life for our residents and their families. We consider all of our guests to be family and provide compassionate care to support each member in our community. Various recreational activities are offered for recreational, social, physical or spiritual needs. The activities program includes community events, trips around town and we can also help provide personal shopping assistance. We provide transportation to and from various destinations.
Description
The interdisciplinary rehabilitative team evaluates each resident's unique situation and works to create a comprehensive treatment plan. Our wide range of services are provided by certified and licensed professionals in physical therapy, occupational therapy, and speech pathology. We facilitate independence for a successful return home and are equipped to serve virtually any rehabilitative need.
Our equipment includes:
- Exterior mobility garden
- Activities of Daily Living kitchen
- Activities of Daily Living bathroom
- Activities of Daily Living Transition Suite
- Therapy gym
- Anti-gravity treadmill
We offer a Transition Room where residents can recover and fine-tune their skills in cooking, bathing, and movement abilities in a home-like environment. This preparation in short-term care enables residents to be successful and confident when they discharge and return home. The private Transition Rooms are equipped with a refrigerator, microwave, dining area, shower, and bathroom. Our team of nurses and therapists identify and assess any areas of concern and work with patients on a smooth transition back to daily life.
Clinical help
Therapy
24-hour awake staff
Experts
Wound care physician
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call
Amenities & Features
Complimentary transportation
Activities onsite
Activities offsite
Outdoor common areas
Indoor common areas
Beautician onsite
Free cable satellite tv
Free WiFi
Patients accepted
Medicaid
Medicare
Male
Female
Staffing
Languages spoken: EnglishLocation
Number of private rooms: 0Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0
Medicare Ratings
Medicare: By The Numbers
| Issue | Number |
|---|---|
| Substantiated Complaints | 0 |
| Facility Related Incidents | 0 |
| Number of Fines | 0 |
| Total Fine Amount | $0 |
| Total Number of Penalties | 0 |
Nearby Cities
| City | Distance | Number of Facilities |
|---|---|---|
| Denison | 5 miles | 5 |
| Sherman | 5 miles | 3 |
| Colbert | 11 miles | 1 |
| Savoy | 14 miles | 1 |
| Calera | 17 miles | 1 |
| Kingston | 18 miles | 1 |
Highest
Newest
Oldest
Lowest
Stars
December 2017
Rehab services were excellent for being a skilled nursing facility. The therapists were very attentive, pleasant, and had reasonable equipment. During the week, the staff and nurses are nice and helpful. During the weekend they are short staffed and they don't seem to know what has been done during the week. Only on the weekend did my meds come at odd times of the day. The food was not too good, and generally didn't arrive hot. I suggest that they make sure the food is hot when it gets to the patient. The quality of the food was not there, and the portions were so small. It seems like the meals were cheaply done.
Stars
December 2017
There's no staff, and the staff that is there have too many patients to cover. It's a beautiful facility, they have five Christmas trees when you walk in, but there isn't any staff. They should shut down a hallway if they don't have enough people to take care of the patients. The therapist is very good, but my loved one only got to see her twice and she wasn't given a therapy plan for after she was discharged. There was only one nurse that knew what she was doing. A couple of them were good. It could be four hours sometimes before my loved one would even see a nurse. She called me three times crying because they left her in the room for three hours with no food or medicine. Housekeeping did great, but the whole time she was there, they didn't change the sheets once. The facility was well kept. She never got a chance to talk to the dietitian. They served biscuits and gravy eight days in a row and she couldn't have it. They did not give her the right foods according to her diet. I'm nosy so I asked questions, but the other family members didn't get any information.
Stars
December 2017
My loved one speaks very highly of the therapist and the progress she's made. Overall, she's said the food has been good. I had to chase a few people on the phone to get information about her medication.
Stars
December 2017
I didn't have a good experience. The food was inadequate. I was supposed to be on a strict diet with no salt or grease and I wasn't getting the food that I was supposed to be getting. I wasn't going to stay in there like that. Everyone was nice except the people who were in charge. As far as I could see it was clean, but I never smelled any bleach, so who knows.
Stars
December 2017
It was wonderful. I didn't have to worry about leaving my loved one there. The CNAs were really attentive. The facility is magnificent. It is trendy and decorated nicely. The food was good, she raved about it all the time. Her favorite was the roast, potatoes, and carrots. They didn't call me but when I came in they informed me, so that was okay.
Stars
December 2017
They're getting my loved one up walking again. It's real, real clean. He says he likes their food.
Stars
December 2017
They're a little slow about getting to my loved one. They have him on a special diet and they take care of that for him. I have to ask questions, they don't volunteer anything.
Stars
December 2017
I would suggest that they pay more attention to my loved one when she goes to the restroom and cleanliness when doing so. Everyone seems friendly and helpful when I'm up there visiting. We just met today for her care plan and I was very pleased. Also, anytime I have any questions they answer them.
Stars
December 2017
My loved one said everyone was really nice. The meals were good. The breakfast and roast was good. They rarely informed us but if I asked they would tell us.
Stars
December 2017
I've had some weekend nurses' aides that had an attitude, but the nurses noticed it and took care of it before I had to say anything. I've been in other rehab places and this is the best one by far. I wheel around all over the place, even the garden, and it all looks great. Sometimes the food is great and sometimes I just wonder where they come up with this stuff. The weekend cooks are the worst. Once night I got some funky green beans and a grilled cheese sandwich as my supper. On the weekend, they don't give you options, you just get what you get. During the week, we get options.
Stars
December 2017
There are some areas that could be better. We've had issues with disorganization, timing, changes, and communications with patients and their families. My loved one's favorite food is the pumpkin pie; we ate there for Thanksgiving and it was good.
Stars
December 2017
The facility was clean. My mother said that the food was really bad. She just said that everything was bad, and that she couldn't eat it.
Stars
December 2017
Everything was pretty good. The therapy was good. They told her that she didn't need therapy because she was up walking on her own, but she did the therapy anyways. The facility is clean. She didn't like that she was on a low-salt diet, and didn't like the food. I was down there most of the time, and if I asked questions they were good at answered them.
Stars
December 2017
We have no complaints! The social worker is wonderful. It is a very clean place. The food is fine. Anytime I ask them anything, they answer.
Stars
June 2018
I love the place, and it is beautiful. They don't always do a good job of monitoring my loved one, though. She rings the bell and it takes them a while to get to her.
Stars
June 2018
It can take up to 20 minutes to get help to the bathroom after pressing the call button. The therapists are very conscientious of what they are doing and they have helped my loved one quite a bit. The nurses are excellent. There is no communication among the aides between the change of shifts.
Stars
June 2018
It seems as though they are disorganized at times. The staff seems to have trouble getting certain orders in line. My loved one also waits a while before her light is answered.
Stars
June 2018
From what I have heard, the therapy is going great. But it seems like they are not handling the medication properly and using old lists for the care. We have repeatedly asked them to fix errors regarding the medication. I am not very impressed with the meals. We keep asking to have her food chopped finely and they are not honoring this request.
Stars
June 2018
The therapy was good. It enabled my father to come home. The food was excellent.
Stars
May 2018
The nurses have lots of patients and it can take a while to get help. My loved one's room is very clean and the bathrooms are clean, too.
Stars
May 2018
It is a beautiful place. Clean, too. They do not have a very good phone system. I tried to call several times. They say they are busy and I did not like that. When I saw the meals they looked good.
Stars
May 2018
All the care was great, but my loved one complained the food was not that great.
Stars
May 2018
My loved one was happy with her stay. It's a very nice building. The care is better than average. The staff are all very nice. The communication with the meals was a little bit weird. They kept saying she was picking out her own meals, but they just brought whatever they wanted. There was a lot of confusion over billing for her discharge medications. That's a huge problem that needs to be addressed.
Stars
May 2018
The staff is wonderful. There are two aides who are especially close with my loved one, and they go above and beyond for her. Everybody is great, you can ask anybody and they know the answer or will find out the answer. The facility is mostly clean. There is an odor in some areas. My loved one gets tired of having eggs and oatmeal every morning. The staff does a good job keeping me in the loop and they are easy to approach.
Stars
May 2018
They are helpful. They treated our family with respect. They keep the facility clean.
Stars
May 2018
The nurses did a good job. The food could be better. It's served cold. The staff could react faster to the call button. The therapists need to listen better.
Stars
May 2018
I have been very pleased. It is very clean and they provide very attentive help. When I ask questions they are very informative. I wish my office was as clean as this place. They are very, very good about calling to keep me informed and ask my permission if they need it.
Stars
May 2018
The therapy was the best thing about the facility. My loved one was not given as much attention as I would have liked.
Star
May 2018
When I got here, they took me to a room and it took four hours before anyone came back to help me. I had to holler at them to provide the care I needed. They do not answer the call lights. It took a little over three hours before they would come to help me to the bathroom. The therapy is great. The meals are nasty and no one likes the food. They do not tell me anything.
Stars
May 2018
The staff were very nice. The therapy was good. This was not the best place for my loved one's needs. They did help us find a better place for him to go.
Stars
May 2018
It is really helping my loved one to be there. She does not care for the meals that much. The social worker and the RNs and the CNAs were all real nice.
Stars
May 2018
They have been very nice. Everyone is helpful. I do not have any complaints. The food is good.
Star
May 2018
It was pretty clean and a beautiful facility, but I would not send my dog there. My mother was there for two days and I took her out because the nursing staff is unqualified. I would give them a zero. They did not give her her meds on time and they missed some. They brought her a tray of food and told her it was mystery night. They need to tell you what you're eating. No nurse came in all night long to check on her. The aide came in very little to check on my mother. The staff was kind to me but they were extremely rude to the patients. The conditions were atrocious. When the patients asked for help to the bathroom the staff just told them they would clean them up later.
Stars
May 2018
It was absolutely immaculate, it was so clean. There was no odor of any kind. The care was good. The food was semi-decent. It was not bad. The meals were kind of bland. They were all really good people. They were so attentive. They were quick to get her tray off her table. They checked on her. They didn't get her for rehab in a timely manner. The rehab that my loved one did we could have done at home very easily. Information was kind of lacking. If I asked, they gave me answers. When I went and told them she would be checked out, the woman I talked to did not relay that message. That kind of bothered me. I expected communication to be better. When I did talk to the social worker, she got right on it.
Stars
April 2018
The place was great. The people were great. They offered a lot of help and answered all of my questions. The nurses were terrific. The meals looked good.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.
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