Magnolia Manor of Spartanburg

375 SErpentine Dr
Spartanburg, SC 29303
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About Magnolia Manor of Spartanburg

Philosophy

Magnolia Manor of Spartanburg offers families care options that give peace of mind while supporting independence. Our skilled nursing services are designed to address the individual needs of every patient.

Description

Located right across the street from Spartanburg Medical Center and with easy access to I-585, Magnolia Manor of Spartanburg is ideally placed for visitors and access to advanced medical services. We offer both short-term therapy stays and long-term care to meet your family’s needs in a beautiful setting with attractive grounds.

Frequent specialist care ensures that our patients receive high-quality treatment in line with their needs. We offer weekly in-house service by a wound doctor, weekly psychiatry services, podiatry monthly, and vision care every six months. A dentist is also available quarterly and as needed. This well-rounded team of professionals allows us to deliver holistic treatment. Clinical and therapy staff work together to develop personalized care plans that support greater independence and wellbeing.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Visiting professionals
Visiting podiatrist
Visiting dentist

Amenities & Features

Patients accepted

Medicaid
Medicare
Male
Female

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 2/5
Quality Rating: 0/5
Nurse Rating: 2/5
Staff Rating: 1/5
Survey Rating: 3/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 1
Facility Related Incidents 0
Number of Fines 1
Total Fine Amount $5,850
Total Number of Penalties 1

Nearby Cities

City Distance Number of Facilities
Spartanburg0 miles8
Inman10 miles5
Woodruff16 miles1
Gaffney17 miles2
Greer18 miles3
Simpsonville22 miles1



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
October 2018
They are nice to my dad. He is well-shaven and he is clean. The therapists work with him closely and walk with him. The nurses are very good and get help in a minute or two. They are really nice to the patient and make sure the patients are not in pain. The aides check on him and make sure he has what he needs. The social worker is really good with my dad. The staff has been in contact with me about how he is doing. I like the rehab therapist and the marketing director. It is an older building. His side of the room is clean and well-kept. He has had chicken that was burned on the outside.
4 StarsFull starFull starFull starFull starGray star
September 2018
3 StarsFull starFull starFull starGray starGray star
September 2018
I guess the therapy is okay, and there has been an improvement. There are a lot of little things like roaches around.
3 StarsFull starFull starFull starGray starGray star
September 2018
They stay on top to keep it clean. The therapy is going well. The meals are sufficient. They give an adequate amount of food. I like the admissions director. She has been helpful. Some of the staff is friendly, and some of it is not friendly. There is not enough staff for the patients' needs. My loved one needed to be changed, and it was over 45 minutes for help.
1 StarFull starGray starGray starGray starGray star
September 2018
It is very poor. That place needs to be torn down and remodeled. It should not be in operating conditions the way it is. My mom can't get anyone in there when she needs to go to the bathroom and has had several accidents. It is like it is a burden to come. It is dirty and has roaches. They are leaving rags with feces in the bathroom. They do not clean up, and it is not suitable for two people. The meals are very nasty, so we take her food. The only communication has been with the administration, and no one else has come in there. The administrator is very polite.
2 StarsFull starFull starGray starGray starGray star
September 2018
The therapists do a good job. Breakfast is good, but the rest of the food is mediocre. A lot of the staff could improve with listening to me. They need to explain what they are doing. The nurses walk away while I tell them what I need. The staff is too busy to give me answers. It is clean except for the roaches in my room.
5 StarsFull starFull starFull starFull starFull star
September 2018
They keep my mother clean, and I have not heard any complaints from her. The nurses take care of her. The food must be good, because she eats it. One day she said, "This sure is good food." They brought her something else when she could not eat something. The communication is good. The head office is good. It is clean, and my mama says they clean too much. It's kind of hard to get someone to come.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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