New Eastwood Healthcare and Rehabilitation Center

2125 Fairview Avenue
Easton, PA 18042
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About New Eastwood Healthcare and Rehabilitation Center

Philosophy

New Eastwood Healthcare and Rehabilitation Center proudly offers whole new level of post-acute care to the communities of Northampton County. We are a CMS 5-star facility best known for our distinguished Rehab-to-Independence program. We are a smaller sized facility of 97 residents, conveniently located near the Easton Hospital. 

Description

New Eastwood has always been an integral part of the Northampton community, as Easton’s premier nursing home for subacute rehabilitation and skilled nursing. Our Subacute Rehab program specializes in assisting those recovering from orthopedic surgery, joint replacement, trauma, stroke, and cardiac conditions.

We lay the foundation for success with an intensive regimen consisting of up to three hours of Physical, Occupational, and Speech Therapy every day. Providing these services and therapies 7 days a week help facilitate your speediest recovery. Here at New Eastwood, we listen to the feedback from the patient and family members to better integrate treatment plans and cater to the needs of the individual. 

The Neuro Recovery program is focused on fitting the needs of those recovering from a stroke, spinal cord injury, ALS, Parkinson's disease and other neurological conditions. Our state-of-the-art therapy equipment and modalities are used for individualized approaches to treatment, including a VitalStim Therapy System and NEUROGYMTECH Bungee Mobility Trainer. 

Our wide array of clinical services includes:

  • Post-Operative Subacute Care
  • 24/7 Skilled Nursing
  • Physical, Occupational & Speech Therapies 7 days per week
  • Orthopedic Rehabilitation
  • Cardiac Care
  • Pulmonary Care: Tracheostomy, CPAP/BIPAP and Oxygenâ??Therapies
  • Stroke Recovery
    • VitalStim Program for Dysphagia
    • Diabetic Care
  • Wound Care
  • Bariatric Care
  • Restorative Care
  • TPN & IV Antibiotics
  • IV Therapy
  • Pain Management
  • Nutritional Services
  • Hospice / Palliative Care
  • Respite Care
  • Therapeutic Recreation
  • Urgent SNF™ Stabilization Program
  • Care Navigation™

Care at New Eastwood doesn't end when patient's return home. We offer post-discharge follow-up visits at home to ensure your fullest recovery.

To learn more, please visit our website at www.neweastwoodrehab.com

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Age: No age restrictions
Commercial insurance
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 5/5
Quality Rating: 5/5
Nurse Rating: 3/5
Staff Rating: 3/5
Survey Rating: 4/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 1
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Easton0 miles5
Phillipsburg4 miles3
Nazareth5 miles1
Bethlehem9 miles8
Hellertown10 miles1
Bangor13 miles1



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
February 2018
We are very well pleased with the attention of care and the therapy. Keep up the good work, being professional and caring for patients!
5 StarsFull starFull starFull starFull starFull star
February 2018
New Eastwood was recommended to us, and we're very pleased with it. The staff is very friendly and very caring. The therapy is fantastic. It's a great place to go.
3 StarsFull starFull starFull starGray starGray star
February 2018
One nurse was very and nice and one unit person was very nice. The rehab therapy was excellent. Some of the staff was not so good and they were arguing and woke my loved one up. The aides did not want to do certain work and it was very upsetting. Some of the staff was happy and some had an attitude. The medical assistants were very friendly. The facility was fairly clean. The meals were bad. Certain things I asked for, nobody ever got back to me. The doctor never called me back, and that was very upsetting.
5 StarsFull starFull starFull starFull starFull star
February 2018
I love all their staff. They are informative and are taking good care of my mother. They told us about a 24-hour bug going around and they wanted to let me know the risk.
4 StarsFull starFull starFull starFull starGray star
February 2018
This facility does good with cleaning my mother’s wounds and giving her experience rolling around with a wheelchair. She’s hitting her goals she needs to in order to come home. Her medications have been screwed up a few times, and when I talked to a nurse about it, she gave me attitude. My mother also complained that she isn't being changed as often she would like. My mother really likes a few of the staff people, though a couple of them have been rude to me. The facility smells a little bit, but not bad.
3 StarsFull starFull starFull starGray starGray star
February 2018
They need to do more on the medical care side, but the rehab is good. I like the fact they push my loved one to do it. I think more accommodation and attention need to be given to his wounds. In general, the staff is pretty friendly.
4 StarsFull starFull starFull starFull starGray star
February 2018
Overall I'd recommend this facility. My loved one is getting good meals, she's just a picky eater.
4 StarsFull starFull starFull starFull starGray star
February 2018
I think they are doing well. They are understaffed. The number of patients they are taking in is more than what they are capable of caring for. They seem to rush a lot just to get things done. There are some staff that are terrific and are some are not quite as good. I think it's some of the personal attitudes they have. Everyone tries to be friendly. I had to go looking for people if I wanted information.
4 StarsFull starFull starFull starFull starGray star
February 2018
My father has been having problems with meals because they keep bringing the wrong order. They don't bring him what he requests.
5 StarsFull starFull starFull starFull starFull star
February 2018
There's nothing to the food and the flavor is not quite right.
5 StarsFull starFull starFull starFull starFull star
February 2018
There are a few nurses that my loved one really likes. They call me if necessary, but I'm there every day so I get informed.
5 StarsFull starFull starFull starFull starFull star
February 2018
The nurses are pretty good. My loved one eats mostly in her room and the food is good.
4 StarsFull starFull starFull starFull starGray star
February 2018
The nursing staff is excellent! Sometimes the aides lack compassion and attention to detail. Sometimes I see rubber gloves lying around, clearly people are missing the garbage can not picking things up. The meals are not appealing.
4 StarsFull starFull starFull starFull starGray star
February 2018
Overall I'd recommend this facility. My loved one wasn't too happy with the meals, but I would still recommend the place.
3 StarsFull starFull starFull starGray starGray star
January 2018
The staff are attentive and thoughtful. They go above and beyond! Two of the nurses work very hard to take care of my husband. Any time you walk down the hallway, everyone says hello and if you look like you need any help, they don't hesitate to help you and point you in the right direction. That's right up to the charge nurse as well!Therapy has been very lax, though. The PT has been slow and not happening until I brought it to their attention. They are pretty attentive to my husband and I know he could be a little much some time and they still give him the care they would anyone else. This is the 4th time that my husband has been here and the food is very disappointing. It's just unappealing, it looks like someone carelessly prepared for the masses. Even when he selects things on his menu, they don't provide him what he's ordered. We verify the order and his name is on it but they bring anything and not what he is asking. They expect him to eat it and he just can't and it just does not look good. The first time we brought my love one, they were slow to communicate but since then they have been actively communicating with me and advising on time notice and if changes are going to happen. They do notify him about upcoming changes.
4 StarsFull starFull starFull starFull starGray star
January 2018
They really care, but my husband does not care for the food. The way the rehab therapists are treating him is great. He's happy with the nurses, they're friendly. We've had no trouble whatsoever with the staff. They are always cleaning. Sometimes the food is not warm enough, and a lot of times is over cooked. The dietitian has seen my husband, it doesn't matter what he recommends; they still don't send the right food for him.
4 StarsFull starFull starFull starFull starGray star
January 2018
It's been pretty good. The meals and everything are great.
5 StarsFull starFull starFull starFull starFull star
July 2018
The staff is superb. Everybody made me comfortable and pain free, and helped me get back to living again. I'm really, really happy. Everyone is here to help. Everybody gave 110%. Many of the staff members were absolutely great.
3 StarsFull starFull starFull starGray starGray star
July 2018
I would recommend the facility for short term rehab. The PT service is good. My wife is doing well. The staff are good and friendly. The management needs to control more of what is going on. The food is not hot.
3 StarsFull starFull starFull starGray starGray star
July 2018
They have nice activities there. There was a problem with the food but someone is handling this issue and a gold star to her. The speech lady is working nicely with him and she is helping to get him to drink water. The staff and nurses are good and I pester them constantly. They are very understanding and once we got the food down it is hunky dory. The staff joke around and are lighthearted. They make us feel comfortable. The maintenance are on top it. I like the manager of the food, she was my hero. She helped with the food. The meals are not the greatest though.
4 StarsFull starFull starFull starFull starGray star
July 2018
I have been to the facility as well as a patient. Overall it is going well. There seems to be a mix in terms of the staff members and the quality of care they are providing as well as their attitudes. There is room for improvement on the meals.
4 StarsFull starFull starFull starFull starGray star
July 2018
My mother seems to be coherent and in therapy. The staff and nurses are spot on all of the time. The facility looks fine.
3 StarsFull starFull starFull starGray starGray star
July 2018
The rehab was very good and nice people. I never had a problem with the staff. However housekeeping is not good and the food was horrible. The head nurse had housekeeping clean the room. They do not clean him enough. My niece cleaned the floor. He did not like the meals and he is a fussy eater.
5 StarsFull starFull starFull starFull starFull star
July 2018
Overall everything is going very well for us. I just got off the phone with my friend as a matter of fact and she said she is doing very well. They reach out to me if they need to and that is what I prefer.
4 StarsFull starFull starFull starFull starGray star
July 2018
Overall it was a good experience. Her paper did say her preferences and they still had a lot of problems with the meals.
4 StarsFull starFull starFull starFull starGray star
July 2018
I would recommend New Eastwood. My son likes the meals. Sometimes there is stuff on the floor.
3 StarsFull starFull starFull starGray starGray star
July 2018
The rehab therapy is excellent. I was not happy with the whole set up except for the rehab. I think they are understaffed. They did not give the care to her and her roommate like they should have. There were some good nurses and some not so good. Some of the nurses were particularly excellent. There were a couple she really liked. The staff was generally good. They were all very friendly. It was pretty clean but the food was terrible.
2 StarsFull starFull starGray starGray starGray star
July 2018
Overall we are satisfied with the experience at the facility. The staff is pleasant. My only real concern pertains to communication - especially between the rehab and the nursing staff. I don't know about my mom's progress in rehab therapy and the nurses don't seem to know. It seems as though it is difficult to get information at times from one or the other. The facility is good about calling me when changes are made to her care or medication though. My mother and myself are not very fond of the meals at the facility.
3 StarsFull starFull starFull starGray starGray star
June 2018
I understand there are many caregivers and they do not come when she needs to go to the bathroom. The nurses are okay from what I can tell. They give her the medication. Everybody has different care needs. I understand the predicaments. She likes two of aides.
4 StarsFull starFull starFull starFull starGray star
June 2018
So far everything is going well for my friend here at the facility. The staff is very friendly.
5 StarsFull starFull starFull starFull starFull star
October 2018
I'd recommend New Eastwood!
1 StarFull starGray starGray starGray starGray star
October 2018
My mother said that she has to wait til late morning or afternoon to get dressed. The nurse at night was nasty and yanked her out of her chair and dragged her to the bathroom and that nurse is not allowed in her room now. She had to wait one hour to get help to the bathroom. The insurance is not paying for her to be there and not getting therapy for one week. She does like the PT staff when she had it. They are not too friendly and the social worker was rude. It is not very clean. It was three days before they cleaned her room. She said the meals are good, though.
4 StarsFull starFull starFull starFull starGray star
October 2018
My step father was there for the rehab therapy and may be long term care now with the other health issues. They are very helpful and nice. I only had one issue regarding his schedule to go to the doctor. There was cancelled appointment. He did really good in rehab at first. The aides are very attentive to him. The aides were very friendly and helpful. They are all very friendly. The meals looked well balanced and he is a fussy eater.
4 StarsFull starFull starFull starFull starGray star
October 2018
The therapists are really good. Many of the nurses and staff are very nice.The people are really good and we had only one run in. We had one aide who was a little rough with my mother and they took care of it right away. We are happy with the way it was handled. We have not had any issues at all since then. The meals are good. They are pretty good about coming and cleaning. Sometimes there is a little smell. The laundry needs to make sure she gets her clothes back in a timely manner and her clothes maybe missing.
4 StarsFull starFull starFull starFull starGray star
October 2018
It's good, except for the food and the fact that the weekend nurses are not anywhere as good as the weekday nurses. The rehab is done well. My dad raved about the only blonde nurse there! The meals are burnt or dry and most people don't have teeth and they cannot chew the turkey or meat.
4 StarsFull starFull starFull starFull starGray star
October 2018
I feel my wife is getting very good care. This is our second experience and I'd come back again. They've done a good job redoing it. The nurses are receptive to anything we need. Most of the staff have been good. They're doing a very good job in therapy. One of the aides is great. They have really good people, several good ones, and a few don't want to be here. I have not had a lot of communication dealing with social services. Some nurses go beyond, the nurses seem to listen and follow instructions from the doctor.
4 StarsFull starFull starFull starFull starGray star
October 2018
The medical facility is good. My friend seemed to be upset about getting the right meds and having people come when he rings the buzzer. The nursing care is a little lacking, and not as much hands on. I'd like more communication from them.
3 StarsFull starFull starFull starGray starGray star
October 2018
For the most part, the nurses and aides are excellent. All the nurses are great, except one. Many are wonderful! The therapists are really good. Speech is excellent. PT is good. The pureed meals look good and smell good. There's never enough help though and there was a mixup about how my husband's medication was administered. Also they have very small rooms. We asked for rails, they couldn't do it but there's other beds there that have them. Communication is not good, no on tells me anything unless I ask. It's not filthy but could be improved, like the mopping.
5 StarsFull starFull starFull starFull starFull star
October 2018
They are fantastic. My mom was in a different facility and had no progress, and they pay more attention to detail here and work with the patients' needs. Every patient is different. They provide personalized care. Everyone from the cleaning staff to the nurses and coordinators, they are all wonderful. The dietary and cleaning staff are all wonderful. The office staff are wonderful helping with transportation needs, and the staff are very articulate and very understanding of my feedback about my mom. It's very clean and when I walk in there I feel like I am in a spa. There's no bad smell. No one wanders the halls unattended. Also, my mom is very particular, and they are willing to find other food for her if needed.
5 StarsFull starFull starFull starFull starFull star
October 2018
They are very flexible with trying to find ways to make her feel comfortable. She is improving in rehab. All of the nurses are very good with her. It always looks clean the few times I was there. The staff are responsive and very good. I call every day and sometimes twice a day. They know what is going on there with her.
4 StarsFull starFull starFull starFull starGray star
October 2018
They did pretty good there. The nursing care was good. The staff was very friendly and it was very clean. My mom is a gourmet person and she is fussy for quality food. They need to improve their food. They were supposed to have a care meeting and they dropped the ball on that. I scheduled a meeting with them after that, the people in charge of care navigation.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one is being taken care of and I do not have any complaints. The meals could be better, but they are good for him. We like all of the nurses.
4 StarsFull starFull starFull starFull starGray star
May 2018
Everything I've seen is good. My mother tries to manipulate everything and go around the system, especially for her meals. I understand it is a nursing facility I understand the do not have time to treat adults like children, but I think they need to make a new system of having a patient sign for every tray of food and every drug administered so they can't trick some nurse into giving them extra. They are very good at keeping us informed, except that we have to call them to get my mother's test results.
3 StarsFull starFull starFull starGray starGray star
May 2018
This is my first experience in a nursing home. It is not a good place. The staff complains about everything and being tired, and they didn't introduce themselves to me, but they are nice to my husband. The place could stand a good scrubbing.
5 StarsFull starFull starFull starFull starFull star
May 2018
They always take good care of my loved one. They need more meal choices so when they serve something she doesn't care for there is another option. I am there two or three times a day and they keep me informed.
1 StarFull starGray starGray starGray starGray star
May 2018
They are letting my loved one smoke. At one point, I suggested he needed to go to the hospital, and they declined to send him. Then he ended up having to go. It was decently clean. He wasn't too happy with meals. The staff only called me if they needed information, not to tell me anything.
4 StarsFull starFull starFull starFull starGray star
May 2018
My only complaint is that they seemed disorganized and understaffed. The people who conducted the rehab were well organized. The nursing care was great. The aides were fine. It was quite clean. The meals were good most of the time.
4 StarsFull starFull starFull starFull starGray star
May 2018
Everything was good except for a few times when my mom needed to go to the bathroom and they left her for a while and did not come back. Other than that the overall experience was not bad. The nurses were great. The aides were good. They were good at keeping me informed.
4 StarsFull starFull starFull starFull starGray star
May 2018
This facility is better than other facilities. It is clean. My mom likes the rehab therapy. The nurses are good. My mom does not like the food. Whenever I talk with the staff, they are helpful. They called me when she fell.
4 StarsFull starFull starFull starFull starGray star
May 2018
I thought the care was good. Whatever I needed they got for me.
5 StarsFull starFull starFull starFull starFull star
May 2018
The aides are very good with my husband. My husband seems to like the food. The rehab people are great and the nurses' aides are great. Some of the aides even go out of their way to do things for us.
4 StarsFull starFull starFull starFull starGray star
May 2018
So far, they've done a good job keeping us informed with what is going on. They set up her appointments and let us know how she is doing. It always looks clean. My loved one is not thrilled with the meals.
4 StarsFull starFull starFull starFull starGray star
May 2018
My loved one seems to like it there. She is happy. She in all sorts of events. She is eating better and she is gaining weight. It seems like a good place. My only problem is that I have not heard from a single staff person. I would like to hear from the doctor to let me know what is going on.
4 StarsFull starFull starFull starFull starGray star
May 2018
It is really good, but they are a little understaffed in the CNA department. The meals are good. We liked the director of nursing. Everybody is really good.
5 StarsFull starFull starFull starFull starFull star
January 2018
I went down there a few times, and everything seems fine. The therapists said my mom is doing good and walking much better. I met a few people, and they all seem very nice and they've all got smiles on their faces. Everything seemed clean and it looks like a nice facility. My mom said the food is good and she likes it. They're very good about calling me to give me feedback and updates.
3 StarsFull starFull starFull starGray starGray star
January 2018
The staff was friendly and helpful. The room where they did the rehab was very impressive, I thought it was excellent. I wasn't there to see his rehab but he did go home in 2 weeks instead of 3. Most of the nursing staff was great. It was clean, but the rooms were small, and you couldn't close the door with a wheelchair in the restroom. I was not happy with the social workers at all. I asked them to get in touch with the VA and they didn't know what they were doing and now it's been a week and I haven't heard anything, which is unusual.
4 StarsFull starFull starFull starFull starGray star
January 2018
I am very happy with the young lady that she is working with in rehab. My wife is only getting therapy one time a day, but in the hospital they did it one time in the morning and one time in the evening.
4 StarsFull starFull starFull starFull starGray star
January 2018
The care was very good. My loved one didn't like the food. Our discharge meeting was very disorganized. It seemed as though the social worker didn't know what was going on.
5 StarsFull starFull starFull starFull starFull star
January 2018
I'm well satisfied with the things that I have seen at the rehab. I have heard nothing but good things from my loved one. Everything is pretty clean, I see the guys go by, keeping the floors clean and taking the trash out. My loved one is eating a lot better. He said that he didn't like pork so they made him an alternative. He also told them that his meat was too tough, so they chopped it up for him. If I'm there and there is anything to say, they will let me know. I'm sure if there was an issue they would call me, but I'm not hounded with unnecessary phone calls.
5 StarsFull starFull starFull starFull starFull star
January 2018
There are no odors or smells of any kind when you walk in. I really liked that. The one meal I saw, a turkey dinner, looked really good.
5 StarsFull starFull starFull starFull starFull star
January 2018
The staff was tremendous. Everything was okay with cleanliness.
3 StarsFull starFull starFull starGray starGray star
January 2018
I would recommend them only if the resident didn't have to be there that long. Some staff care about the patients, some don't. My loved one has been refusing to do therapy. The staff is just all business sometimes.
4 StarsFull starFull starFull starFull starGray star
January 2018
I'd recommend New Eastwood to a friend.
3 StarsFull starFull starFull starGray starGray star
January 2018
I found my husband left for several hours wet and unchanged, and the second night he fell from the bed. The room is very small, not good for two people.
4 StarsFull starFull starFull starFull starGray star
January 2018
Everyone that I have dealt with seems very nice. The therapists are very good at explaining things. The admin and head people keep me informed about my loved one. If you go to the nurses' station, the nurses are not very helpful.
4 StarsFull starFull starFull starFull starGray star
January 2018
The staff has been extremely helpful and pleasant. The meal portions are too small, and the quality is not consistent.
2 StarsFull starFull starGray starGray starGray star
January 2018
Someone local was able to visit her and let me know that, physically, she has improved, so the therapy must be working. For my loved one's entire stay, I received no progress as to her updates from doctors or therapists, even though the billing department managed to get a hold of me. I live out of state, so I haven't been able to visit, and it's been impossible to get a hold of anyone to find out any answers.
5 StarsFull starFull starFull starFull starFull star
December 2017
I like how involved everyone is. We have conference calls every week that are very detailed, and they break down every part of my loved one's stay for us. Every time I have gone there, the facility is clean.
5 StarsFull starFull starFull starFull starFull star
December 2017
It was very clean environment, and the staff was very courteous. They had awesome food.
4 StarsFull starFull starFull starFull starGray star
December 2017
We like the physical therapist, but the occupational therapy needs a little tweaking. The nurses have all been fabulous. I had a meeting with admin, and I did go over the concerns I was having with them. Things like meds needing to be given on time; if my loved one is supposed to get her meds at 9 and she is not getting them until 10:30, there's a problem. There should be an ice machine for the patients. They need to answer the buzzer to respond to the patients quicker. The meals have not been fabulous. There were only two choices per day on the menu.
5 StarsFull starFull starFull starFull starFull star
December 2017
I'd recommend New Eastwood to a friend!
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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