About Parker Jewish Institute for Health Care and Rehabilitation
Philosophy
Proudly a not-for-profit and CMS 5-star rated facility, Parker Jewish Institute is dedicated to providing state-of-the-art health care and rehabilitation for adults. Since its founding in 1907, Parker has provided superior patient care in a warm and supportive environment. Today, Parker is a leader in patient care, teaching and research, and community service with a pioneering spirit of compassion, excellence, and innovation.
Description
Located in New Hyde Park, Parker Jewish Institute is a nationally-awarded, 527-bed center for health care and rehabilitation, providing a wide range of community health programs. It is also an innovative academic campus, an important research center for age-related studies, and a teaching affiliate of Albert Einstein College of Medicine and Long Island Jewish Medical Center.
Parker's short-term rehab facility promotes independence and rapid recovery following a wide range of surgeries, injuries, and diagnoses. Patients receive highly-customized treatment plans, superior rehabilitation, and medically complex care as needed.
Advanced sub-acute services include:
- 24/7 Skilled Nursing Care and Physicians Available On Site
- Physical, Occupational, and Speech Therapy
- Tracheotomy, IV Therapy, Chemo Therapy Services
- Wound Care Management
- On-Site Medical Pavilion with Dentistry, Podiatry, Audiology, Radiology Services, and More
- On-Site Pharmacy
- Breath for Life Pulmonary Rehab Services
- Licensed Social Workers
- Concierge Program
- Restaurant-Style Dining and Dietary Services
- Multi-Denominational Chapel
- Meditation Suite
- Beauty and Barber Services
Parker also provides community and inpatient hospice, adult day care, home health care, long-term care, caregiver support, and other community health services.
Clinical help
Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call
Dialysis
Dialysis onsite
Amenities & Features
Resident parking available
Activities onsite
Activities offsite
Devotional services onsite
Outdoor common areas
Indoor common areas
Meals provided
Kosher
Beautician onsite
Free cable satellite tv
Free WiFi
Patients accepted
Medicaid
Medicare
Commercial insurance
Veteran Affairs contract
Male
Female
Private Pay
Staffing
Languages spoken: EnglishLocation
Number of private rooms: 0Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0
Medicare Ratings
Medicare: By The Numbers
| Issue | Number |
|---|---|
| Substantiated Complaints | 1 |
| Facility Related Incidents | 1 |
| Number of Fines | 0 |
| Total Fine Amount | $0 |
| Total Number of Penalties | 0 |
Nearby Cities
| City | Distance | Number of Facilities |
|---|---|---|
| New Hyde | 0 miles | 1 |
| Glen Oaks | 2 miles | 1 |
| Franklin Square | 3 miles | 1 |
| Manhasset | 3 miles | 1 |
| Great NEck | 3 miles | 2 |
| Little NEck | 3 miles | 1 |
Highest
Newest
Oldest
Lowest
Stars
February 2019
PT and OT is fantastic. I like the room over looking the golf course. The TV range should be more channels. I like the care. The cafeteria downstairs is great. I did not like some the dinners. I do think that they should have face cloths.
Stars
February 2019
One of the staff members (I believe a PCP) has been especially helpful.
Stars
February 2019
The nurses are very good. I do not see anything wrong with the place and so far he is being taken care of. It is clean.
Stars
February 2019
It is clean. It is a nice place. I liked it very much. They were always cleaning. The people were nice but not enough of them on the weekend. Other than that, I like the PT and the food seemed good. I would send her back to Parker. They took her to the gym and she walked up the steps. Some staff are really good and some were so so and some a little annoyed. They tried hard but there was not enough especially on the weekend.
Stars
February 2019
I think it's clean. The people are very attentive and they come when you call them. They are polite to me and helpful. My dad looks very healthy. With the help of the people there I think my dad will have a good chance of recovery. I like the therapy that they give him. The staff seem to be nice. The people all seem well cared for. It's really clean and it stays clean. My mom was there 4 years ago, and its been kept up very well. The fish tank is still there and they have a nice piano in the lobby. Communication is 100% good!
Stars
February 2019
It's fantastic. We have already had our 3rd meeting. The nurses take good care of my sister. She is clean when I go there and it's very clean in general. They take her out of bed and she likes it there. My sister is the type who will stay in bed if they allow it. My sister don't complain about the meals. If she don't like something you give her, she will tell you.
Stars
February 2019
Absolutely, I would recommend the facility! The nurses are very good. There has been a staff member in particular that has been especially helpful. There have been others as well I just do not know all of their names at this point.
Star
February 2019
I told the person she was working with that the rehab was painful and they told it would be better tomorrow and it wasn't. The nurses were not responsive to her needs. She called and no one came.
Stars
February 2019
The nurses are very nice. I really like them and appreciate them. She said the meals are very good. The therapists seem like they have a good plan set up. But she is coming from a location where she was doing more. They have had her in the wheelchair the whole time, but she is there to become more mobile. She would like to walk more, outside of just the physical therapy.
Stars
February 2019
It's clean. There is not enough equipment for real rehab. Each time I have gone up there I can only find one nurse. There's a shortage. They become friendly when outsiders come in but not when we are not there. The aides are not nice and if you ask them a question, they do not answer and there's no compassion. My loved one is not getting the assistance she needs and they're only there to get a paycheck.
Stars
February 2019
The therapy is very good. I saw the OT and ST working with him and it was good. I spoke a few times with the speech team and they have been very helpful and reached out twice and asked about his communication. The rehab physician we had a visit with. The people are lovely but the facility is a bit run down. The nurses are very attentive with one nurse for the one unit from what I saw. The care is very average. They need some oversight to look at their practices a bit. I am little disappointed and Parker Jewish has a very good name. He did not look like he was washed up and he did not have any briefs on. Maybe they do not have enough CNA's possibly. It is clean. I know they are renovating some areas and where he is at it could use a little fixing. There is a menu and he is eating fine. It does not look particularly fancy but it is palatable.
Star
February 2019
It's been very bad. Some of the staff is not treating my mother right.
Stars
February 2019
Everyone has been good. Her room is always clean. When she rings call bell, it takes a little long for them to get to her.
Stars
February 2019
The rehab therapy is good. I'd recommend it but the facility does have some shaping up to do though. The staff are very good. It got better especially after we complained. We've had some problems. She was not getting help when she wanted to go to the bathroom. The good thing is going to the cafeteria but she's not happy about the meals. It could be because of her diet though. The communication is good. Once I call someone they contact me and let me know what is going on with my daughter.
Stars
February 2019
The facility is very nice. Everybody is terrific there. I find that if someone is in rehab and the family member isn't there, they aren't getting the attention they need. He needs one on one care. He is not getting enough physical therapy. I have to go look for people. The one thing that bothers me, is I called and someone was on vacation and no one called me back and there was not an out of office message.
Stars
February 2019
I have visited my loved one at the facility and from what I could tell, they are doing everything they can do to help improve the condition of my loved one. I would get phone calls and I would return the call and let's say I happen to miss their call, but I would return less than a minute later - I would never be able to get through to that person.
Stars
February 2019
The rehab is very nice and helpful. Everyone was extremely pleasant and nice. He was in a room with another person and the service was great and he moved to a private room and he had to wait an hour to go to the bathroom. Also the bathroom was not cleaned enough.
Stars
February 2019
I like the way they communicate with the family and how they are responding to what I ask far. My loved one is making some improvement. One of the staff members does a great job for my mom and made her comfortable. She gave us information on her care. The nurses try to communicate well. She likes the food.
Stars
February 2019
The staff are attentive and helpful when they are around. They have an emergency button she pushes and she is non-verbal and it has taken 45 minutes. Our family had to go out in the hall and look for someone.
Stars
February 2019
The care overall is good. The staff and nurses do a good job, but the nature of their set up there is no way they can be more attentive. They have to wait a while for the nurse to come around. They could be a little bit more aggressive with the PT. The care is fine but it takes a little bit of time. Sometimes they say she is not my patient but overall it is fine. It is well maintained.
Stars
February 2019
The therapists try to work with my loved one every day as scheduled. They don't give her any pressure. The meals are delivered in a timely fashion. They are well portioned and hot. Some of the staff are okay and some are very rude. Help is very delayed. The nursing staff needs improvement on communication. They never answer the phone.
Stars
February 2019
The transition was seamless and went well. The evening admin is very good. The common areas are clean and the staff have kept in touch with me.
Stars
January 2019
My loved one seemed satisfied with the therapy. The communication is not so good. The medical staff and doctor needs to improve with communication.
Stars
January 2019
The staff are friendly enough and it's very clean. I've communicated with many people and it has been very good. However, the nurse could be more attentive and perhaps have a better bedside manner, more sympathy. I feel like the nurses have been too confrontational. And I don't think there is enough nursing staff. Also, the food is atrocious. I wouldn't touch it myself. It's a struggle to get my mom enough nutrition. It's like they take food out of the freezer and pop into the microwave for 30 seconds.
Stars
January 2019
Everything is nice and the facility is good. The nurses are very good. They bring water and what my loved one needs. Everybody is nice. I go every day and everything is clean. The food is fine. He chooses what he wants from the meals. The communication is good.
Stars
January 2019
I recommend it for hospice! The environment and the way the nurses and doctors are in and out of the room is great! The staff is unbelievable. Communication has been very good. It's very clean because it is brand new.
Star
January 2019
My loved one was there three days and got sick. We had no communication at all from them. They provided meals for him but he was not able to eat. I do not know if there was much of an effort to get him to eat.
Stars
January 2019
Everything is excellent. All the staff are great here. The communication is excellent.
Stars
January 2019
The second floor, where my loved one is staying, is absolutely beautiful. I wondered around the facility and the people seem happy. I will say the long term care - it was kind of depressing. Most of the nurses are great. The night nurse is particularly very very nice. It is very clean! The food quality is too variable. Often, the meals lacks flavor and are served lukewarm at best.
Stars
January 2019
The therapy is good. The food needs improvement. The dietitian doesn't come.
Stars
January 2019
In general, it is very good. The staff is very good. It is very clean. The communication is very good. I do not like the food.
Star
January 2019
My mother likes the therapy and she hasn't complained at all about the meals! The nurses are a little bit rude but she is a little out of sorts. However, the facility has not been helpful. The social workers are very nice but the communication is bad. A meeting was arranged but they forgot about it, after ignoring our attempts at contacting them.
Stars
January 2019
This is not what I hoped for. Maybe it will improve. The therapy is very good and she is coming along. She is doing well with it. They change the garbage and the rooms are clean. If something falls on the floor they clean. The day nurses are great but the nurses at night are awful. The day staff is wonderful, decent and always listening. The meals are not to my liking but they are warm. The communication is not very good but the PA and some of the nurse are pretty good. I think things have fallen between the cracks and it may not be intentional. They are very unresponsive at times and they do not answer the phone at night.
Stars
January 2019
The overall staff has been very helpful, communicative, and supportive. They are doing a phenomenal job. It's very clean. The rooms and common areas are very clean. He is eating the meals. They have them in the general dining area and they have additional cafeteria in the downstairs that he likes. Communication has been excellent. I speak them on a daily basis on my dads care.
Stars
January 2019
It's very clean and the staff are efficient and courteous. The therapist is conscientious and did a good job. The meals were good. However after two weeks of rehab she got steadily worse. They are understaffed and she was kept waiting all the time to go to the bathroom.
Stars
January 2019
It's immaculate, it's nice. The food from what I see is good and my girlfriend likes it. They are on time and prompt with therapy. They are always there to come get her. The staff are very nice people. They always let me know any information that pertains to me. The nurses are good. They are on time with her medication and stuff. However, my girlfriend has to go the bathroom a lot and she has to call the staff to go. I understand they are busy, but a lot of times they make her wait. When they get there they do what they gotta do. So no problem there. It just take them time to get there.
Stars
January 2019
It's clean and guys with mops walk around all day long, but in general it's not the best. My loved one complains she does not get enough therapy.
Stars
January 2019
I like everything. The therapy is very good. Some of the staff are friendly and some have an attitude. I have to run into someone to get any information.
Stars
January 2019
My sister has to wait to get help. They don't have time for the patient. She is not receiving the therapy. There are some staff members who are nice and some that don't care. Like on Sunday, there were two workers arguing with each other out in the hallway. There are some of the staff that are really nice, and some that just don't give a hoot! I have to clean up my sister's room. They could do better with the food. It's the same thing over and over. You have different types of people of different nationalities; they should cook food for them.
Stars
January 2019
I was very nervous when I Googled it but so far she is liking it and getting good therapy. She likes the therapy and the staff is pretty good. So far the nurses are good. She doesn't like the food too much. I can't get anybody to talk to me at all even a nurse and I don't like that I can't contact her by phone.
Stars
January 2019
We've heard wonderful things from others about Parker, so we chose it for my mother. My mother has not complained about the nurses, which let me tell you, means this place must be pretty darn good! The therapy is helping my mother and she is improving. I found one doctor to be especially helpful. My mother is having difficultly with the food. When it comes to the proteins, whether it is meatballs or chicken, they are so heavily cooked. If they gently communicated the reasons they are helping, my mother would help. No one is keeping me informed when I am there. I have only had one situation where I needed to speak to someone and a doctor got involved and was very helpful.
Stars
January 2019
The aides are really good keeping him clean and nice. They are very nice and helpful. It's $8 a day for phone and TV is very expensive for him. The staff has been very nice. He seems to be doing okay with the rehab. He doesn't like the food and he requests sandwiches.
Stars
January 2019
The therapist is great and really got her moving. The meals were good. The first couple of nights, my loved one was not being taken care of as well but after we addressed it with the staff, things are okay now.
Stars
January 2019
I have mixed emotions about the facility there were some very pleasant people. The nurses were not bad but I transferred my mom out. There was a very pleasant male gentlemen the first night, he was great, very attentive, and I was comfortable with him. The night shift was great. One of the aides was very rude to my mom. You could've knocked somebody out with the chicken. The communication was another issue. I came in her room there was a big note to make sure a family member could go to doctor appointment. I took the day off work to make it, and the appointment was actually another day. It just seemed to be one thing after another. I left messages for the social worker she never called me back and then tell me she was in meetings.
Stars
January 2019
The facility, the social worker, and the nurses are great! The hallways could be cleaner. The food is okay. We bring him home made stuff, but he enjoys it.
Stars
January 2019
It's good, there've been no problems! It is immaculate. The second floor is beautiful.
Stars
January 2019
Overall I'd recommend Parker Jewish. They are short staffed and you have to wait a little bit.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.
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