About Parker Jewish Institute for Health Care and Rehabilitation
Philosophy
Proudly a not-for-profit and CMS 5-star rated facility, Parker Jewish Institute is dedicated to providing state-of-the-art health care and rehabilitation for adults. Since its founding in 1907, Parker has provided superior patient care in a warm and supportive environment. Today, Parker is a leader in patient care, teaching and research, and community service with a pioneering spirit of compassion, excellence, and innovation.
Description
Located in New Hyde Park, Parker Jewish Institute is a nationally-awarded, 527-bed center for health care and rehabilitation, providing a wide range of community health programs. It is also an innovative academic campus, an important research center for age-related studies, and a teaching affiliate of Albert Einstein College of Medicine and Long Island Jewish Medical Center.
Parker's short-term rehab facility promotes independence and rapid recovery following a wide range of surgeries, injuries, and diagnoses. Patients receive highly-customized treatment plans, superior rehabilitation, and medically complex care as needed.
Advanced sub-acute services include:
- 24/7 Skilled Nursing Care and Physicians Available On Site
- Physical, Occupational, and Speech Therapy
- Tracheotomy, IV Therapy, Chemo Therapy Services
- Wound Care Management
- On-Site Medical Pavilion with Dentistry, Podiatry, Audiology, Radiology Services, and More
- On-Site Pharmacy
- Breath for Life Pulmonary Rehab Services
- Licensed Social Workers
- Concierge Program
- Restaurant-Style Dining and Dietary Services
- Multi-Denominational Chapel
- Meditation Suite
- Beauty and Barber Services
Parker also provides community and inpatient hospice, adult day care, home health care, long-term care, caregiver support, and other community health services.
Clinical help
Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call
Dialysis
Dialysis onsite
Amenities & Features
Resident parking available
Activities onsite
Activities offsite
Devotional services onsite
Outdoor common areas
Indoor common areas
Meals provided
Kosher
Beautician onsite
Free cable satellite tv
Free WiFi
Patients accepted
Medicaid
Medicare
Commercial insurance
Veteran Affairs contract
Male
Female
Private Pay
Staffing
Languages spoken: EnglishLocation
Number of private rooms: 0Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0
Medicare Ratings
Medicare: By The Numbers
| Issue | Number |
|---|---|
| Substantiated Complaints | 1 |
| Facility Related Incidents | 1 |
| Number of Fines | 0 |
| Total Fine Amount | $0 |
| Total Number of Penalties | 0 |
Nearby Cities
| City | Distance | Number of Facilities |
|---|---|---|
| New Hyde | 0 miles | 1 |
| Glen Oaks | 2 miles | 1 |
| Franklin Square | 3 miles | 1 |
| Manhasset | 3 miles | 1 |
| Great NEck | 3 miles | 2 |
| Little NEck | 3 miles | 1 |
Highest
Newest
Oldest
Lowest
Stars
February 2019
PT and OT is fantastic. I like the room over looking the golf course. The TV range should be more channels. I like the care. The cafeteria downstairs is great. I did not like some the dinners. I do think that they should have face cloths.
Stars
February 2019
One of the staff members (I believe a PCP) has been especially helpful.
Stars
February 2019
The nurses are very good. I do not see anything wrong with the place and so far he is being taken care of. It is clean.
Stars
February 2019
It is clean. It is a nice place. I liked it very much. They were always cleaning. The people were nice but not enough of them on the weekend. Other than that, I like the PT and the food seemed good. I would send her back to Parker. They took her to the gym and she walked up the steps. Some staff are really good and some were so so and some a little annoyed. They tried hard but there was not enough especially on the weekend.
Stars
February 2019
I think it's clean. The people are very attentive and they come when you call them. They are polite to me and helpful. My dad looks very healthy. With the help of the people there I think my dad will have a good chance of recovery. I like the therapy that they give him. The staff seem to be nice. The people all seem well cared for. It's really clean and it stays clean. My mom was there 4 years ago, and its been kept up very well. The fish tank is still there and they have a nice piano in the lobby. Communication is 100% good!
Stars
February 2019
It's fantastic. We have already had our 3rd meeting. The nurses take good care of my sister. She is clean when I go there and it's very clean in general. They take her out of bed and she likes it there. My sister is the type who will stay in bed if they allow it. My sister don't complain about the meals. If she don't like something you give her, she will tell you.
Stars
February 2019
Absolutely, I would recommend the facility! The nurses are very good. There has been a staff member in particular that has been especially helpful. There have been others as well I just do not know all of their names at this point.
Star
February 2019
I told the person she was working with that the rehab was painful and they told it would be better tomorrow and it wasn't. The nurses were not responsive to her needs. She called and no one came.
Stars
February 2019
The nurses are very nice. I really like them and appreciate them. She said the meals are very good. The therapists seem like they have a good plan set up. But she is coming from a location where she was doing more. They have had her in the wheelchair the whole time, but she is there to become more mobile. She would like to walk more, outside of just the physical therapy.
Stars
February 2019
It's clean. There is not enough equipment for real rehab. Each time I have gone up there I can only find one nurse. There's a shortage. They become friendly when outsiders come in but not when we are not there. The aides are not nice and if you ask them a question, they do not answer and there's no compassion. My loved one is not getting the assistance she needs and they're only there to get a paycheck.
Stars
February 2019
The therapy is very good. I saw the OT and ST working with him and it was good. I spoke a few times with the speech team and they have been very helpful and reached out twice and asked about his communication. The rehab physician we had a visit with. The people are lovely but the facility is a bit run down. The nurses are very attentive with one nurse for the one unit from what I saw. The care is very average. They need some oversight to look at their practices a bit. I am little disappointed and Parker Jewish has a very good name. He did not look like he was washed up and he did not have any briefs on. Maybe they do not have enough CNA's possibly. It is clean. I know they are renovating some areas and where he is at it could use a little fixing. There is a menu and he is eating fine. It does not look particularly fancy but it is palatable.
Star
February 2019
It's been very bad. Some of the staff is not treating my mother right.
Stars
February 2019
Everyone has been good. Her room is always clean. When she rings call bell, it takes a little long for them to get to her.
Stars
February 2019
The rehab therapy is good. I'd recommend it but the facility does have some shaping up to do though. The staff are very good. It got better especially after we complained. We've had some problems. She was not getting help when she wanted to go to the bathroom. The good thing is going to the cafeteria but she's not happy about the meals. It could be because of her diet though. The communication is good. Once I call someone they contact me and let me know what is going on with my daughter.
Stars
February 2019
The facility is very nice. Everybody is terrific there. I find that if someone is in rehab and the family member isn't there, they aren't getting the attention they need. He needs one on one care. He is not getting enough physical therapy. I have to go look for people. The one thing that bothers me, is I called and someone was on vacation and no one called me back and there was not an out of office message.
Stars
February 2019
I have visited my loved one at the facility and from what I could tell, they are doing everything they can do to help improve the condition of my loved one. I would get phone calls and I would return the call and let's say I happen to miss their call, but I would return less than a minute later - I would never be able to get through to that person.
Stars
February 2019
The rehab is very nice and helpful. Everyone was extremely pleasant and nice. He was in a room with another person and the service was great and he moved to a private room and he had to wait an hour to go to the bathroom. Also the bathroom was not cleaned enough.
Stars
February 2019
I like the way they communicate with the family and how they are responding to what I ask far. My loved one is making some improvement. One of the staff members does a great job for my mom and made her comfortable. She gave us information on her care. The nurses try to communicate well. She likes the food.
Stars
February 2019
The staff are attentive and helpful when they are around. They have an emergency button she pushes and she is non-verbal and it has taken 45 minutes. Our family had to go out in the hall and look for someone.
Stars
February 2019
The care overall is good. The staff and nurses do a good job, but the nature of their set up there is no way they can be more attentive. They have to wait a while for the nurse to come around. They could be a little bit more aggressive with the PT. The care is fine but it takes a little bit of time. Sometimes they say she is not my patient but overall it is fine. It is well maintained.
Stars
February 2019
The therapists try to work with my loved one every day as scheduled. They don't give her any pressure. The meals are delivered in a timely fashion. They are well portioned and hot. Some of the staff are okay and some are very rude. Help is very delayed. The nursing staff needs improvement on communication. They never answer the phone.
Stars
February 2019
The transition was seamless and went well. The evening admin is very good. The common areas are clean and the staff have kept in touch with me.
Stars
January 2019
My loved one seemed satisfied with the therapy. The communication is not so good. The medical staff and doctor needs to improve with communication.
Stars
January 2019
The staff are friendly enough and it's very clean. I've communicated with many people and it has been very good. However, the nurse could be more attentive and perhaps have a better bedside manner, more sympathy. I feel like the nurses have been too confrontational. And I don't think there is enough nursing staff. Also, the food is atrocious. I wouldn't touch it myself. It's a struggle to get my mom enough nutrition. It's like they take food out of the freezer and pop into the microwave for 30 seconds.
Stars
January 2019
Everything is nice and the facility is good. The nurses are very good. They bring water and what my loved one needs. Everybody is nice. I go every day and everything is clean. The food is fine. He chooses what he wants from the meals. The communication is good.
Stars
January 2019
I recommend it for hospice! The environment and the way the nurses and doctors are in and out of the room is great! The staff is unbelievable. Communication has been very good. It's very clean because it is brand new.
Star
January 2019
My loved one was there three days and got sick. We had no communication at all from them. They provided meals for him but he was not able to eat. I do not know if there was much of an effort to get him to eat.
Stars
January 2019
Everything is excellent. All the staff are great here. The communication is excellent.
Stars
January 2019
The second floor, where my loved one is staying, is absolutely beautiful. I wondered around the facility and the people seem happy. I will say the long term care - it was kind of depressing. Most of the nurses are great. The night nurse is particularly very very nice. It is very clean! The food quality is too variable. Often, the meals lacks flavor and are served lukewarm at best.
Stars
January 2019
The therapy is good. The food needs improvement. The dietitian doesn't come.
Stars
January 2019
In general, it is very good. The staff is very good. It is very clean. The communication is very good. I do not like the food.
Star
January 2019
My mother likes the therapy and she hasn't complained at all about the meals! The nurses are a little bit rude but she is a little out of sorts. However, the facility has not been helpful. The social workers are very nice but the communication is bad. A meeting was arranged but they forgot about it, after ignoring our attempts at contacting them.
Stars
January 2019
This is not what I hoped for. Maybe it will improve. The therapy is very good and she is coming along. She is doing well with it. They change the garbage and the rooms are clean. If something falls on the floor they clean. The day nurses are great but the nurses at night are awful. The day staff is wonderful, decent and always listening. The meals are not to my liking but they are warm. The communication is not very good but the PA and some of the nurse are pretty good. I think things have fallen between the cracks and it may not be intentional. They are very unresponsive at times and they do not answer the phone at night.
Stars
January 2019
The overall staff has been very helpful, communicative, and supportive. They are doing a phenomenal job. It's very clean. The rooms and common areas are very clean. He is eating the meals. They have them in the general dining area and they have additional cafeteria in the downstairs that he likes. Communication has been excellent. I speak them on a daily basis on my dads care.
Stars
January 2019
It's very clean and the staff are efficient and courteous. The therapist is conscientious and did a good job. The meals were good. However after two weeks of rehab she got steadily worse. They are understaffed and she was kept waiting all the time to go to the bathroom.
Stars
January 2019
It's immaculate, it's nice. The food from what I see is good and my girlfriend likes it. They are on time and prompt with therapy. They are always there to come get her. The staff are very nice people. They always let me know any information that pertains to me. The nurses are good. They are on time with her medication and stuff. However, my girlfriend has to go the bathroom a lot and she has to call the staff to go. I understand they are busy, but a lot of times they make her wait. When they get there they do what they gotta do. So no problem there. It just take them time to get there.
Stars
January 2019
It's clean and guys with mops walk around all day long, but in general it's not the best. My loved one complains she does not get enough therapy.
Stars
January 2019
I like everything. The therapy is very good. Some of the staff are friendly and some have an attitude. I have to run into someone to get any information.
Stars
January 2019
My sister has to wait to get help. They don't have time for the patient. She is not receiving the therapy. There are some staff members who are nice and some that don't care. Like on Sunday, there were two workers arguing with each other out in the hallway. There are some of the staff that are really nice, and some that just don't give a hoot! I have to clean up my sister's room. They could do better with the food. It's the same thing over and over. You have different types of people of different nationalities; they should cook food for them.
Stars
January 2019
I was very nervous when I Googled it but so far she is liking it and getting good therapy. She likes the therapy and the staff is pretty good. So far the nurses are good. She doesn't like the food too much. I can't get anybody to talk to me at all even a nurse and I don't like that I can't contact her by phone.
Stars
January 2019
We've heard wonderful things from others about Parker, so we chose it for my mother. My mother has not complained about the nurses, which let me tell you, means this place must be pretty darn good! The therapy is helping my mother and she is improving. I found one doctor to be especially helpful. My mother is having difficultly with the food. When it comes to the proteins, whether it is meatballs or chicken, they are so heavily cooked. If they gently communicated the reasons they are helping, my mother would help. No one is keeping me informed when I am there. I have only had one situation where I needed to speak to someone and a doctor got involved and was very helpful.
Stars
January 2019
The aides are really good keeping him clean and nice. They are very nice and helpful. It's $8 a day for phone and TV is very expensive for him. The staff has been very nice. He seems to be doing okay with the rehab. He doesn't like the food and he requests sandwiches.
Stars
January 2019
The therapist is great and really got her moving. The meals were good. The first couple of nights, my loved one was not being taken care of as well but after we addressed it with the staff, things are okay now.
Stars
January 2019
I have mixed emotions about the facility there were some very pleasant people. The nurses were not bad but I transferred my mom out. There was a very pleasant male gentlemen the first night, he was great, very attentive, and I was comfortable with him. The night shift was great. One of the aides was very rude to my mom. You could've knocked somebody out with the chicken. The communication was another issue. I came in her room there was a big note to make sure a family member could go to doctor appointment. I took the day off work to make it, and the appointment was actually another day. It just seemed to be one thing after another. I left messages for the social worker she never called me back and then tell me she was in meetings.
Stars
January 2019
The facility, the social worker, and the nurses are great! The hallways could be cleaner. The food is okay. We bring him home made stuff, but he enjoys it.
Stars
January 2019
It's good, there've been no problems! It is immaculate. The second floor is beautiful.
Stars
January 2019
Overall I'd recommend Parker Jewish. They are short staffed and you have to wait a little bit.
Stars
March 2019
The aides are very attentive and my loved one is not an easy patient. The nurses are really nice. They got their work cut out for them because the patients spill stuff and there are odors. My uncle is very picky with food and his meds affect his appetite. When they have something to tell me they call me like when he fell they called me.
Stars
March 2019
The therapists are very nice and polite. The facility has been very good at communicating. The nurse manager and the social worker were very helpful and nice. The meals are good and the dining was okay. The second floor was very clean not but the fourth floor was not so clean. Not the greatest and not the worst nursing care. There were some issues with the meds and nursing assessments.
Stars
March 2019
The place is beautiful but the care is off. The therapist is fine but my loved one says no to the therapist and they walk away. The aides are nice. When I was there last no one picked up his food, the closets were open and his clothes were all over the place and he cannot walk. The aides and nurses need to talk to him more. My loved one does not like the food. I left two messages for the doctor and one for the therapist but neither have called me back.
Stars
March 2019
Things are going well and it is pretty good so far. The nursing care is pretty good. The aides seem to try to help. I spoke with the doctor a few times.
Stars
March 2019
I like this place and it is clean. The aides pick up my loved one and dress her and take her out. She said the therapy is very good. The aides are very friendly and they answer all of my questions.
Stars
March 2019
The therapists are good but everyone else is inadequate. I visit my mother and I witness the patients calling for help for a long time. It is hard to find the aides or nurses at the desks. I have to search for help at times. Some of the aides, especially on the third floor, are not friendly and have a bad attitude. When I ask them questions they act like they do not understand English or do not want to be bothered. They can be nasty. I would recommend but I would warn them about how some of the staff can be.
Stars
March 2019
My loved one is coming along with therapy. They do not have enough staff. It is not the nurses but she is not getting the care she needs.
Stars
March 2019
We are not happy with this facility. My father is supposed to be getting rehab but the aides keep finding excuses to not take him out of bed. Both the aides and nurses are very caring but it seems like they are understaffed. If my father needs anything we have to go find a nurse to get what he wants. No one has reached out to us.
Stars
March 2019
The aides are very friendly. The CNA that deals with my loved one is very good. Although, they need more aides. The patients have to wait too long fo things. The nurses can't provide the care patients need, they are stretched too thin. It is not good for the patients to suffer. I feel that the nurses are understaffed. There was no communication that I had to go with my loved one to their doctor's appointments or having to pay for their transportation to the appointments. When my loved one was first admitted here, there were dust bunnies under the bed. The bathrooms don't look too kosher to me either. The food doesn't suit my loved ones taste buds.
Stars
March 2019
My loved one seems content here. She is satisfied with the therapy and is making progress! I met some of the nurses and aides and they are very nice. It is very clean and her bed sheets are nice clean too. There are some food items that my loved one doesn't care for, but the dining staff will bring her something else that she does like.
Stars
March 2019
The aides that work specifically around my loved one have all been especially helpful. She does complain about the meals from time to time.
Stars
March 2019
I don't believe they have enough staff on the floor but they are fine with what they have. The care is fine but not enough staff. It is clean here. My loved one hates the food. I do not get regular updates and I am an emergency contact. I would like to have more updates from them.
Stars
March 2019
During my visit, there was an incident with some stuff on the floor. I noticed that the nurse did not clean it up all of the way.
Stars
March 2019
The cleanliness was fine. My father sat in a dirty diaper for over two hours, even after my mom making a request. Some of the aides are friendly and some are rude. I had requested a blanket for my father, I was told there wasn't any on the floor and the aides would bring one, but no one ever did. There was a lack of urgency, for the most part, I felt like there was complacency and the aides are desensitized to it. I was not confident if I was not there, that my father would have been taken care of. They are apathetic.
Stars
March 2019
My father said the therapists are doing really well with him. The aides are all pretty helpful. I am not there all the time from what I see the meals are fine. I spoke with the doctor and the therapist.
Stars
March 2019
I think they give great service. Everyone is so kind, courteous, and helpful. Everyone that you interact with are all nice and kind, even the security guards.
Stars
March 2019
The people that work here are attentive and nice. My loved one says that the therapy is nice. It's clean but the parking is horrible. Her meals are coming to her room. The communication is good.
Stars
March 2019
My grandma seems pretty comfortable and happy there. There are two nurses my grandmother gets along with really well. According to her, it's hospital food. I haven't received any updates or phone calls. I haven't gotten any progress reports.
Stars
March 2019
They gave me my own room which was nice. When I asked them for help, they were accommodating. They tried to get me involved with activities. The therapy has been great! When I came here, I had some the rehab in the hospital but didn't make much progress. Since I have been here, I am walking on crutches and making a lot of progress. The nurses are good. They give me my meds as needed. They have been great. The nurses even chat with me when I am bored. Most of the aides are very nice. It's very clean. The housekeepers are constantly in and out, sweeping and taking the garbage out. The meals can be a hit or miss, sometimes it's good and sometimes it's terrible.
Stars
March 2019
The service is good. The cleaning stinks and I have never seen a place filthy like that. It is very disgusting. The meals and the communication is good.
Stars
March 2019
They are taking great care of her and they do the best they can with the majority of them. My loved one likes it there. My loved one is doing as much therapy as she can do. It takes an hour some times to get a response. The aides are wonderful and do the best they can. The ones that I have met have been very nice. The majority are happy and it is a tough job. They come around all the time cleaning and picking up. My mother likes living there and she thinks she is at a resort or hotel. If she can get her own room it would be like heaven. Good and it does not have much taste to her. They are doing the right thing. I have friends who recommended it to me. The nurse does call me but sometimes they do not call me back for a couple of days.
Stars
March 2019
My mother is very happy with the care and if she is happy I am happy. She has had OT and PT twice so far and she is pleased with it. it looks well kept and clean. She said the food there is very delicious. I have only spoken to a social worker one time.
Stars
March 2019
I thought they made my loved one comfortable here. The therapists tried working with her and occasionally they got a little rise out of her. The housekeepers took really good care of the place.
Stars
March 2019
My loved one has been there before and he liked it. He likes the meals here. The people that we spoke with were very helpful.
Stars
March 2019
My loved one is a picky eater and he likes the meals. They were very quick to clean up after meals. I heard that the therapy was fine. Some of the aides are amazing and some are not. The night and weekend nurses have to be watched when they are giving the meds. They are not visibly charting the meds and not giving them at the same time each day. This caused a blood sugar spike with my loved one and made him irate.
Stars
March 2019
My loved one enjoys the meals. She says that they are very good and served hot. I thought that the therapy was perfect and I loved it. One of the CNA's showed me how to lift and wrap my loved one. They need more people. Some of the aides are genuinely nice but some are not. I had to let the aides know not to raise their voice with my mother. The nursing care is good. I had to clean the bathroom because it is filthy. She went to another room and I had to clean that bathroom as well. You have to make yourself very vocal so they know you care about the person there. When my loved one fell they called me. They also called me when she got a scratch.
Stars
March 2019
The communication is good with the supervisor. In the beginning, it was not enough therapy with only 20 minutes a session. There is a nurses aid that is there in the afternoon who is very kind to my mom but the aide in the morning does not want to help. This is tiresome because it affects her progress. They should sweep the floors more frequently. My mother is on a strict diet and there is a limited amount of food she can eat.
Stars
March 2019
My loved one is getting better due to the care she is receiving here. We have no complaints about this place. I think that the nurses are overwhelmed and understaffed. I do think that the communication is a bit lacking. There is an odor that lingers.
Stars
March 2019
Without a doubt, this place was very clean. When I arrived they didn't have a bed ready for me. They do not get things to you on time. I knew that I need to take one medication at a certain time every day. So, I would call up to the nurse's station every day to make sure I was getting my medication. The nurses did a good job though. The meals were not good or hot. They were just warm and never at serving temperature. The PT was a better part of my stay. I removed myself from the facility. I would not recommend it to anyone.
Stars
March 2019
It took about a month to find the right place! The screening process for visitors on the weekends can take a long time because they ask to see your ID. The aides are very friendly and nice and my loved one is very happy with every one of the nurses. It is always very clean. He has been going to the dining room and he likes to sit and eat next to the window.
Star
February 2019
My loved one was not happy here but the therapy was good. I did not have a problem with friendliness. The head nurse was good but my loved one was given medication with the wrong combination of food. The food was terrible, he said he never tasted anything so bad. It did not look appetizing either. The aides told my loved one's roommate that they would have to wait until the morning to use the bathroom because it was too late in the evening. I think they are understaffed. There are some aides that are good. The bathroom was a little bit dirty. We did not get any updates.
Star
February 2019
The facility is clean. They are understaffed and there are only certain nurses and CNA's who were helpful. The rest could care less. The ice machine is broken on the floor that my loved one is on. The doctor said ice should be given as needed. It takes a couple of hours for help from the aides. There was a mix up on my loved one's medication. Everybody needs to improve their communication. There is a total communication problem and they should not have accepted her at the intake time that they did since they were totally not prepared. No one from PT showed up to evaluate my loved one and they were supposed to show up. PT would not let the nurses have the gel packs because the nurses would throw them out. My loved one was supposed to have ice packs available to her. I was not happy with my loved one being there.
Stars
February 2019
She seems happy with the therapy. They got her in the correct wheelchair right away and they are exercising her hand. They are getting her up and moving! The aides are very nice and friendly. The TV doesn't have a channel guide and makes it difficult to figure out what channel things are going to be on. The nursing care seems fine and it seems to be very clean. The meals that my loved one got were good. My loved one liked that you had an option to go to the cafeteria or stay in your room but it isn't an option on the weekends. I have been playing phone tag with the ST. I tried to get in contact with them about a prescription and I went to their office and I still have not heard from the ST. Sometimes it is hard to get in touch with people on the weekend at the nurse's station.
Stars
February 2019
Everybody communicated that came into her room and they explained what they were doing and their purpose. It was very clean there. The nurses were excellent and very concerned about my loved one. I liked the special attention they gave to my aunt. They made sure my loved one did not have to do anything. They took care of her and we really liked the service.
Stars
February 2019
I feel like his needs are being met. The therapy has been very good. Everybody has been very nice and helpful. My loved one is not on the right diet.
Stars
February 2019
The therapist was very nice and very good. The aides were nice. They gave me my medication on time. The aides would let you know if your medication was okay. When I called somebody, they would come in. Majority of the aides were friendly. The housekeepers cleaned every day.
Stars
February 2019
The therapy is excellent! I have had a lot of communication with the therapists but not so much with the nurses. We had a little trouble with the bathroom not being clean.
Stars
February 2019
Beautiful! Everyone is so polite and nice and talk to me and explain things to me. The nursing care is very good. I am happy with everyone that works here! My loved one likes the meals. It can be cleaned a little more but the people are nice. There is a little bit of a smell.
Stars
February 2019
The establishment is great! My loved one said that everyone is pleasant. It is a very clean place. My mom says she does not like the food. I have not received any updates whatsoever. No one has communicated with me.
Stars
February 2019
So far it has been good! The aides and nurses are very nice. The meals are good too.
Stars
February 2019
The therapy and their method of providing it, I think is very good. They help my mother in the process of her doing it. They really do take good care to make sure she is comfortable. They are very gracious in doing it. She's really excited when she goes. She is very grateful that she is up and walking. The aides are lovely and it's a clean environment. They are very interested in keeping the dialog open. I really appreciate that. It's a little too much food for my mother.
Stars
February 2019
It is very hard to get into contact with anyone especially the doctor. They are very good about calling if its to sign papers or do something for their end but they are impossible to reach otherwise. My father didn't like the woman that he worked with in therapy. The aides act like they don't want to be bothered. My father could not get the staff to get him a blanket so he called me. They don't serve the kinds of food my father likes to eat.
Stars
February 2019
They do not have enough aides around and the ones they have are hard to find. They are not changing my loved one as often as she needs to be changed.
Stars
February 2019
I only spoke with the coordinator and it went well. Based on what I have been told the facility is clean. My loved one complains that she doesn't get enough food at mealtime. My mom called for help to use the bathroom but no one got there in time to help her. She thinks that there aren't enough aides working, that they are understaffed.
Stars
February 2019
When my loved one first came in, she was not walking and was out of it. In a couple of days there, she seems much better. The aides are very nice and attentive. The communication has been good. They keep me informed of everything.
Stars
February 2019
It's a very clean facility. The dietitian did call me to make sure that my loved one is getting what she needs. The aides all try but my loved one is very limited to what she can do. As far as needs are concerned, there have been times where she has had to call me, especially on the weekends.
Stars
February 2019
The communication is very good. The patient is satisfied with good food and the room service is nice as well. The beds are done very nice and the room is nice and clean. The nursing care is okay and good. The aides change my loved one's clothes and keep her clean!
Stars
February 2019
There was very little communication with the family or with my mom about what they were doing. Some of the aides were less than friendly. I wouldn't recommend, I didn't think it was stellar.
Stars
February 2019
I would definitely recommend the facility. We had a very difficult time but it could be because of our own decisions. The rehab has been going along rather well. The doctor was very good. I also know a friend who is at the facility and this friend is TOTALLY satisfied. The people who were there were very friendly but maybe they are also short staffed. There can be an excessively long wait at times for something that needed to be done right then especially going to the bathroom. Unfortunately for my husband the meals were disastrous.
Stars
February 2019
The PT is good for her but the only thing she is not getting the property nutrition. It is good. It depends on the nurse. They are overwhelmed there. It is clean and I got on them about cleaning the floor in her room. I went up there a couple of times and I could not identify what she was eating. I played phone tag with the social worker last week. I have not had a solid communication with the doctor. My mother was there in the summer and they may have had a different crew at that time with better care then compared to what it is now.
Stars
February 2019
They need a better method of communication between shifts and family. The physical therapist and occupational therapist are doing a wonderful job. Some of the staff are doing an excellent job. Some of them are absolutely excellent and go above beyond. One in particular talks to my mother and engages with her and makes her smile. My mothers face lights up when she sees certain staff. Everyone is very friendly. They way they have their welcome set up is really nice. Everyone comes in a greets you. They try to make you feel welcomed on the first day. It appears very clean. The food is very good. They give her a lot of food. And there's a lot of options. The shifts don't communicate with each other though.
Stars
February 2019
It seems like everybody does not communicate with each other and do not know how to answer questions. Some nurses are good and some not.
Stars
January 2019
They have been taking good care of him. They make sure he has therapy every day. The young lady who is assign to him is taking good care of the machine. They are very kind. It's good. But one day I had to tell them the room was filthy, but after that the room was cleaned 24/7. He likes hamburgers!. They leave me voice messages. The other day they called me to let me know the 3rd floor had the case of the flu, he is on 4th floor.
Stars
January 2019
I like this place and everything is good. Everyone is friendly. Everything is clean and perfect. The food is good and he eats everything.
Stars
April 2019
Most of the people seem very lovely and caring but on the weekends, they seem to be short on staff. The nurses are very nice and lovely.
Stars
April 2019
It has been very good so far. The staff is on top of thing and their information is right there!
Stars
April 2019
I think that they are short staffed but everything else was great!
Stars
April 2019
We have been to another facility and Parker Jewish has been much better. I do think that they need more staff and more information about the patient to know the status better. The hallways are exceptionally clean and the meals are okay. It is really hard to get updates on my mom.
Stars
April 2019
The staff is very nice and friendly but some of them can have attitudes. My loved one has had to wait to use the restroom but the facility is very clean.
Stars
April 2019
The staff is very friendly and the building is very clean! I would absolutely recommend the facility to a friend!
Stars
April 2019
The service seems great and the staff is friendly and wonderful. The environment is clean.
Stars
April 2019
The therapists are great. The staff are fine and the people in the office are very nice. My loved one rings the bell for the aides to come and it takes a long time, especially at night. I have only seen them clean once but maybe they come when I am not there. She didn't like the food at first but now she is raving about it.
Stars
April 2019
There is a door next to my loved one's room that constantly slams and I think that it is way too hot there. We can never find a nurse that has information on him and when we do find a nurse we got told by them that they don't know. The bathrooms and storage spaces could be cleaner.
Stars
April 2019
Miscommunication has been an issue so far. The cleanliness has been okay but in the dining room, the tables need more than a sanitizing. I have been so pleased with the therapists though.
Stars
April 2019
My loved one is happy here and that makes me happy too! The aides are courteous and helpful and I find that it is very clean. The only complaint that he has given me is that he doesn't really like the meals.
Stars
March 2019
I think that everything was good but I wish there were healthier options for my loved one's meals.
Star
March 2019
My loved one really likes the therapists, but the rooms are not clean and there are things all over the floors. My loved one had to wait a long time to use the bathroom and it seems that there are very few nurses that work here.
Stars
March 2019
So far, my loved one says it's been good and the staff is very friendly.
Stars
March 2019
The staff at Parker Jewish are friendly but I think they are short staffed. I find that the meals and communication need to be improved.
Stars
March 2019
The meals have not been that good and she still does not get the correct option delivered. They do not keep up with the room and the bathrooms are dirty. There are two CNA's that are excellent with my loved one.
Stars
March 2019
I think that they are short staffed and some of the regular aides are not great. My loved one likes the meals and he tells me that everyone is friendly.
Stars
March 2019
The staff are very slow to help my father. Some of the aides look like they want to be there and some look like they hate being there.
Stars
March 2019
The nurse manager is thorough with my father so we really like her. The doctors are wonderful and the aides are friendly. I just think that they need more staff, especially for the weekend.
Stars
March 2019
Everything seems great with my loved one and everyone is very attentive; they listen to me and answer my questions. I feel that there has not been that much attention to her after hours and on weekends from the nurses and aides.
Star
March 2019
I found that the staff was very rude and there was no communication to the people at the desk.
Stars
March 2019
Sometimes I think that they should have a little more care for the patient here.
Stars
March 2019
He enjoys the meals a lot and the staff is very friendly. I do have to be after them when it comes to communication.
Stars
March 2019
I do find that the meals are good and the nurses are very helpful. The care from the aides can be good but mostly the aides are not nice.
Stars
March 2019
Everything is good but we wish our loved one had the same nurse each day. I did find that it was really clean.
Stars
March 2019
The nurses were very helpful and accommodating to my mother-in-law. I think communication was good and the meals could be a lot better. They have some caring people there, but they have others who just seem to be there to collect paychecks. There were parts of the place that was clean but when she first went in there, the bed was not made and the room had not been sterilized.
Stars
March 2019
The aides are very friendly and they all introduced themselves the night my mother came in. They are even very good at updating me with important information. The main lobby downstairs and the parlor on each floor are very clean but the rooms do have an odor. They put the food down on the table and leave it there and by the time they come back to feed them the food is cold. My mom rings the bell at night and she waits a couple of hours for help at night.
Stars
March 2019
It's very nice and I am so pleased with it so far. My loved one was at another facility and it was bottom of the barrel. This place from the very beginning has been a completely different experience. When I walked into my loved one's room there was a list on her table with doctors, nurses, and numbers we could call if we needed anything. I cannot say how nice this was for them to do.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.
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