Belair Nursing and Rehabilitation Center

2478 Jerusalem Avenue
Bellmore, NY 11710
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About Belair Nursing and Rehabilitation Center

Philosophy

Belair Nursing & Rehabilitation Center is the award-winning provider of short-term rehabilitation and skilled nursing care in the Bellmore community. Our mission is to provide residents and families with superior care under the principles of kindness, compassion, and excellence, in a warm and home-like environment. We are a proudly recognized as a CMS 5-star facility, which is apparent in the dedication of our high quality staff.  We believe life at all stages and abilities should be celebrated, and it is our privilege to help you reach your unique goals whether you are seeking rehabilitative therapy or medical care.

Description

Belair’s state-of-the-art Passport Rehab Therapy program provides custom-designed, achievable goals for each patient. Our skilled multidisciplinary team works with patients, families and healthcare providers to plan a confident transition home. Intensive therapy is offered 7 days per week, including the following services:

  • Speech therapy, physical therapy, and occupational therapy
  • Pulmonary rehabilitation
  • Cardiac recovery services
  • Respiratory therapy
  • 24/7 Care from Advanced Practice Registered Nurses
  • Post-surgical recovery
  • Wound care management
  • IV/TPN therapies

Additionally we offer highly specialized medical services such as our Pulmonary Disease Management Program and Heart Failure Program.  Our team offers the latest in rehabilitative modalities and technology, including the OmniVR Virtual Rehabilitation System and Accelerated Care Plus (ACP). 

At Belair Care Center, you'll have true peace of mind knowing your loved one is in good hands. Belair provides a high quality respite care program for those in need of a safe and nurturing environment for a short stay. We offer caring companionship, 24 hour nursing care, engaging activities, medication management, healthcare monitoring assistance, a safe daily living environment, and delicious meals with no minumum stay required!

In our clean, newly renovated building, you’ll find all the comforts of home, and a quality dining experience in our inviting Bistro Cafe. We offer comfortable, private accommodations with room service, free WiFi, beautiful outdoor patios, daily laundry, housekeeping and maintenance services, a cozy library, and more. You and your loved one are encouraged to participate in our many recreational activities, such as arts and crafts, community trips, religious services, pet therapy and diverse on-site entertainment.

Clinical help

Therapy
24-hour awake staff
Massage therapy
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Resident parking available
Activities onsite
Activities offsite
Devotional services onsite
Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Male
Female
Private Pay

Staffing

Languages spoken: English, Spanish

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 5/5
Quality Rating: 5/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 4/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 0
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Bellmore0 miles1
Uniondale2 miles2
East Meadow3 miles1
Freeport4 miles2
Hempstead4 miles3
East Farmingdale5 miles1



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
February 2018
Just the compassion there is great. It's a very clean facility, it's well run and the people are good to my mother. My mother enjoys the food.
4 StarsFull starFull starFull starFull starGray star
February 2018
It was absolutely wonderful. It was bright and everyone was friendly and helpful when you came in. It was very, very clean. My father wasn't thrilled about the food but that's his preference. It looks to me as a balanced meal, he's probably just picky.
5 StarsFull starFull starFull starFull starFull star
February 2018
I have been there before and they keep it clean and the staff is nice and it's a cheery place. My loved one is cranky about being there though.
5 StarsFull starFull starFull starFull starFull star
February 2018
Some of the staff are really good. The place is very clean. The meals are good. They don't really understand his condition, but he is improving though. Within the last day it's gotten better.
4 StarsFull starFull starFull starFull starGray star
February 2018
The experience has been very good. She is on a no salt diet, so she is not very happy. They are very knowledgeable when I approach them. They are not proactive, though. I ask all of the questions.
5 StarsFull starFull starFull starFull starFull star
February 2018
I'd recommend Belair, but they need better food. It stinks.
4 StarsFull starFull starFull starFull starGray star
February 2018
She is getting the care that she needs. The hospital does everything for patients, but not so much here. They are not on their feet all the time asking her if they can get her anything. My mother came in with specific diet needs. They did not have her diet under control. They were chopping up her medicine like she had a problem swallowing. They weren't grinding anything up at the hospital, but there was a note for them that she had problem swallowing, but she doesn't have any issues. It took me two days to get everything in order and on control. She went in on a weekend and she told the person bringing her food that the food was incorrect. It was not corrected, and this went on till Tuesday. The food is absolutely disgusting. They need to upgrade it. They didn't inform me about anything. If I wasn't there, it would have been an issue. I couldn't straighten things out even when I was there.
5 StarsFull starFull starFull starFull starFull star
February 2018
The facility is clean and beautiful.
5 StarsFull starFull starFull starFull starFull star
February 2018
The care is great there. All of the staff are friendly. The therapists are working with my wife and she is feeling it. So far, the staff have kept me informed. We are having a meeting with the doctor and the social worker.
5 StarsFull starFull starFull starFull starFull star
February 2018
They are great there. This is my mother's second time there, and every time she is there, they do great. I think it is clean. The food is okay. The staff have called me with information several times already.
5 StarsFull starFull starFull starFull starFull star
February 2018
The overall design of the building looks very beautiful, and it is comfortable for wheelchairs to move all over the facility. The menu for those with allergies and limited diets is lacking. They try to accommodate, but it's rock-hard alternative bread. They need to care about those with particular dietary needs.
5 StarsFull starFull starFull starFull starFull star
February 2018
The staff is excellent, and I think my husband is getting great care. The cleanliness is excellent. My husband loves the meals.
5 StarsFull starFull starFull starFull starFull star
February 2018
The facility is definitely clean. My wife definitely likes her food. I have to go to the staff to get information, but they would reach out to me once in a while.
4 StarsFull starFull starFull starFull starGray star
February 2018
My father likes everything except the food. There's not a big variety of food, and it makes him crazy.
4 StarsFull starFull starFull starFull starGray star
February 2018
I have to say the aides I personally came in contact with were really good. They were nice. The people were personable and professional. They stayed on top of keeping me informed, which I appreciated. One thing I noticed because I am a cleanliness freak is that the floors could've been cleaned up a little bit better. There could be a little bit more attention to detail. The patients should be in a germ-free environment. Give it the white-glove treatment, like a fine hotel.
4 StarsFull starFull starFull starFull starGray star
February 2018
We had a family conference call with the facility, and this was a good way to discuss everything. When a staffer was bringing pills on a Saturday, she came back with all of the pills together, and my mother takes a lot pills. She was looking for a particular pill and took a couple, and then the aide said to take all of them. My mother tried to hurry up, and the aide said, "I do not have all day," and took the rest of the pills away. She ground up pills and put them in a food my mother couldn't eat, and this got my mother upset. The facility is looking into this issue, and never saw the aide again after that. One nurse is not helpful, and the others are helpful. The kitchen staff give food substitutions and this is helpful. My mother was not happy with the meals.
5 StarsFull starFull starFull starFull starFull star
February 2018
I have spoken to the staff a few times already. Everyone was nice and cordial. The food is okay.
5 StarsFull starFull starFull starFull starFull star
February 2018
They are giving my wife very good service. Sometimes there is an aide who does not give good service. I had an argument with one aide and was told by the head nurse that this was not acceptable of the aide. She wrote her up for what happened. My wife's roommate had diarrhea and the aide did not come right away to help, and they may be understaffed. I am very impressed with the cleanliness. My wife is not too happy with the food.
4 StarsFull starFull starFull starFull starGray star
February 2018
There was a nursing assistant who extended herself to help my loved one. More hands-on nurses would be helpful.
5 StarsFull starFull starFull starFull starFull star
February 2018
My mother does not like the food selection. Communication is good, and I have not had a need to ask questions.
5 StarsFull starFull starFull starFull starFull star
February 2018
I have only been there twice, so it is hard to say anything more. My husband said he is happy. If he had something to help him get off of the bed, it would be helpful. There are no handles on the side of the bed to help him to get up or down.
4 StarsFull starFull starFull starFull starGray star
February 2018
My father was very happy with his experience. There are certain things with the medication he had to sort out with the nurses before we were comfortable leaving him there with them, but after that, we were happy with the service and the conditions there. He was given things he should not have to eat, but once we worked it out, everything was all set. We couldn't reach one of the staff members, but we found out that someone took the phone off the hook. The ability to reach the patients is less than perfect.
5 StarsFull starFull starFull starFull starFull star
February 2018
They are very good in taking care of my loved one. There is a flu outbreak, so information is hard to get over the phone.
4 StarsFull starFull starFull starFull starGray star
February 2018
The care is good. The place is clean. They should do something with the menu. The food is not really good. My mother spent 5 days in the hospital and the food there was 10 times better than the food here.
4 StarsFull starFull starFull starFull starGray star
February 2018
The facility is beautiful. I was there when my brother had meals in his room, and he was very pleased with what he got.
5 StarsFull starFull starFull starFull starFull star
February 2018
My mother wants to walk and they provide her with the opportunities to take walks. The staff is very good, they are very courteous and polite. It's very good food. They are constantly calling me to keep me informed.
4 StarsFull starFull starFull starFull starGray star
February 2018
I like the calendar of events they have access to, like the beauty parlor. I couldn't suggest any improvements.
1 StarFull starGray starGray starGray starGray star
February 2018
My first complaint is that my grandmother has a condition that continued to worsen during her stay, and no one was doing anything about it. When I was finally being proactive and finding a way to get her to the hospital, they kept saying to us that they were waiting for tests to come in. After a week of complaining, we finally got a doctor to evaluate her, and they immediately sent her to the hospital and said that it was a good thing they got her to the hospital then because if it had gotten worse than it was, she would've died. There are times she hit the bell for the nurses and had to wait 40 minutes for them to take her to the bathroom. The nurses even turned off her call bell and left her in the room once. I can't complain about the cleanliness of the facility. The food was good.
5 StarsFull starFull starFull starFull starFull star
February 2018
It's been a great facility.
5 StarsFull starFull starFull starFull starFull star
February 2018
My loved one has been improving and getting better. When she got there, she wasn't' really doing well. She has made great progress and the people taking care of her are great. The meals are very bad, barely enough to sustain anyone. The gruel she had does not taste good, and she's not eating much. We are having to bring food.
4 StarsFull starFull starFull starFull starGray star
February 2018
I was there yesterday, and the only clean pants my dad had were the ones he had on, so if he had an accident, he wouldn't of have any clean pants to wear. They mixed up the medicine he had to take and they also ran out of the medicine and didn't inform me or my mom. On another day, I also realized he was wet and no one knew about it, and I had to mention it to a staff member to get him new pair of pants. If I didn't, I don't know how long he would be sitting with went pants. Not everyone seemed to be friendly when we first got there. The facility is pretty clean. They called me with information a couple of times.
4 StarsFull starFull starFull starFull starGray star
February 2018
My loved one seems to be fairly happy there. I am meeting with the therapy staff tomorrow. My loved one is happy with therapy. They are working her out good. We have no complaints about the nursing staff. They have been fine. The facility is very clean. They had a couple flu scares and had to wear masks, but it is very clean. The food isn't as good as it used to be. This is the 2nd 3rd time my loved one has been here. No one has talked to me and my loved one has been there for a week. I haven't had any communication with anyone at the facility, but we have a meeting tomorrow.
3 StarsFull starFull starFull starGray starGray star
February 2018
The staff give my loved one a hard time about getting up. They gave him a dressing that should have gone on a neighboring patient. You don't see the nurses enough. They don't seem to be around for stuff. I have to find the nurses, and the nursing station was very rude. The administration is friendly. My loved one doesn't like any of the food they provide, and you don't get a choice here. They give you what you get.
5 StarsFull starFull starFull starFull starFull star
February 2018
If the nurses communicated better, I could recommend them better. I also think they should stop giving sandwiches for dinner and hot lunches for lunch. They should give hot meals at night, but it's always sandwiches.
5 StarsFull starFull starFull starFull starFull star
February 2018
This facility is the best. It's the way they take care of the patients and treat them. My uncle gets a lot of attention. They know him throughout the whole building, and the rehab is great. The easiest way to describe it is that you have peace of mind when you send your loved ones there. We're well at ease because we know they will contact us if anything goes wrong with my uncle. They take the utmost care of him, from the administrative staff to the nurses. We are kept very up to date. It's treated like a hospital: everything is very clean. No smells, no nothing. My uncle never complains about the food.
4 StarsFull starFull starFull starFull starGray star
February 2018
It was very slow to have my loved one's problems addressed in therapy. The facility need to have a dietitian, or some kind of nutritional consultant. My loved one has been served food that is not appropriate for a patient with his health conditions. But he's eating the food there. Before coming to this place he didn't have the appetite to eat. The dining staff are also very accommodating. I just think the doctors aren't giving the right information to them. Everyone has been really good about keeping me informed.
5 StarsFull starFull starFull starFull starFull star
February 2018
I'd recommend this rehab.
5 StarsFull starFull starFull starFull starFull star
February 2018
My loved one likes the dining. They serve very good meals.
4 StarsFull starFull starFull starFull starGray star
February 2018
The rehab staff were all great! They truly cared for my mother well. One nurse is just phenomenal! I couldn't say enough things about her. I was disappointed with the way the nurses treated my mom's roommate, who did not have a lot of family visit her. The roommate would be asking for things and the nurses would ignore her. The food was not tasty, bland, my mom did not like it. Some of those meals were really rough. This problem was significant enough that I had to bring my mom meals on several nights.
5 StarsFull starFull starFull starFull starFull star
February 2018
It's clean, and the care is exceptional. They're there the minute you call them. My husband is a complainer, and he hasn't complained once. My husband wanted to me to make sure to mention that the rehab therapist has been excellent. Anybody I ask any questions is very friendly and helpful. We are very happy with everything. My husband really likes the meals, even things he won't eat at home. They even bring things on request. If he asks for an ice cream, they bring it right up. They call me if they need me for anything.
4 StarsFull starFull starFull starFull starGray star
February 2018
The people are very smiley, friendly, and polite. They serve food well, the cleaning people do well, and the nurses are so wonderful. My loved one felt more confident as he went through therapy. One nurse would walk with me and direct me to or get someone to help me. She is compassionate, efficient, and I can't say enough about her. She is always around and gives me needed answers. She deserves a lot of credit for what she did because she is so warm and patient with me, especially because I have hearing problems. The communication between social services and therapy needs help. I was told to come observe therapy on Wednesday at 3 pm. I came to the facility a half hour early, however, they started at 2 pm and no one told them about calling me to observe the therapy session and no one told me about them starting early.
5 StarsFull starFull starFull starFull starFull star
February 2018
Great facility overall. I think that with meals, it would be good if they allowed you to pick from a menu, allowed you more options and allowed you to eat lighter options as you age.
4 StarsFull starFull starFull starFull starGray star
February 2018
We generally like the facility. They are doing everything they can to get my loved one up and about. The aid appears to be good. The cleaning seems to be immaculate. My loved one has eaten all her meals. They're good. She like the food here better than the hospital. She has only been there for a couple days, but they called me promptly yesterday.
4 StarsFull starFull starFull starFull starGray star
February 2018
I would rate them better if my loved one saw doctors on a regular basis. She came in with a cardiac issues and only met with a cardiac doctor a couple of times, and she came out of the facility having other problems than when she came in. She was very happy with the rehab services. She liked some of the nurses. The other staff were very nice. There were no problems with the facility. It was very clean. My loved one didn't like the food. Some of the meats were too fatty, and some of the food provided was kind of inedible. The staff could've communicated daily in regards to changes of her medication. I had to ask for them to change the medication because her blood pressure was so low.
4 StarsFull starFull starFull starFull starGray star
January 2018
The help is excellent. The service is attentive and clean and neat. My loved one liked both therapists. They were considerate and kind. For the amount of people they are taking care of, the nursing staff are doing a great job. They may be a bit understaffed. Meals are OK, but not all that flavorful.
5 StarsFull starFull starFull starFull starFull star
January 2018
Everyone has been very kind to my mother. The meals are not fantastic, but she's happy most of the time.
3 StarsFull starFull starFull starGray starGray star
January 2018
Overall I'd recommend Belair.
4 StarsFull starFull starFull starFull starGray star
January 2018
I'd recommend Belair!
5 StarsFull starFull starFull starFull starFull star
January 2018
I'd recommend the facility. One time, my mother called and said she needed cleaning, but the nurse told me they didn't have the equipment, and I was not happy about that instance.
4 StarsFull starFull starFull starFull starGray star
January 2018
The overall rehab goals that were set for my mom were good for her. It seems their dietary department doesn't ever get people what they ordered, and my mom doesn't like the food they provide.
5 StarsFull starFull starFull starFull starFull star
January 2018
When you walk in, the place is immaculate and very, very appealing. I can't say one bad thing about Belair, honest to goodness. They're wonderful and they work extremely hard. Each person that comes in seems to be nicer than the last. I can't imagine being in another place that equals this place. They're the best and they work hard. And they keep a good eye on you. If you get tired, they'll let you rest. They're wonderful people. They all need a raise, I think, because they're great. I've had good experience with roommates, too. The two therapists I've had have been wonderful. The man who takes me up to rehab, is just so nice. The woman who came in to clean my room works so hard. I got a piece of pot roast the other day that I couldn't eat. It had a lot of fat on it. But I got lovely vegetables, and I ate those. I don't always like what food they make. It all looks nice, though. I love the wallpaper, and I haven't seen wallpaper in too long.
4 StarsFull starFull starFull starFull starGray star
January 2018
The PT division is fantastic. My loved one likes the food. The nurses are better than at the hospital, but I think there's room for improvement. Some of the aides were good. For the most part, they are friendly, but my mother tells me some of the aides can be short when I'm not there, so she's afraid to call for help.
3 StarsFull starFull starFull starGray starGray star
January 2018
I would recommend this place because it is the cleanest, nicest place I've seen. Some of the other places my mom has been in have been like being in a ward. The food is awful, though. I've even tried it. They don't follow the orders patients make. The food is cold. If you specify something like no sauce, you'll still get sauce. They ran out of eggs and bread at breakfast time. I bring her at least dinner every night, if not also lunch. When I'm there, they'll tell me things, but they've only called me once in the two weeks we've been there.
4 StarsFull starFull starFull starFull starGray star
March 2018
I would recommend this rehab to a friend.
4 StarsFull starFull starFull starFull starGray star
March 2018
It is very clean, and everyone is nice. They give him his medication. The therapy is wonderful. They are doing a lot for him, as well as he can. There is no problem over there. I notice that my loved one is given juice he cannot have. He should be on a certain diet, and they would bring him foods he cannot have. They are not careful about his diet. I have no other complaints.
4 StarsFull starFull starFull starFull starGray star
March 2018
It's all pretty good. Staff is a little thin at night. It takes them longer to answer calls at night. But overall, the place is very good. The place is very clean. My loved one is not too wild about the meals.
5 StarsFull starFull starFull starFull starFull star
March 2018
The place is tremendous. I cannot say enough good things about the place and how it is run. When a family can let a patient go there and not think twice at all, to have that feeling that he or she will get their meds and meals and will be treated with respect and we won't hear horror stories, this is just 180 in the other direction. They accommodate my loved one if he doesn't like what is on the menu. They go and get it for him. If there's anything that ever transpires, I get a phone call. I don't have to worry about anything. There's been no problem dealing with Belair at all. The only thing I wish they would do is something like frequent flier miles. Other than that, there is absolutely nothing I can say derogatory about the place. You walk into the place, and you could probably operate in any room there, that's now clean it is. The staff is very, very friendly. The one who runs the rehab section is absolutely fabulous.
4 StarsFull starFull starFull starFull starGray star
March 2018
There seems to be no feedback. We write a diet for our loved one, and nothing that we request comes. There are write-in food options. We were looking for more consistent physical therapy. Our loved one was supposed to be in therapy, and I called her today, and she said she has not been in rehab therapy yet. They are not consistent, and we do not know when to schedule the family visits. Bells were going off at 8 the other day, and there was no one at the nursing station. My brother-in-law had to go to check on the patients. Otherwise, they are calming her down, which is good. They are persistent on giving her pain medication. It seems like they are understaffed. They are very friendly. If you say you give options for food, you need to follow through with them.
5 StarsFull starFull starFull starFull starFull star
March 2018
In particular, it's kept extremely clean. The attendants are very caring and well-prepared. The staff are all very good. The meals are a little light. It's OK for my wife, but I don't know how it would be for other people.
5 StarsFull starFull starFull starFull starFull star
March 2018
When my loved one came in, she was greeted. She was attended to by the nurse supervisor. It was a good welcome. She is satisfied, so I'm satisfied. She said she had a good workout today. The food looks good. You can recognize it. What I do need to know, they tell me. So far, so good. I'm just hoping they don't push her out the door before she gets what she needs.
3 StarsFull starFull starFull starGray starGray star
March 2018
The nurses are wonderful. I have a problem with the head nurse behind the desk, though. They are not forthright with their information about my dad. They have to make an appointment to discuss anything instead of being kind and compassionate. They only want to meet me on Tuesday and they only give you few options. I want more options to meet with them. It seems to be a problem if I want to change the date. The meals look disgusting. I have been there for several of them. The first day, my father did not eat his breakfast before therapy.
4 StarsFull starFull starFull starFull starGray star
March 2018
There was an issue a few days ago, and it got rectified yesterday. They're trying to be aggressive in my mom's treatment, and she's trying to express that she can't do what they expect her to at this time. The other day, she was very exhausted for three hours and in discomfort because they pushed her over her limits. They're saying it's because they're short-term, but you can't push someone over their limit. I spoke yesterday to the therapist about this, that they have to respect when she says enough. The staff are all good. The meals were an issue because somebody was not having her on a proper diet until yesterday. I had to reach out to the administrator, and he rectified the problem. They were giving her sandwiches for dinner. The administrator corrected it.
4 StarsFull starFull starFull starFull starGray star
March 2018
I'd recommend Belair Care Center.
4 StarsFull starFull starFull starFull starGray star
March 2018
My loved one thinks it's very nice there. The meals weren't so hot at the beginning, but now they are good. They've been having some communication problems with the phone.
4 StarsFull starFull starFull starFull starGray star
March 2018
The therapy was good and came along really well. Sometimes, they would give my loved one the wrong food. A few times that happened. I always had to ask for information and tried to see if we could get her blood work under control.
4 StarsFull starFull starFull starFull starGray star
March 2018
I would say that my father is getting good care. I don't think the physical therapy is aggressive enough. The staff are really friendly. It's very clean. My father complains about the meals.
3 StarsFull starFull starFull starGray starGray star
March 2018
My loved one is very happy today. He got there Friday, and there was a skeleton staff on Saturday and Sunday. They put him the dining room while changing his bedding, and he did not like that, but it is much better today. He went to rehab today. It is getting better. He was very annoyed one night, and waited one-and-a-half hours for medication. They are friendly. They are clean. My loved one is eating his meals, so I guess they are okay.
5 StarsFull starFull starFull starFull starFull star
March 2018
I heard they were very, very nice. The night nurses, from what I understand, did not really want to help, and they did seem like they did not want to be bothered compared to the daytime nurses. The food was overall terrible.
4 StarsFull starFull starFull starFull starGray star
March 2018
The physical therapy and speech therapy are very good. The nurses are very good. The CNAs that are there are very good, but they're understaffed. The ratio of CNAs to patients could be improved. The CNAs need to be reminded to, when they work with a patient or resident, talk through what they are doing when they touch or move a patient. My loved one doesn't like the meals. The meals that are in the bistro are very good. The supervisor of the food service was wonderful and trying to get her to like her food, but she has a limited diet. Some of the choices of flavors are limited. The communication is very good.
5 StarsFull starFull starFull starFull starFull star
March 2018
It has been a great experience, and my mom is happy there. There was an instance where they left her too long, but this may happen. My mom is really happy with the meals.
3 StarsFull starFull starFull starGray starGray star
March 2018
The place is clean and it is pleasant. I thought my husband was going to have therapy twice a day, and it is only once per day. It is good. The quality of the nurses depends on who is on. It took two hours for my husband to get medication. It is not always consistent. My husband has his favorite staff. The staff on tonight he does not like. There are aides he likes. The staff's friendliness is average. The staff does not necessarily say hello first. The facility is good and clean.
4 StarsFull starFull starFull starFull starGray star
March 2018
I recommend Belair. They keep calling me every other day to let me know how things are going.
3 StarsFull starFull starFull starGray starGray star
March 2018
There have been a couple times my loved has needed to use the restroom, and the other day, it took her two and a half hours to have someone help her. We feel she should be getting more rehabilitation than she has been. So far, we're a little disappointed with a couple things. There are some very nice nurses and some nice aides, but some you can tell don't really want to do it. They could be a little quicker with the call bell and check in on the ones who need help going to the restroom. The more my loved one does therapy, the better it is. It's very clean. I'm very happy with it. The meals are not good. My loved one is not happy with them at all. We keep bringing her food.
3 StarsFull starFull starFull starGray starGray star
March 2018
I really do appreciate that it is clean and quiet. My loved one has to be changed, and one aide says one thing, and another aide says another thing. I had to speak with the head nurse about it.
5 StarsFull starFull starFull starFull starFull star
March 2018
The physical therapy is very good. The aides are good. In my experience, the staff are pretty friendly. The floors are taken care of. People come in and clean. They keep me informed.
5 StarsFull starFull starFull starFull starFull star
March 2018
They did a really good job. I would definitely recommend it, and it is very nice and clean and airy. They have big rooms. It was a really good experience.
3 StarsFull starFull starFull starGray starGray star
March 2018
My aunt is very happy with the physical therapist. The nurses seem very good. I told the nurse and nursing supervisor about an incident with an aide, and it is better now. I do not know if they are short-staffed. My aunt needed assistance with the bedpan, and it took a long time to get help. The nurse's aide turned her too quickly, and she was in pain. They gave her a different aide that night. It is very clean. The meals are terrible. I have to bring food to my aunt.
5 StarsFull starFull starFull starFull starFull star
March 2018
We are happy with the service. It is clean.
5 StarsFull starFull starFull starFull starFull star
March 2018
I am satisfied with the care and staffing. My mother says she gets good therapy. There is always someone around. Family came to visit my mother, and they were so happy that the facility is so clean and nice. I spoke with the nurse practitioner, and he followed up with my mother, and then we clarified.
4 StarsFull starFull starFull starFull starGray star
March 2018
Overall, I thought it was good. The therapy was very good. I visited on the weekend, and I did not feel I got enough feedback from the nurses. I was not sure who my loved one was assigned to. Some aides were better than others. The evening shift and weekend staff were not too helpful. They need a little more service than previously. I think they did not explain why they needed to speak with me immediately about the medicine as well as they could have.
5 StarsFull starFull starFull starFull starFull star
March 2018
We like the way the facility looks. The nursing staff seem very attentive, and everybody is pleasant. My loved one is liking the food so far. Everything looks very clean.
4 StarsFull starFull starFull starFull starGray star
March 2018
They call periodically to let me know what is going on.
5 StarsFull starFull starFull starFull starFull star
March 2018
It's pretty good. My loved one is doing well at rehab. It's very clean. The admissions person is very good and lovely. The staff are very friendly. They're pretty good at keeping me informed.
4 StarsFull starFull starFull starFull starGray star
March 2018
A lot of times, my mother is left alone. There's not enough staff, so she's pretty much put in a chair and restricted to it. Other than that, things are fine. The aides don't seem to be aware of what's going on. The meals look good. They are pretty good at keeping me informed.
5 StarsFull starFull starFull starFull starFull star
March 2018
The people are friendly. The facility is clean. The admissions director is very, very friendly. The meals look fine. I haven't heard my aunt complain about them.
4 StarsFull starFull starFull starFull starGray star
March 2018
It is very, very clean. The food is poor though.
5 StarsFull starFull starFull starFull starFull star
March 2018
The place is immaculate. The staff is very caring. My loved one has been there about a week, and we've had no problems. They've been very receptive to our questions and needs. An evening aide is very good. She's very sensitive of my mother's injury when she helps her. It makes my mother feel special. The other day, somebody dropped something, and within 15 minutes, I saw someone pick it up. They don't walk past a napkin on the ground. There are a couple meals my mother says are really good, but there is a lot of chicken and a lot of pasta, and not a lot of variety. The meals look adequate. The staff are very good at keeping me informed. I have no complaints. We came here by a friend's recommendation.
4 StarsFull starFull starFull starFull starGray star
March 2018
I think they could use a few more hands to help with the rehabilitation. The staff is very nice. I just don't think there's enough of them to go around. The rooms are a good size. The nurses seem very caring. Everybody's pretty friendly. They're very clean. My mom says the meals are good. The staff do reach out to me, but only when they need information. I really haven't gotten any calls about how my mother and her exercises are going.
5 StarsFull starFull starFull starFull starFull star
March 2018
The one aide my loved one has is very good and wonderful. He is not crazy about the food. They are good at keeping me informed.
5 StarsFull starFull starFull starFull starFull star
March 2018
Everything is great. I have no complaints. The meals are okay.
5 StarsFull starFull starFull starFull starFull star
March 2018
It is very good. She likes the food, and she wants a private room for herself. Everything has been very good, except they do not keep me well informed. They ask her questions, and she is not with it and does not remember. They should call me. She is a little more confused than usual. They leave my loved one on the toilet too long, and she gets up on her own. Every day, I want to know what is going on. I did not know they were giving her certain medication.
5 StarsFull starFull starFull starFull starFull star
March 2018
The place was well-kept and very clean. Everyone seemed to do a good job. The therapy and meals were good for my father. The second-floor nurses were very good. The aides worked exceptionally well. The staff were all very nice. They kept the place very clean. My father didn't starve! He ate everything they gave him. I had lunch there one day, and it was very nice.
5 StarsFull starFull starFull starFull starFull star
March 2018
My loved one said the rehab was really good. She hated the meals.
4 StarsFull starFull starFull starFull starGray star
March 2018
Everything was fine. They were very good at keeping me informed.
4 StarsFull starFull starFull starFull starGray star
March 2018
The PT is very good. It is very clean. They need more staff, and it takes a very long time to get help. The food is horrible. I have to ask all of the questions, and they should let me know about differences for my mother on her calendar. They should have someone there to take the patients where they need to go. It is very unorganized. I had to tell them to change a different patient's diaper. I have seen a lot of bell lights lit all at once for help, and they need more help. There is only one or two aides.
5 StarsFull starFull starFull starFull starFull star
March 2018
Overall, they are on top of my loved one's needs. She is not being ignored in any regard. It is the best you can hope for. They should have moved her sooner, because she couldn't sleep where she was. Once this was brought to their attention, they were on top of it. They are friendly. The physical therapists, person at the front desk, and one of the nurses are all nice. The physician's assistant is great. Another nurse is very nice. The meals are good, but not great. They're better than I thought. The staff have been very good about keeping me informed. The only thing I found particularly odd is that when we checked in, nobody guided us. You show up and find your own room. I would have appreciated knowing who to talk to for discharge.
4 StarsFull starFull starFull starFull starGray star
March 2018
The physical therapy was great. The rest of the service was OK. There were communication problems. The aides were good. The staff were very good to my wife. It was very clean. They claimed they didn't offer the meals my wife needed. There was a lack of communication about discharge. They didn't respond to an email from the insurance company. They should have more open communication with patients about insurance and meals. It wasn't really being done.
3 StarsFull starFull starFull starGray starGray star
May 2018
My mother says rehab is going well. It is a clean place. My mother says the food is good. I would recommend Belair if the patient is alert and not too needy. No one has been in contact with me to keep me updated.
4 StarsFull starFull starFull starFull starGray star
May 2018
The physical therapy and occupational therapy are a big part of my mother's experience going so well at the facility. It's a very clean building. She is not entirely happy with the meals. There really hasn't been too much feedback as far as keeping me in the loop. I could use more calls.
5 StarsFull starFull starFull starFull starFull star
May 2018
Everybody is very helpful and courteous. They go out of their way to help. Someone was cleaning two out of three hours I was there visiting. All of the other staff but one was very good.
3 StarsFull starFull starFull starGray starGray star
May 2018
It is nice and clean. The nurses are nice. It is a very nice nursing home. But I do not think my loved one belongs there. He is in a lot of pain and I think he needs to come home and rest and then start physical therapy. This is a dilemma. The nurses are doing what they are supposed to do, but he is not getting medications he was ordered. The aides are terrific. It's very clean. My loved one can't get a doctor to talk with him.
4 StarsFull starFull starFull starFull starGray star
May 2018
We really like the night aide my loved one has. Sometimes there is a long wait for assistance. Up to a half-hour.
4 StarsFull starFull starFull starFull starGray star
May 2018
It has been pretty good. My loved one is happy with the staff and they are treating her well. It is a very clean and beautiful facility. She is not complaining, so I think the food must be good. They are very good at calling me if anything happens or they need anything.
3 StarsFull starFull starFull starGray starGray star
May 2018
They keep putting my loved one's food where he cannot eat it and he needs someone to feed him. I cannot go there every day. They are not great meals, either. Communication is not too great. Nobody tells me too much and his doctor has not come to see him. It took them a week to have a meeting with us about his care.
3 StarsFull starFull starFull starGray starGray star
May 2018
The therapy is good. The aides are not very attentive. When I am there it is a ghost town. They need more staff in the building. They could call me more often to update me on my sister's care.
5 StarsFull starFull starFull starFull starFull star
May 2018
Everything is good. We don't have any complaints. The floors are always spotless and clean. If I ask a question, they help with getting an answer.
2 StarsFull starFull starGray starGray starGray star
May 2018
Therapy is overcrowded at times, with too many people treated at the same, but I feel like I'm progressing overall with the program they have me on. I wait too long for help after I pull the call button. I have timed it at seven minutes. After the doctor comes it takes too long for prescriptions to go through. Sometimes it's a couple of days before getting the med that was prescribed. Some of the staff are wonderful and some grumble and are not so wonderful. The food is horrendous. I can't imagine serving someone some of the food that has been served to me. They serve lots of carbs. They are not accommodating with requests or alternatives.
4 StarsFull starFull starFull starFull starGray star
May 2018
The grill was great. The rest of the food was okay. There were not enough aides to help out.
4 StarsFull starFull starFull starFull starGray star
May 2018
It is good. The therapy is going really well. They are working her hard. It can take a while for my loved one to get her medications or get help after pushing the call bell. Some of the food is overcooked or undercooked.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one really like the physical and occupational therapists, and they've really been helping her. The therapist went out of his way to help her be more comfortable. The staff has been very helpful.
5 StarsFull starFull starFull starFull starFull star
May 2018
I like it so far. I like the therapy that's going on. My mom seems happy with the nursing. The staff is very nice and they answer my questions.
3 StarsFull starFull starFull starGray starGray star
May 2018
Overall, I would recommend Belair, but with some reservations. The physical therapy is very good and the staff have been good at keeping me informed. But there is very little communication between the departments. My loved one has difficulty communicating because of the language barrier. They put her tray of food on a stand where she cannot reach it. I am trying to address these issues myself and I should not have to. The aides don't know things they should. The meals are inedible and have way too much salt for her.
5 StarsFull starFull starFull starFull starFull star
May 2018
All of the PT staff has been great. My loved one isn't doing well, but that's not because of anything they're doing.
4 StarsFull starFull starFull starFull starGray star
May 2018
They keep us informed very well. They could improve on getting to patients in a timely manner.
2 StarsFull starFull starGray starGray starGray star
May 2018
I am thinking about transferring my loved one. He is a fall risk with no rails on his bed. I do not find the nurses caring and friendly. They have an attitude. The staff is not friendly, they do not smile. The cleanliness is okay.
5 StarsFull starFull starFull starFull starFull star
May 2018
Everyone was very good, especially the rehab area. The Bistro was great. The rest of the food was not the best, but it did come hot. It was a very clean place.
5 StarsFull starFull starFull starFull starFull star
May 2018
The nurses and physical therapists are very professional and doing a good job.
3 StarsFull starFull starFull starGray starGray star
May 2018
I am not happy with the communication. I walked in and they had my mom on oxygen, and they hadn't informed me they were going to do that. The woman at the front desk is nice. The meals seem to be about 50/50.
5 StarsFull starFull starFull starFull starFull star
May 2018
They have been wonderful. They took my loved one in at the last minute. She is in a private room and she is happy there. They are attentive and responsive to her needs. This time is better for her than the last time she was there. The location is convenient for the family. The dining room is nice. They have been very good about keeping me informed.
4 StarsFull starFull starFull starFull starGray star
May 2018
The staff is absolutely very friendly. They wave hello and ask how you are. The facility doesn't smell and is beautifully clean. The only issues I really have are with the meals. First, my father-in-law needs help eating and he doesn't get it. I saw him trying to eat scrambled eggs with his fingers so I stopped a nurse and asked her to take a moment to feed him, and she refused. She said they are understaffed and she was in a rush. Second, the meals are served cold.
3 StarsFull starFull starFull starGray starGray star
May 2018
The PT person chased me out of the area where my husband is doing PT. He has no bars on the bed and I am concerned he may fall out of bed. The nurses have been very nice. The aides are pleasant and professional. Nobody calls me to keep me informed. I left a message for the PT on their voicemail and haven't heard back. I am getting nowhere.
5 StarsFull starFull starFull starFull starFull star
May 2018
I think their service is very good. They have good staff. The nurses are very friendly and responsive.
4 StarsFull starFull starFull starFull starGray star
May 2018
My loved one is getting good attention from the nurses and aides. She is enjoying the rehab. They are very much on the ball. It is very nice and clean there. They are very good at keeping me informed.
5 StarsFull starFull starFull starFull starFull star
May 2018
Everybody is very attentive and professional. I am very happy with the care my mother is receiving. She says the rehab is the state of the art. It is very clean. Every once a while they give her some food she does not like.
4 StarsFull starFull starFull starFull starGray star
May 2018
Dining is good with a nice atmosphere. The meals look okay. I had an issue at first with the main desk.
4 StarsFull starFull starFull starFull starGray star
May 2018
The staff is very friendly and helpful. Sometimes it takes awhile for the CNAs to come and help in my loved one's room. The menu is very nice. We like the cook.
3 StarsFull starFull starFull starGray starGray star
May 2018
The rehab was good. The aides were helpful. The medical management was terrible and that is why we moved my mother out of there. I requested that the doctor call me and he did not call me and the nurses did not keep me informed. I was unhappy with the medical care.
4 StarsFull starFull starFull starFull starGray star
May 2018
My husband says the therapy goes very well. Sometimes the response is not as quick as I would like when he asks for help. He is supposed to be on a restricted diet and I have to check that his meals are appropriate.
4 StarsFull starFull starFull starFull starGray star
May 2018
The place is well kept and the staff are nice.
5 StarsFull starFull starFull starFull starFull star
May 2018
Everybody is great from the people that do the bedding to the nurses and doctors. It is immaculately clean. One of the aides is so nice to my dad. She heats up his meals and gets him drinks. She gets an A+.
5 StarsFull starFull starFull starFull starFull star
May 2018
They have all been wonderful with my loved one. They are very thoughtful and kind. They have very good food. They served a bean soup that looked so good I complimented the chef. The staff keeps me informed.
5 StarsFull starFull starFull starFull starFull star
May 2018
It is pretty good. I like it. The staff for the most part is very good. My loved one is not thrilled with the food, but he does not care for a lot of food. They accommodate him with what he wants to eat. The staff has called me when he's had issues.
4 StarsFull starFull starFull starFull starGray star
May 2018
Things have been pretty good, but they're getting ready to send my loved one home and I don't think he's ready for that.
2 StarsFull starFull starGray starGray starGray star
May 2018
The communication is not good. The nurses are okay. I am not getting information from them and they are not warm and fuzzy, especially the PA. The food is very limited. The quality is not so great and there are not a lot of choices for my loved one.
4 StarsFull starFull starFull starFull starGray star
May 2018
Everything is fine except the food is not so great.
4 StarsFull starFull starFull starFull starGray star
May 2018
They did a good job getting my loved one settled. So far they have been fine at communicating with me.
4 StarsFull starFull starFull starFull starGray star
May 2018
I am satisfied with almost everything. I know my loved one is happy there. He is improving with the therapy. The nurses are wonderful. The staff is very nice and it is a lovely place. One of his aides is absolutely wonderful. I would like to take her home. It is clean. The meals are okay.
5 StarsFull starFull starFull starFull starFull star
May 2018
Everyone seems to be cordial and accommodating. We like them all. They are very nice. The therapists are trying, but my loved one is very weak. The meals are tasty. Unless I ask questions, they do not tell me anything.
4 StarsFull starFull starFull starFull starGray star
May 2018
It is okay so far. Everybody is very nice. My loved one is not happy with the food.
4 StarsFull starFull starFull starFull starGray star
May 2018
I spoke with the physical therapist, who was very forthcoming, and am very happy with what she's doing. When my wife needs help from somebody, it sometimes takes a while, but it's pretty good. The meals are delivered on time. She's doing very well eating. All the people that take care of her are very pleasant and competent. I haven't been informed very much. I asked how she was doing, and everybody said fine. That was about it.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one finds it very, very nice. They are doing a great job. I like that it is so clean. The food is excellent.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one is comfortable there. He's treated with respect. He's commented that the food is very good, but he does not always get what he orders.
4 StarsFull starFull starFull starFull starGray star
May 2018
I think it's fine. My mother says the food could be better. Everything else is great. It's very clean. I haven't been apprised on everything. I am her proxy, so an update on how she's doing in rehab every couple of days would be good.
5 StarsFull starFull starFull starFull starFull star
May 2018
The place is very clean and neat. I like the services there. I like it very much. I think the therapy is helping my loved one get better.
5 StarsFull starFull starFull starFull starFull star
May 2018
My mother seems happy. She feels like she's getting good therapy. The nurses have been very nice. They've been attentive to her. It's very clean. They do call me. I've spoken to them at least two to three times, and they've returned my calls.
5 StarsFull starFull starFull starFull starFull star
May 2018
I like my nurses. They treat me very nice. The therapy is very good. Everybody has been very good. It's very clean. I am not too crazy about the food. I cannot hold it down.
5 StarsFull starFull starFull starFull starFull star
May 2018
The therapists are making my loved one work. She doesn't like the meals. It's bland. They've called if they needed. They keep in touch.
4 StarsFull starFull starFull starFull starGray star
May 2018
Mostly the personnel are good and taking care of my love done well. The evening aide is the only person with a bad attitude. My loved one has complained about the food. The meals are fine, but she does not always get what she orders.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one says the staff is very helpful. The therapists are pushing her to get her better as soon as possible. Everyone is friendly. I feel well informed.
5 StarsFull starFull starFull starFull starFull star
May 2018
They are always very attentive and they are very understanding of the language barrier. It's very clean. My loved one was not that pleased with the meals.
5 StarsFull starFull starFull starFull starFull star
May 2018
The staff seems very attentive and very informative of what is going on. My loved one is very fortunate to be there and he is happy. The meals must be good, because he would complain to me if they weren't.
2 StarsFull starFull starGray starGray starGray star
May 2018
It's beautiful inside and out, but I don't think my loved one got proper care. It's quite upsetting. The other day, she was constipated sitting on the toilet and she was asking for help, and the CNA said, "That's the nurse's job, why are you asking me?" We had to go out and find a nurse to help her. They could have been more attentive to her needs. The aides needed more training. Most of the staff were very friendly. It was clean and beautiful. They were not good at informing me.
4 StarsFull starFull starFull starFull starGray star
May 2018
They were very good. They are one of the best. The therapy was very good.
4 StarsFull starFull starFull starFull starGray star
May 2018
The care at the place was very good and they were very attentive. The nurses were very attentive and kind. Breakfast was cold every day. The other day when I was waiting for my mom to be transported to the hospital, it was frustrating. I was told a dietitian would speak with me and I said I was on a time restraint and had to leave. The dietitian did not call me back. I asked when my mom would go to the hospital. I called and talked with the receptionist, and she put me on hold and no one came back. I called back and still did not get information. Finally I spoke with a staff member who finally helped.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one hasn't complained about anything. It's clean and doesn't smell like other places. It takes them a long time to respond to her calls. She doesn't always get the food she orders. The food is sometimes cold. I don't know who to ask when I have questions.
5 StarsFull starFull starFull starFull starFull star
May 2018
I find the staff to be caring and knowledgeable. The place is clean and the food is good. I do not get lost there. I know there is a meeting next week about how my loved one is progressing and goals.
5 StarsFull starFull starFull starFull starFull star
May 2018
It's clean. The staff is attentive. They respond to our needs. Some of the nurses are really amazing, but not all of them. I wish they could accommodate to the more needy eaters. They try to accommodate based on what they have, but there are certain things they don't have that I wish they did.
5 StarsFull starFull starFull starFull starFull star
May 2018
The aides are good. The administration and social worker is excellent. The therapy is very good. When my wife doesn't like something on the menu, the kitchen makes her something different. Everyone is very friendly. It's very, very clean. They've been very good about keeping me informed. It's an open line of communication.
4 StarsFull starFull starFull starFull starGray star
May 2018
All the nurses and doctors have been nice and pleasant. The therapy seems to be pretty good. The staff is pretty friendly. It's definitely clean. The food is better than hospital food. It is respectable. It's a little hard to get answers out of anyone there. The care is good once the care starts to happen. They have my loved one in a room with a roommate who has different kinds of troubles, and they have not listened to his requests to move room. That's a little upsetting to me. Otherwise, it's fine. I'd like to know what's going on. No one calls me. I would anticipate at least that I could get a social worker on the phone to find out what's going on and get more than ten seconds at a time.
5 StarsFull starFull starFull starFull starFull star
April 2018
The therapy is very wonderful! They're doing a very good job. They already gave my loved one a walker instead of a wheelchair. The nurses are excellent! I can't begin to tell you how impressed I am. They must be trained very well, because they are so nice. Everybody speaks nicely to you. One of the aides is really, really good. The staff is all very nice. They know my name! Communication is good. They called me a few times since my loved one has gotten there. It is very good, except for one problem. There is salt in my loved one's food even though it says no salt.
5 StarsFull starFull starFull starFull starFull star
April 2018
All of the nurses and nurses' assistants have been there with a smile to help. They are living up to what everyone else says. My loved one is doing great in therapy, and he says it is hard work. He saw others working too in rehab as an encouragement for him. The food is delicious. He has the meals in his room. He is not eating much, but he loves what he is eating. They did welcome me with a folder and mentioned who I can contact, and it has been great. My mother-in-law and her sister were there, and they were very happy there.
4 StarsFull starFull starFull starFull starGray star
April 2018
The therapists are doing a good job. They are helping my loved one to walk pretty quick. The staff are very nice. With most of the workers, you cannot understand what they are saying. They do okay once you start the conversation. At first, I noticed how clean it was. The food is okay. The selection is okay. They call me all the time. The person in admissions will talk with me about anything. She is very pleasant to talk to. One of the aides is very nice and tries very hard. She is always checking on my loved one.
4 StarsFull starFull starFull starFull starGray star
April 2018
The nurses are great. You ring the bell, and they're there. The only thing is that my loved one could use more therapy, maybe twice a day instead of once. The nurses are terrific! Everyone is great. I would have liked more calls updating me on things. They do things and they don't inform me about it. I would have liked to be informed more.
4 StarsFull starFull starFull starFull starGray star
April 2018
It is pretty good. Almost all of the caretakers are very pleasant and nice to be with and treat everyone with respect. Social services needs some help. Everyone else is okay. They serve hospital food. There were some issues with my insurance. I don't really know who was responsible for it all.
5 StarsFull starFull starFull starFull starFull star
April 2018
They have been great. It is a very clean facility with nice people. My father tells me how nice the nurses are to him. I think the meals are fine, and they bring his meals to his room for him.
5 StarsFull starFull starFull starFull starFull star
April 2018
I think the people are very friendly and attentive and easy to work with. The place is very clean. They are excellent at keeping me informed. The supervisor nurse is great. The admissions person is very good and asks me how we are doing.
5 StarsFull starFull starFull starFull starFull star
April 2018
My wife likes it there. The people know her. She is liking how the therapy is going. She likes the nurses. The staff is very friendly! The cleanliness is very good. She doesn't care for the food, but she's on a special diet.
4 StarsFull starFull starFull starFull starGray star
April 2018
Everything is fine, and the rooms are a nice size. It is clean. They have activities for the patients. The only issue is the aides not coming fast enough to help, and we voiced our complaints to them. Once in awhile, the food is cold. The staff is very good. My loved one loves the staff in therapy. He loves the PT guy. He remembered him from a year ago when he was there. They do not have much on the menu.
5 StarsFull starFull starFull starFull starFull star
April 2018
I think they are treating my loved one really well. She said the food is really good. They have been really good about setting up conference calls and they are very accommodating. She says the place isn't clean, but she's very picky about that.
5 StarsFull starFull starFull starFull starFull star
April 2018
I would recommend Belair. They were great.
3 StarsFull starFull starFull starGray starGray star
April 2018
My mother really likes the therapist. Two of the aides are really good. When my mom was admitted, her bed wasn't ready. She's had a lot of problems with waiting too long for an aide to come and help her go to the bathroom. She was there five years ago and had a wonderful experience. I'm really shocked at the difference in service over the time. I used to recommend them to everyone, but now I don't know. My mom needed to go to the bathroom today, and all of the aides were on a lunch break. I was surprised that they would all take a lunch break at once and not have anyone take care of the patients. There is an aide that really frustrates me. She hit my mom's arm on the wall. I asked her to be careful with her arm, and instead of apologizing, she kept creating excuses. The staff's name tags are flipped around and I can't catch their names, which is a little scary. The food doesn't look very appetizing. I haven't gotten any feedback or updates from them.
4 StarsFull starFull starFull starFull starGray star
April 2018
Some of the nurses are all really good! At the beginning, it took a while to get things laid out, but now things are going better. My mom is very weak, but the therapists are trying to help her. Not all of the staff are friendly. My loved one doesn't love the food. I'm the one that has to keep calling for information. There is not much follow-up.
5 StarsFull starFull starFull starFull starFull star
April 2018
My loved one was pleased with everything. She spoke highly of the staff. The physical therapist went out of his way to help her. They were excellent at informing me. They reached out several times.
4 StarsFull starFull starFull starFull starGray star
April 2018
My mother has been there before. It's clean. I like that the staff is attentive and responsive if I have questions. They don't just blow you off. The rehab there is very good. The quality of the food is not pleasant. My lawyer reminded me that it is a hospital, not a restaurant. I think it's bland. My mother will not eat it. I would like it to be a bit more appetizing so she keeps her strength up. Sometimes, I see patients in the hallway, and it looks to me like they're just sitting. The therapists have got a tough job to do. My mother is not being compliant, but they are professional. I see improvement daily in her. The staff are attentive. They know what they're doing. They're very professional. Sometimes I have to ask for information, but if I ask, and they don't know it, they redirect me to someone who does. The lady in admissions is very good. If she doesn't know it, she finds out for me.
5 StarsFull starFull starFull starFull starFull star
April 2018
The staff is nice and friendly. They always have a smile on their face. Whenever an aide has to clean the bathroom and they come out smiling, it's a sign of the friendliness of the staff. There are certain things that need cleaning, like some places in the bathroom, the laundry storage area, and inside of drawers. Otherwise, everything is good and clean, and the place smells good. There should be more choices for meals, especially for dinner. It's mostly just a sandwich. It's dry usually. There should be more communication between family and physical therapist, at least on a weekly basis.
3 StarsFull starFull starFull starGray starGray star
April 2018
It is very clean. The assistant director is very kind and helpful. A few of the aides have been rude. Most of them are fine. They are not calling me at all. I called the assistant director today to get more information from her. They never said they needed me to take my loved one to her appointments. They want another test, and I did not know about this. No one informed us of this.
5 StarsFull starFull starFull starFull starFull star
April 2018
I am very impressed that it is very clean, and the staff is wonderful to the patients and to the family members. There have been no issues. In the evening, the nurses are hard to find. The aides are fabulous, and if the patients ring the call button, they are there and accommodating if a cleanup is needed right away. The meals so far are good. My loved one complains about some dinners. The chili is too heavy for her stomach. We are having a meeting tomorrow. At the initial evaluation, it would have been nice to hear more of what is going on to touch base. I realize everyone is busy. My loved one likes the therapist. They are patient.
3 StarsFull starFull starFull starGray starGray star
April 2018
The physical therapy and occupational therapy are going well. They are not giving consistent care with things that have to be done for my loved one, like meals and the way some of the aides respond. The aides vary. The food that has been ordered, my loved one is not getting all the time.
5 StarsFull starFull starFull starFull starFull star
April 2018
The care of the staff is good. It is very clean. The food is the only complaint from my mother. It is not good. She goes to a bistro sometimes when they take her down there. I have to order food from the outside for her. Two of her nurses are very friendly and caring. The staff are easy to talk to and professional.
4 StarsFull starFull starFull starFull starGray star
April 2018
The therapy is pretty good. The level of friendliness depends on the staff. Most of the time, they are good, but a few are not as good. My loved one has complained that there is a long wait time when he rings for assistance. Other than that, everything is good. They don't get my loved one's meal orders correct. The food's taste is not best. They should inform us of more things. They haven't informed us of anything so far, or given us any expectations on what will be happening. We don't know anything.
5 StarsFull starFull starFull starFull starFull star
April 2018
It was excellent. The service was very good. The physical therapy was awesome. The nurses were good. It was not good when I would see a call light being on for five minutes. I saw a lady on the floor, and it took them some time to get to her. They are busy. The food was inedible and disgusting. The nurses' aides should go to the patients right when they get up in the morning to go to the restroom.
4 StarsFull starFull starFull starFull starGray star
April 2018
Everybody has been very nice, helpful and informative. The administrative office has been very good to me. One of them was very nice, and she actually remembered me, even though I only spoke with her briefly before. The staff are very nice, helpful and friendly. My dad doesn't like the food. He doesn't like the flavor. They've been very good at keeping me informed. The only issue is that they keep mixing up my dad's name with another gentleman at the facility when they contact me.
5 StarsFull starFull starFull starFull starFull star
April 2018
My loved one is doing well and is getting a lot of rehab. Everybody has been very nice and helpful. She likes the chicken teriyaki the best. They are keeping us informed every day. They are all very nice staff. Whoever has been assigned to her, she is happy with.
5 StarsFull starFull starFull starFull starFull star
April 2018
They seem to be conscientious and they seem to afford whatever you need at the time. It is definitely clean. If we have any questions, they're easily able to respond. Today, they're moving my loved one from one side of the room to the other on her request, and we were informed.
4 StarsFull starFull starFull starFull starGray star
April 2018
I am very happy, and they are very friendly there. I like that they have a lot of activities. The office manager, director and desk people, orderlies, and guard have been very friendly. The person taking my loved one to the bathroom did not want to take her to the bathroom. There are so many overwhelming positives, too. Maybe this can be straightened out. She said she talked about her concern and the woman apologized. The parking lot should be bigger. My loved one had a complaint about the rehab, and they pushed her too hard. She complains she is not getting enough protein and not enough water. They are not good at keeping me informed, and they do not get back to me for days. I waited a week for the nutritionist.
4 StarsFull starFull starFull starFull starGray star
April 2018
It's clean and warm. The staff is mostly nice. The therapy is good. The food is very good.
4 StarsFull starFull starFull starFull starGray star
April 2018
I go there every day, and she says she likes it there. The rehab therapy is helping. She has had some complaints about the meals lately. I went in after work to see her, and she was complaining about pain. I stopped to see the nurse and asked about pain, and the nurse said she was not in pain and was doing great, so there is an issue with communication.
3 StarsFull starFull starFull starGray starGray star
April 2018
My mom has said that she has gotten up and walked, and I think that's helpful. I've been there a couple times, and I've seen nurses in the hall just chatting while holding the hands of patients who are trying to sit down and do things. My mom has said that she's pressed the button to get up, and has had wait for half an hour. It seems pretty clean. She says the meals are not good at all. No one at the facility has called me in regards to my mom. I don't know if she has a caseworker or someone in charge of her care that would call me and give me a check-in or update.
5 StarsFull starFull starFull starFull starFull star
April 2018
They treat my loved one well. It is very clean. My loved one does not complain about the food, and they give good things. She is happy with treatment they give her. When I go every day, I see they are kind with the people. I look at how they treat others. They are good at keeping me informed.
4 StarsFull starFull starFull starFull starGray star
April 2018
It isn't absolutely perfect, but it's fine. I know my loved one isn't happy with the food. She loves the food and people at the bistro. The therapy is very good. The room is OK. It isn't exceptionally spotless, but it is fine. She doesn't care for the meals. We took her there because she had a good experience there years ago.
5 StarsFull starFull starFull starFull starFull star
April 2018
They were able to take my mother very quickly. This is the third time I have been there. It is very clean and does not feel like an institution. I have not had much exposure to the food, but it is positive. The staff have called me a couple of times. One of the staff takes very good care of my mother.
1 StarFull starGray starGray starGray starGray star
April 2018
My mother was sitting in a wheelchair having a medical problem. What would happen if I wasn't here? I fill out the menus. For breakfast, it was bacon and eggs, and there wasn't bacon. No toast, no condiments, no anything. Lunch came. I ordered fried chicken and french fries. They gave her the back of the chicken. She started therapy yesterday, which was a fiasco because they couldn't find a portable oxygen tank to bring her down. They couldn't find the seats for the wheelchair. They had to take it from somebody else's wheelchair. There aren't enough staff. My mother's aide is very good, but she has a floor of people. I asked to speak to the dietitian, and they told me to speak to the kitchen. They give my loved one drinks she cannot have. Communication should be daily.
5 StarsFull starFull starFull starFull starFull star
April 2018
It is clean, and the staff is responsive, and they check on my loved one. She says she loves it here. It is very clean, and they are cleaning it now. The food is good. They changed food to a tuna sandwich, and this is what my loved one wanted, and it is delicious. The nurse admin called me to schedule a meeting with the surgeon and specialist and told me what I needed to do. They are very thorough. They are all doing a good job of keeping me informed.
3 StarsFull starFull starFull starGray starGray star
April 2018
My loved one's physical therapy is good, and the room is beautiful. The staff is lovely. She has had some difficulties with how long she has waiting. The problem is with some of the aides. The nursing staff is wonderful. We had a problem, but now it is fine. The rehab is the best I have ever seen. The desk people are friendly. The staff have been terrific with her service animal. Everyone is friendly. The breakfast was ice cold. They are going to see if they can substitute this with peanut butter and jelly. Some of the dinners are okay, and the meat is not hot. They let us know going to go on.
4 StarsFull starFull starFull starFull starGray star
April 2018
I think it's a good facility. It seems to be very nice. They seem to be following up with my mom and doing the right thing. She's been walking really well. She seems to really like the therapy. She seems to have the nurses all wrapped around her finger. I think it could be a little bit cleaner. It is pretty gross. I would like it if they tried to maybe cook real food instead of trying to make institutional food. You can use cheap products and make it look good, but here it's looking like slop. I understand there's a lot of people coming in, but it's other people that have people there that tell us how it works. People seem to be very confused. I understand that they're telling the patient what's going on, but they had a family meeting with me today when my mother has been there a week already. I knew I was going to have a family meeting only because the guy next to me asked about it.
5 StarsFull starFull starFull starFull starFull star
April 2018
I think they are great, and my wife seems like she is doing fine. She has been to the entertainment they provide. This is my wife's second stay there. According to my wife, the therapists are doing a great job, and I see a big difference. She likes the rehab people. The staff are very friendly. The place is as clean as a whistle. My wife eats the food.
3 StarsFull starFull starFull starGray starGray star
April 2018
I think my loved one is getting adequate, very good care. The aides are very good. I think the staff are doing a great job with cleanliness. I think my loved one has a lot of questions, and she does not get any answers when she asks them. Going to the bathroom is difficult because it takes them quite a while to get to her. They are a little short-staffed. Some of them are wonderful, and some of them barely care. The nurses are probably overworked, and there's not quite enough of them. I've asked people at the nursing desk for information, and gotten zero. They weren't able to give me the phone number of the doctor. I'm hoping for an open line of communication.
4 StarsFull starFull starFull starFull starGray star
April 2018
Everything seems to be okay. It is a very nice facility. My mom has her own room, and everyone is kind. My mom did not get the food she wanted only twice. I think it has been resolved. I do not have any complaints. She says everyone has been good with her. She likes her nurse and nurse's assistant. It is a good experience here. My mom's room is kept clean. I do not know if they do not have enough staff, but there were once trays laying everywhere. It may be that they just had their meal and it was my timing of being there. The menu has options, and this is a plus for my mom. They are kind about getting her something different to eat. They are pretty good at informing me. I have been contacted by admissions and the social worker to let me know what is going on.
4 StarsFull starFull starFull starFull starGray star
April 2018
Anybody whom I've ever spoken to has always been extremely, extremely polite. The rooms are kept immaculate. It seems that they might not be staffed as well as they could be. It may be an extended period of time for people to come. The other complaint is about the food. Anytime it gets to my loved one's room, it's always cold. His beverages aren't served in a normal-sized cup. The nurses are not always around. The staff have been in constant contact with me. I've spoken with them several times in the last week.
5 StarsFull starFull starFull starFull starFull star
April 2018
My husband seems to be very pleased with the place. They're a very clean facility. Everybody is very helpful. The place was recommended by a friend who had her mother there. My husband is doing very well in therapy. I've spoken to the nurse and administrator, and they've been very informative. One aide has been really good. It is very clean! The food is okay, but my husband enjoys the bistro.
5 StarsFull starFull starFull starFull starFull star
April 2018
Everything has gone well, and everyone has been nice. There have been no problems. All of the staff has been very good. They have come in and kept us informed, and are quick to respond to our questions.
4 StarsFull starFull starFull starFull starGray star
April 2018
I think everything is fantastic. I took a long time to get my loved one settled in. The staff was really busy initially. The therapists are fantastic. The aides are fantastic. It is very clean. My loved one says the bistro is nice. She does not complain about the food. Everyone has been available. The case manager has come to see my loved one several times with what the progress is, and is very knowledgeable.
5 StarsFull starFull starFull starFull starFull star
April 2018
The care, the cleanliness and the rehabilitation itself are great! The nurses are good. They give my husband the medications and make the assessments. One of the nurses has been excellent to us. I had one very nasty nursing assistant, who said my husband is very difficult to deal with. The food for my husband's diet tastes like dog food. On everything that happens, they keep me right in the loop.
4 StarsFull starFull starFull starFull starGray star
April 2018
My husband got good care. The problem was that the physical therapist allowed him to work too hard, and I guess they didn't realize he went from doing absolutely nothing for ten years to making him do 15 minutes on the bike. What he went there for is healing beautifully. The nurses were all very helpful. The lady at the front desk was always kind. The social worker was very helpful. I think they were very conscientious of my husband's diet, even when he would sneak down to the bistro for something. I thought that was pretty good. They were very good at informing me. They called me one night to see if he was with me when I took him somewhere. Everything was good.
4 StarsFull starFull starFull starFull starGray star
August 2018
She arrived last weekend and I noticed the assistance she received on the weekend was not up to par and it is different during the week. The weekend should be better. There needs to be better communications. She raves over the meals and sees a great difference from a few years ago and it is great now.
4 StarsFull starFull starFull starFull starGray star
July 2018
Some staff are very nice. At times the assistance for getting in and out of the bed takes a while.
3 StarsFull starFull starFull starGray starGray star
July 2018
The meals were terrific! Dad really liked the rehab therapy. Nursing staff sometimes were not very kind while he is suffering. They missed giving him lunch and breakfast. Some staff are good and took care of him. But over an hour before his depends were changed. Phone not working and had great difficulty reaching him. All the staff were very friendly. Nurse station helpful and got him his meals.
4 StarsFull starFull starFull starFull starGray star
July 2018
Belair is a very good rehab!
5 StarsFull starFull starFull starFull starFull star
July 2018
The staff is very friendly and attentive. The therapy is extremely helpful. It was extremely clean, I loved that. The food was good. They called him and let him know things.
3 StarsFull starFull starFull starGray starGray star
July 2018
I find communication poor there. She is a little reluctant taking the therapy and it is hard to find out what is going on. I find tissues on the floor. I have to ask for cups and tissues all of the time. The water is there but no cups. They staff are nice and fine. They are nice and helpful and they get what I need. They are very very nice to her. She can be difficult at times.
4 StarsFull starFull starFull starFull starGray star
July 2018
It is a nice place and they are taking good care of her. The people are nice and she is getting what she needs. She has had three days of therapy so far. She is doing well. The nurses are good. The food does not seem bad to me.
5 StarsFull starFull starFull starFull starFull star
July 2018
It is very clean and the employees are on top of everything. They make the patients move to do what they need to do in therapy. Belair is very clean and I was shocked with how clean it was.
5 StarsFull starFull starFull starFull starFull star
July 2018
Everything is pretty good. It is clean and the people are good. I came in during therapy and the therapists were real nice. My mother liked them a lot. They are great and the weekends are different. They called me right away because she getting released next week.
4 StarsFull starFull starFull starFull starGray star
July 2018
She likes the therapy and she likes the guy. She is doing well with everything.
4 StarsFull starFull starFull starFull starGray star
July 2018
I'd recommend the rehab.
5 StarsFull starFull starFull starFull starFull star
July 2018
I have no complaints at all, the first impressions have been great. My loved one has been kept busy in rehab. The staff and nursing care is very good. The cleanliness is very good, I noticed it smells good.
5 StarsFull starFull starFull starFull starFull star
July 2018
This is my mother's second time at the facility. We are very pleased with our experience here. My mom is very particular about food I have tasted them and they are little bit bland. I do bring her food.
4 StarsFull starFull starFull starFull starGray star
July 2018
He seems to have a problem with getting help at night with attentiveness. I like the Bistro and some of the entertainment and the place is clean. He seems to be happy with this but he is tired when he is done and he is not complaining about it. They are all good in the day. Everybody is friendly. The social worker is very nice.
5 StarsFull starFull starFull starFull starFull star
July 2018
I think it is a clean and everyone is very nice. The overall environment is very calming. I am very happy with it. No odor and very clean smelling. i spoke with the PT person today and based on how long he took to talk with me he is a five. He is very patient and helpful. I am very happy with it. Very nice. I have only been there once for a meal. The assortment is great. She gets what she wants. I called and the PT person called me right back.
3 StarsFull starFull starFull starGray starGray star
July 2018
She is in the hospital and had a stroke while at the facility. I think the care there is good but not enough nurses. The aides and nurses are so busy and she is bed bound and has to wait 20 to 30 minutes for help. The PT folks are knowledgeably and the staff is good. I have not had much time to speak with them. They are doing all the right things to help her. Communication is excellent.
5 StarsFull starFull starFull starFull starFull star
July 2018
I speak with my husband often and he does not have any concerns at the facility - it has been a very good experience. The only thing I can say is he does not like the meals there however this is because he enjoys my meals so much. And that is the only thing that hasn't gone necessarily;y well for him. Such a great experience so far. His nurse has been especially helpful. She stays in touch with me very well also.
4 StarsFull starFull starFull starFull starGray star
July 2018
The nurses seem nice and cheerful. The staff give a big hello when you walk in, and they are very nice. They call us and we are kept up to speed. They are trying to get my loved one walking. It is immaculate. My loved one does not eat much, but the food looks good.
5 StarsFull starFull starFull starFull starFull star
July 2018
The staff is friendly, and most of the time, they respond quickly. They are knowledgeable and it is clean. We like the head nurse. This is our third time at this facility.
5 StarsFull starFull starFull starFull starFull star
July 2018
So far, we are impressed. Everyone seems very friendly at this facility. So far, they have been very forthcoming and have answered all of our questions. The facility has not hesitated to reach to me or my sister. The meals are not fantastic. They could use some improvement.
4 StarsFull starFull starFull starFull starGray star
July 2018
The food is good and the room is clean. The aides are fine. The front desk people are very friendly and helpful. The people are lovely, but they do not give enough therapy. I waited for four hours for the transport because of a mix-up the orders. It was very upsetting. They do not communicate at all. They put the wrong name down for the doctor. No one eats in the beautiful dining room.
3 StarsFull starFull starFull starGray starGray star
July 2018
My loved one looks comfortable. I do not know if I would recommend it yet.
5 StarsFull starFull starFull starFull starFull star
July 2018
So far, everyone has been lovely.
5 StarsFull starFull starFull starFull starFull star
July 2018
It is good. They take care of her very well and the place is run very nicely. I have not seen it but she is getting stronger. We push the button and they appear to help. Everybody is very nice and they try to help you. It is clean. It is not gourmet but it is adequate.
5 StarsFull starFull starFull starFull starFull star
July 2018
I like the looks of it and the atmosphere is nice. They take good care of her.
5 StarsFull starFull starFull starFull starFull star
July 2018
Everybody there is extremely nice and courteous. They take care of her needs and there have been no problems. It is very clean. They change the garbage pale liners and take the garbage out. Very good food and she loves the cooking. Very good communication. No problems. I tell them if I need to speak with the doctor and he comes.
5 StarsFull starFull starFull starFull starFull star
July 2018
This is my mother's second time at the facility. So far we have been very pleased. My mother really enjoys the meals here.
4 StarsFull starFull starFull starFull starGray star
July 2018
There were some nurses aides who were outstanding. They were compassionate. I liked the setting. It is close to home. Only five minutes from us. A lot of our neighbors have people there. They need to be more involved. There were a few issues though. There are some nurses who work in the evening shift who do not speak English and this is frustrating for my mother. The food has been questionable. They need to pay a little bit more attention to the food and she cannot have a lot of salt. She is happy with the rehab therapy. The staff are helpful and encouraging. I found them to be not as attentive as I would like. We were there in the evenings and they were not around. A lot of buttons were pushed and the nurses station was vacant. I had a question about my mothers medication.
4 StarsFull starFull starFull starFull starGray star
July 2018
My loved one is getting very good rehab from the feedback he gave me. He likes the staff in rehab. They are very good. The nurses are capable. The aides are very proactive. The aide staff are all wonderful. They contacted me once about him going to the doctor. I do not think the food is very good.
4 StarsFull starFull starFull starFull starGray star
July 2018
My mother is pretty content there. She likes the staff, and the physical therapist is working with her. It is clean, and I appreciate what they are doing. She does not like the meals, but she is kind of fussy. We bring food from the outside.
4 StarsFull starFull starFull starFull starGray star
July 2018
The cleanliness and the meals were great! They were great at keeping me informed!
1 StarFull starGray starGray starGray starGray star
July 2018
I was not happy with the care there.
5 StarsFull starFull starFull starFull starFull star
July 2018
All my friends come in and say this is the best nursing home they have ever seen. My loved one is not eating much; however, this could be because of his condition. They could have better choice of foods. They have a limited number of options. They have baked fish, pasta, and cheese sandwiches too often. Every night they give sugary juices. I have to be pro-active about communication.
4 StarsFull starFull starFull starFull starGray star
July 2018
My brother is there more so they communicate with him more often. We are very satisfied with the communication aspect so far. Two people on the night staff have a bad attitude.
4 StarsFull starFull starFull starFull starGray star
July 2018
My loved one is happy with all of the nurses. The facility has been in touch with me the whole time. She was not too happy the first night with the person next to her keeping her up all night, and some things were not right when she arrived, but now it is great.
4 StarsFull starFull starFull starFull starGray star
July 2018
My loved one had to leave the rehab to get more care at the hospital, and we're hoping they'll be able to take her back after, because she was very comfortable there. Some of the staff were terrific with her. Others could use a little better bedside manner.
3 StarsFull starFull starFull starGray starGray star
July 2018
My loved one is eating the food here, and she is a picky eater so this is a very good thing. One thing that seems to really stand out is how you have to be pro-active both in terms of getting information as well as receiving care. You have to ask for help instead of nursing coming in to make sure your loved one is okay. It would be nice if the chairs had elevated legs, especially considering the rehab patients. It gives them something other than a bed or wheel chair to sit in for hours at a time. When my loved one first arrived, she had a medical issue. It seemed like nothing was done for this. I kept leaving messages and calls to take care of this, and nothing was done. When I ask questions, no one seems to follow through.
5 StarsFull starFull starFull starFull starFull star
July 2018
This facility is very nice, cheery and clean. The noise level is minimal and the room is spacious. The decorations are very nice. The staff seems very happy. They are very capable with a good work environment. She actually likes the meals and is hard to please. We have not had too much communication and anytime we ask questions we get great answers. They are still evaluating and next week they will contact us about that.
5 StarsFull starFull starFull starFull starFull star
July 2018
They are attentive and eager to help him and the family. The care is over the top and the facility is nice. The place is kept clean. Breakfast and lunches are fine.
3 StarsFull starFull starFull starGray starGray star
July 2018
I am not happy that she has a bed sore and I think they should have done something about it. The place is clean and the staff seems very nice for the most part but I think some of the care is lacking. They will not let me be there to see what she is doing there in therapy. When there is a problem they should contact the family. I have to seek out this information.
4 StarsFull starFull starFull starFull starGray star
July 2018
It is good but they could use more people on staff.
4 StarsFull starFull starFull starFull starGray star
July 2018
Belair is a great rehab.
5 StarsFull starFull starFull starFull starFull star
July 2018
I would recommend Belair!
4 StarsFull starFull starFull starFull starGray star
July 2018
Overall it has gone well so far and I feel as though they are working out the kinks we were having in the beginning. They also have a meeting set up for us to make sure everything is being taken care of. The aides are terrible and have an attitude. This is where we are having a problem. My mom is very picky about meals too. I have told them time and time again what works for her. I just spoke with the head of dietary. They are making mistakes with the tray.
4 StarsFull starFull starFull starFull starGray star
July 2018
The service is good and the people are nice. They are doing the best they can. Therapy is good and she is coming along now. It is pretty clean. Nobody likes the food there but they are nice. My brother was there previously and it is not good now. She likes all of the staff.
5 StarsFull starFull starFull starFull starFull star
July 2018
The services are great. The aides and nurses are terrific. I love them all.
4 StarsFull starFull starFull starFull starGray star
July 2018
So far it is going well at the facility. We do have some concerns pertaining to communication as well as having more organization with the therapy schedule as well as medication times. NA. more communication would be better.
4 StarsFull starFull starFull starFull starGray star
July 2018
Overall it is going well. There seems to be some sort of inconsistency with the weekend and evening shifts in terms of the staff care provided as well as responsiveness. When I was there recently we buzzed the call light and it took over an hour. When I am there they answer all of my questions and I would imagine that they would contact me if there was a concern.
4 StarsFull starFull starFull starFull starGray star
July 2018
When I was there, it was clean and I liked the doctor. On the weekend they were slow responding to the call button.
5 StarsFull starFull starFull starFull starFull star
June 2018
The staff treat her nicely and they take care of her needs and she likes therapy. It is very clean and bright. The meals are very good with good choices. There is always someone to speak to if needed. All of the staff are very good. The roommate was not the best but they are moving her. I am very happy with this decision.
5 StarsFull starFull starFull starFull starFull star
June 2018
He seems to be very happy and pleased with everything here at the facility! The people are lovely and caring.
5 StarsFull starFull starFull starFull starFull star
June 2018
It is very clean and they take good care of my husband. They communicate well with us. I tasted the food and I do not like it and he does not like the food either.
4 StarsFull starFull starFull starFull starGray star
June 2018
From what I saw everything was fine. I have to be proactive to get information about my loved one's care.
4 StarsFull starFull starFull starFull starGray star
June 2018
Their efforts are great but my mother is giving them a very hard time. We are trying to get her motivated to do therapy. The rehab department is very good about keeping in touch with me.
5 StarsFull starFull starFull starFull starFull star
June 2018
So far I have been very impressed. If I could stay here I would! They are very good with my mother. She is very elderly and they take such good care of her! It has made it so much easier for me during this time. The facility is spotless. I am very impressed. Meals is the only area she seems to be having concerns. They seem to be repeating certain meals with her a little too often.
3 StarsFull starFull starFull starGray starGray star
June 2018
The rehab therapy is wonderful there. My husband loved the therapist and he was very good with him. They were all very friendly. The aides are not around though. I'm sure they do the best the can, and some do work hard, but others just slack off, and nothing gets done. My husband needed to have a diaper change when he got here and I went to the girl and told her we needed a diaper, and she gave me a diaper for me to change him.
5 StarsFull starFull starFull starFull starFull star
June 2018
This place is very nice. Belair is rated 5 stars and it deserves 5 stars! If you have to go to a rehab, it should be this place. They are working with my husband very well to get him back to how he was before coming to the facility. All of the nurses have been so helpful and attentive, also friendly. The staff did such a nice job during our arrival. Especially on the second day they were very thorough. The social worker took time to explain to me the details of the process. It is an extremely clean, beautiful building! The staff did such a nice job during our arrival. Especially on the second day they were very thorough. The social worker took time to explain to me the details of the process.
5 StarsFull starFull starFull starFull starFull star
June 2018
My mother is at Belair and so far everything has gone well. So far everyone has been great! When I ask questions, I am given answers but it would be nice for the facility to make a little more effort to contact me and keep me informed about her care.
4 StarsFull starFull starFull starFull starGray star
June 2018
We like many of the staff members. Sometimes the staffing is not as adequate as what they need and the food is pretty awful.
5 StarsFull starFull starFull starFull starFull star
June 2018
It is going very well for my wife here at the facility. The whole staff is great! They are in there cleaning every day and it is very clean!
4 StarsFull starFull starFull starFull starGray star
June 2018
It is good. She does not like their food, but everything else is good. This is our second visit there and we wanted to go back. We like the lady in the front office and the social worker. We like all of the aides, too. As far as keeping me informed, they were excellent.
5 StarsFull starFull starFull starFull starFull star
June 2018
My loved one has a chronic health problem and has been hospitalized many times. Every time he needs to go to a rehab, I request, and he also requests, Belair. They have an excellent wound care nurse and physical therapy department and he comes home in good shape from that.
5 StarsFull starFull starFull starFull starFull star
June 2018
I find my mother's room was satisfactory and she is getting good care there. The rehab therapy was very good. The staff have all been attentive to mom. Communication was good. They have all done really well.
4 StarsFull starFull starFull starFull starGray star
June 2018
The food is not great and I want him to get therapy so he can walk. The staff seem nice and accommodating. It seems like it is clean. It does not smell. I understand they do not have individual help and he has to wait until they come. The parking is lousy during the day. The food is not great.
4 StarsFull starFull starFull starFull starGray star
June 2018
My aunt overall had a good experience at the facility. I was able to visit her there almost daily. I've been in a number of these facilities, and the quality of care, attentiveness of staff, as well as the rehab really set this facility apart from the others. My aunt felt the staff was excellent with the therapies. The people at the front desk are very friendly and polite. Management always greeted us and were polite. The lady up in the front has been very helpful. The admissions director was also very, very nice. Both ladies greeted my aunt and spent time with her and helped her when she first arrived, which was very sweet. The other coordinator was helping as well. They checked with my aunt and also when she was checking out to make sure she was good to go with her supplies. Overall the nurses were very, very good, especially the day nurses. We noticed a change in the evening shift in particular. The evening nursing staff was a bit curt. The cleanliness was excellent. My aunt is a very specific person, and they really met her needs as far as the meals. We did have some hiccups with medications both in terms of hospital communication as well as nursing staff being able to properly administer medication to patients in a timely fashion.
3 StarsFull starFull starFull starGray starGray star
June 2018
Any time I have a concern, the nurses are there. Overall it is good. Some staff seem friendlier than others. The staff doesn't seem as knowledgeable as they should be though. The transition from the hospital to the facility was difficult. We had to be there to make sure that the hospital orders were followed through with. They still haven't followed through on putting in bed rails for my loved one. When I went to ask people about things their answers were very scattered.
5 StarsFull starFull starFull starFull starFull star
June 2018
My loved one seems to be happy there and she's comfortable. It is very clean. She seems to be satisfied with the meals. I have been very satisfied with communication. I have communicated with one of the aides and the nurse at the desk. That was a good experience.
5 StarsFull starFull starFull starFull starFull star
June 2018
They are meeting all of my dad's needs and they have been polite. They have been helpful with my questions so far. My dad is not too happy with the food though.
3 StarsFull starFull starFull starGray starGray star
June 2018
Overall I would recommend Belair. The staff are okay and it took a while to get to know them. The meals are not bad. I am having problems with them giving medication at the right times. I spoke with the supervisor and the doctors and they are under staffed. No one has called me yet about her assessment. I feel like I am talking to a wall.
4 StarsFull starFull starFull starFull starGray star
June 2018
The therapy services are great. My mom is really liking the rehab therapy and she can be difficult to please. They put in the time with her and she gets a lot of attention here. It is a perfect facility, extremely clean. Overall it has gone well, however there seems to be a problem with the management as far as communication and interactions. My mom would like to see the nurses and doctors more often than she is able to. I have also contacted the facility a couple of times and could not get a hold of someone.
5 StarsFull starFull starFull starFull starFull star
June 2018
It is very clean and it does not feel like a hospital. It is very bright and they have friendly staff. They are very thorough. All of the staff answer all of my questions. The patients can move to where they want to be. They do not just sit in the hallway. The family restrooms are very clean and it is not stinky. They have nice, wide hallways. My father enjoys the meals.
4 StarsFull starFull starFull starFull starGray star
June 2018
They are very good here. My loved one is making great progress! It is very clean. The nurses are not as attentive as they could be, though. There have been several occasions when she rang her bell and it took quite some time for a staff member to help her. The meals look okay, however she is such a good cook herself so this is difficult to judge.
5 StarsFull starFull starFull starFull starFull star
June 2018
I find the overall staff to be great, compassionate and efficient. I have not seen anything that would discourage me. They are very caring and efficient. They let the person have their dignity and are respectful towards the patient. I am very pleased. It is very clean and I see the staff cleaning and doing things. Communication is good and we have a meeting coming up with an evaluation for him and any hurdles to get over. My husband is very happy with the food but it is not as highly seasoned at home. He has had no complaints. He loved the fish.
4 StarsFull starFull starFull starFull starGray star
June 2018
It is going well so far, and I'm here all day every day! My only concern is that it seems to be understaffed. Although I don't know of a facility where this isn't an issue. One of the head nurses has been especially helpful during this process.
5 StarsFull starFull starFull starFull starFull star
June 2018
I think the facility is very nice and the staff is very helpful and wonderful. My loved one has been there before. The nurses are very helpful. One of the staff members gets her comfortable. The staff answer questions and are helpful. The meals are very good. She is not happy about her diet but she is getting good choices for her diet.
3 StarsFull starFull starFull starGray starGray star
June 2018
The food is good and it is very clean. They have very good meals. They do call me if needed. Most of the staff is very friendly. Some of the nurses are very nice but they may be over worked. They are too busy to be attentive. When my loved one rings the bell to go to the bathroom, she has to wait up to 20 minutes for help.
4 StarsFull starFull starFull starFull starGray star
June 2018
It seems fine. My loved one is getting PT and ST and rehab seems to be good. The aides are fine. It is as clean as any place is going to be. The meals have been pretty but it is not gourmet. Communication is good and we had a meeting today. I like the activities person and she is sweet and nice.
4 StarsFull starFull starFull starFull starGray star
June 2018
So far the experience has been great. Belair was recommended to us from friends that stayed here. I, myself, had to go to a rehab in our area recently and this one is night and day compared to it. It is MUCH better. Believe me, if there was an issue or my mother was having concerns, I would definitely know about it and so would the building. My mother is very with it, especially for her age, and on top of her care. So far rehab is going well for her. The people at the front desk and the staff are very good about greeting me. They are always friendly to my mother as well. It's a nice building. The only concern my mother has actually had is that the food is salty. She spoke to the dietitian and they are doing everything they can to accommodate her. Also, it might be nice to incorporate something like recliners so she doesn't have to sit in her wheelchair all day.
5 StarsFull starFull starFull starFull starFull star
June 2018
The care has been pretty good and they have been pretty attentive. The cleanliness is very good. My loved one has enjoyed all of the food. She likes the vegetables. She likes a couple of the nurses and aides.
3 StarsFull starFull starFull starGray starGray star
June 2018
There was some confusion with the bedding and the room. My loved one just met the therapists and they are nice. Their demeanor is wonderful. Some nurses are good and some are not good. The staff are very friendly overall. We liked one of the nurses and she was wonderful and lovely.
3 StarsFull starFull starFull starGray starGray star
June 2018
It was difficult to find your way around the facility. I didn't feel as though my mom was safe at the facility. She fell and is at the hospital. The furniture looked dirty.
5 StarsFull starFull starFull starFull starFull star
June 2018
Everybody is friendly and they are trying hard. The facility is very clean. We like the nurse who is working between 3 and 5 pm on the weekend. PT is going well. My loved one wants more food and is on a limited diet. Sometimes there is no one there to answer the call. They are busy.
4 StarsFull starFull starFull starFull starGray star
June 2018
I'd recommend Belair, although it is taking a while to get everything in place and settled. The meals are fine.
1 StarFull starGray starGray starGray starGray star
June 2018
The staff were okay. There were a few nice staff. The food was terrible. Everything was cold and what you ask for, you did not get. Some of the nurses do not belong there and some are good. They should have read her report. I went to get her out there today. I never even spoke with the doctor. I had to do everything myself to get anything done and I am handicapped.
5 StarsFull starFull starFull starFull starFull star
June 2018
They have met all of our needs. My mom said the meals could be better. We like the administrator and many other staff.
5 StarsFull starFull starFull starFull starFull star
June 2018
My wife said she wishes her mother were alive today so she could have placed her in Belair. The therapists are phenomenal at encouraging my mother. They have her on a plan that works best for her. The nursing care is absolutely wonderful! The nurse care managers are awesome, too. They have great food and really large portions.
5 StarsFull starFull starFull starFull starFull star
June 2018
Belair is very good. The staff is good and the place is clean. The nurses and everybody are nice. Communication is excellent.
4 StarsFull starFull starFull starFull starGray star
June 2018
My mom seems to be enjoying it so far. The rehab is going well and the food is not bad. Belair is really good. She has been to really bad rehab places in the past! Everything looks very good. Mom thinks the meals could be better. I think they are okay. They have kept me informed of things so far and they talk to her more than me. I would like to be kept more informed than I am.
5 StarsFull starFull starFull starFull starFull star
June 2018
So far it is very good. She said all of the therapists are very nice and it is clean and cheery. The atmosphere is very pleasant. I chose it because it is close to me. It is immaculate. Everyone is very friendly from the top to the bottom. My loved one has been pleased with the people and the therapy is tough. She is trying. I like the receptionist very much.
3 StarsFull starFull starFull starGray starGray star
June 2018
The place is very beautiful but they are under staffed and they cannot help as much as they would like to. The staff are nice and try hard. We like the aides.
5 StarsFull starFull starFull starFull starFull star
June 2018
So far, they are giving him what he needs and everyone is very helpful. He said he had a good time there. He is doing well and the food is fine and he chooses his meals. When you ask a question, sometimes you have to wait. The social worker helped with him moving to the first floor right away. The admissions director went over the paperwork and explained everything to me. So far they have given me what I have needed.
5 StarsFull starFull starFull starFull starFull star
June 2018
The experience has improved from before. The nurses help immediately when my loved one pushes the call button. It is very clean. She likes the food.
5 StarsFull starFull starFull starFull starFull star
June 2018
I would recommend Belair Care Center. My father has not had any complaints or concerns so far. We have a meeting to go everything more in detail tomorrow actually.
4 StarsFull starFull starFull starFull starGray star
June 2018
Belair is beautiful. The meals could be better. My only complaint is they did not let me know about my father's incident. I liked the nurse manager who came to help him the morning and assessed him.
4 StarsFull starFull starFull starFull starGray star
September 2018
I'd recommend Belair!
4 StarsFull starFull starFull starFull starGray star
August 2018
The nurses are wonderful and accommodating. From the front the desk to the aides, everyone is very pleasant. I am always greeted with a smile. His roommate is very loud and constantly complaining and asking for help. His first night, it took a long time to come when called. It is clean and smells clean.
5 StarsFull starFull starFull starFull starFull star
August 2018
They contact me regularly! They have been great and very helpful.
5 StarsFull starFull starFull starFull starFull star
August 2018
It is good. We are happy with the service and everyone is very professional. My loved one has been there three times.
5 StarsFull starFull starFull starFull starFull star
August 2018
It is homey and comfortable. The rehab is great. The nurses are working well! It is clean across the board! The social worker is very communicative.
3 StarsFull starFull starFull starGray starGray star
August 2018
The facility is spotless! Along with the nurses, the night shift has language barriers with the CNAs as well. During the night if he asks for help or for a snack it is not given. Also, I left money for him to have a haircut. This was supposed to take place on Sunday and he has yet to receive the haircut at this point. Menu planner with requests: Our family filled this out according to his needs and wants and the facility has yet to honor our requests. Different variations are actually delivered to him than what he ordered. Zero communication from the facility up until this point. We were supposed to have a meeting and it has not be scheduled let alone take place. I reached out to admissions to let the staff member know how crucial it was for the meeting to take place and I have not been contacted.
4 StarsFull starFull starFull starFull starGray star
August 2018
The nurses are very nice and accommodating and walk by with a smile. It is very clean and well maintained. I was not happy with a couple things initially. We arrived and did not see anyone for 3 hours. Someone should have come. I expected rehab to be more intensive and there is nothing in the afternoons. The meals could be better. I wish I knew what the plan for her was. My loved one does not know either. I want to talk to someone.
5 StarsFull starFull starFull starFull starFull star
August 2018
They were very attentive to her. The Director of Doctors came in and introduced himself. The nursing care is very good. She doesn't care for it but she's dealing with lots of things. One time I requested to speak to a nurse and never got a call.
4 StarsFull starFull starFull starFull starGray star
August 2018
The nurses and staff are good. The problem we have is that the AC does not work. No one has come to fix it yet and the heat is making her feel nauseous. But overall it's not terrible.
4 StarsFull starFull starFull starFull starGray star
August 2018
My loved one likes them. The rehab is excellent. The PA and administrators are on board and communicate a lot. The cleanliness is very good. My loved one is not liking the food.
5 StarsFull starFull starFull starFull starFull star
August 2018
The experience we have had at the facility has gone very well!
4 StarsFull starFull starFull starFull starGray star
August 2018
The service is nice and my loved one likes the food. The staff are very nice and they welcome at the door. The nurses are lovely. She says the meals are good usually. Although she did not know that she had to ask for her medication and that is not good.
4 StarsFull starFull starFull starFull starGray star
August 2018
I would definitely recommend Belair. My loved one didn't like the meals at first, but he started out on a special diet he really didn't like. He's liking them more now that he's off that. I think it will continue to get better. Communication could be better. I've really only spoken to his therapist. No one else has talked to me about anything specific.
3 StarsFull starFull starFull starGray starGray star
August 2018
The therapists work very hard and are very nice and professional. On the evenings and weekends the care is not up to par. On the week days the nursing care is much better than nights and weekends.
5 StarsFull starFull starFull starFull starFull star
August 2018
It's very nice there and the people are very helpful. It's very clean. For the most part I'm happy with the meals.
5 StarsFull starFull starFull starFull starFull star
August 2018
I'm very content. It's very clean, absolutely. He likes the food and very pleased with them.
4 StarsFull starFull starFull starFull starGray star
August 2018
Everything is very good. However I find that the nurses are not very attentive. The patients are left in the bathroom for longer periods of time then they need. When using the call light it takes a great deal of time to get help.
4 StarsFull starFull starFull starFull starGray star
August 2018
The patient and aide ratio is not good. The patient has to wait a while. The nurses are pleasant and helpful and there needed to be a correction for the water pill. I had to keep pursuing this change. This place is cleaner than others.
5 StarsFull starFull starFull starFull starFull star
August 2018
They are very accommodating. They offer things that make him comfortable. They cheer him up. They are lovely people. They are sweethearts and are very friendly. They tease each other. It's very clean. I did not see anything out of place. My brother is very friendly and complimentary. He has not said anything bad.
2 StarsFull starFull starGray starGray starGray star
August 2018
It appears that there is not enough staffing on floor, there's approx 14 rooms and 2 aides, bells ring, whistles blowing and they can't kept up. The attitude is that they hate their job. They need more training and relations skills.
3 StarsFull starFull starFull starGray starGray star
August 2018
She had personal property disappear, I'm concerned about that.
5 StarsFull starFull starFull starFull starFull star
August 2018
My loved one is happy there and she feels like she is being taken care of. The staff are very helpful. The nurses are good and tend to all of her needs. My loved one doesn't like the meals but goes to the Bistro and that food is good. The room is clean but the hallways smell.
2 StarsFull starFull starGray starGray starGray star
August 2018
The rehab is good. Admin and admissions folks are nice. The aides do not answer and the staff is not friendly.
1 StarFull starGray starGray starGray starGray star
August 2018
Everyone is good. The nursing supervisor is amazing. However my loved one is complaining the food is terrible. She rings for help in the bathroom, they do not come.
5 StarsFull starFull starFull starFull starFull star
August 2018
This is our second time here, and so far, we've been happy. We have no complaints. The front desk is friendly.
4 StarsFull starFull starFull starFull starGray star
August 2018
So far, everything has been handled good. My loved one cmplains about attention sometimes.
4 StarsFull starFull starFull starFull starGray star
August 2018
We have a meeting scheduled however up until this point there really hasn't been a reason for more communication than what has occurred.
5 StarsFull starFull starFull starFull starFull star
August 2018
It went well, they are all very nice. The nurses were perfect! The cleanliness was perfect!
5 StarsFull starFull starFull starFull starFull star
August 2018
They are very attentive, the place is beautifully kept, it's really nice.
5 StarsFull starFull starFull starFull starFull star
August 2018
She has just arrived this week and so far everything is going smoothly for us at the facility - at this point we do not have any concerns.
4 StarsFull starFull starFull starFull starGray star
August 2018
Overall the experience has been great.
3 StarsFull starFull starFull starGray starGray star
August 2018
The staff on the whole is very lovely but the communication with the medical people is not what she needs it to be. I had a discharge meeting yesterday that I did not like.
4 StarsFull starFull starFull starFull starGray star
August 2018
The people are very nice and I'm pleased. The nurses are good and attentive to her needs.
2 StarsFull starFull starGray starGray starGray star
August 2018
The staff have been great. However when she arrived Friday there was nothing but issues Saturday and Sunday. She was not admitted for three hours and was in the wrong bed. Also she complains about the meals.
5 StarsFull starFull starFull starFull starFull star
August 2018
It is very clean and they are friendly. They address all of our issues. I like the nurse practitioner. I like all of the staff.
4 StarsFull starFull starFull starFull starGray star
August 2018
I'd recommend Belair Care Center.
4 StarsFull starFull starFull starFull starGray star
August 2018
The staff are very nice. The nurses give a decent amount of attention and care. The meals are okay.
5 StarsFull starFull starFull starFull starFull star
August 2018
They took good care of us. I couldn't have asked for better. Everything was excellent and they have a good system going.
4 StarsFull starFull starFull starFull starGray star
August 2018
I like everything at the facility. They have good service and they are very understanding. It is clean there. Everything is for the patient. It is better at the second stay there for her.
5 StarsFull starFull starFull starFull starFull star
August 2018
It's excellent and very clean!
4 StarsFull starFull starFull starFull starGray star
August 2018
There are a few things. They are short staffed, you have to wait a half hour for the bathroom. They are nice, but if they could get more help it'd be better.
3 StarsFull starFull starFull starGray starGray star
August 2018
I would recommend this place just for the rehab. The food is terrible, a lot of nurses are there but are not attentive. They don't inform us of his care but if he had to do this again, we would be back there.
4 StarsFull starFull starFull starFull starGray star
August 2018
The rehab is fabulous. They are short staffed in terms of aides. The meds are late so pain sets in.
3 StarsFull starFull starFull starGray starGray star
August 2018
They seem very attentive and friendly. She asked for a cup of coffee and it took a whole hour for the coffee. It seems fine and going well.
4 StarsFull starFull starFull starFull starGray star
August 2018
I'd recommend Belair!
5 StarsFull starFull starFull starFull starFull star
August 2018
My loved one is getting good care. The staff is wonderful.
5 StarsFull starFull starFull starFull starFull star
August 2018
There are plenty of staff. The staff is very friendly. The nurses are nice and provide good care.
5 StarsFull starFull starFull starFull starFull star
August 2018
Everyone was kind and accommodating and organized. They are very attentive. The therapists were good and able to work with my loved one's pain. The staff care is very good and they are very friendly.
5 StarsFull starFull starFull starFull starFull star
August 2018
Belair is much better than other rehabs. It's very warm and welcoming, and my loved one is comfortable. I'm comfortable with her there. They have it together and they all know what's going on where, the right hand knows what the left hand is doing. The meals aren't bad but they're not great.
4 StarsFull starFull starFull starFull starGray star
August 2018
They have a holistic view on care. It's very clean. The rehab is good. I do not like the restriction on family watching though. The staff is friendly. They've given me adequate information. The food at another facility was much better.
4 StarsFull starFull starFull starFull starGray star
August 2018
It's very clean. The rehab is helpful but they are understaffed. It takes a long time to get them to take my loved one to bathroom. The staff are very friendly.
5 StarsFull starFull starFull starFull starFull star
August 2018
The place is clean and the people are really nice. They attend to his needs. The nursing care is very good.
4 StarsFull starFull starFull starFull starGray star
October 2018
My mom is pretty happy there with service she is getting. She is pleased with the therapist and she is getting a good work out. They take care of the bedding. She is pleased with the meals.
4 StarsFull starFull starFull starFull starGray star
October 2018
The care is good. Everything has gone well with the facility aside from the food. We have been bringing food because it is practically inedible. The pasta is served like soup. The quality is very poor. Communication has been lacking a bit too.
4 StarsFull starFull starFull starFull starGray star
October 2018
There was a lot of hallway music in the recreational room from 1:30 am to 3 am four nights in a row. The day time staff was great and the food was very good. The therapy was terrific. They are pretty thorough and did a nice job every day. The food was very good. Sometimes I did not get what I ordered. The communication was excellent. I like the liaison and the Admissions Director communicated very well.
4 StarsFull starFull starFull starFull starGray star
October 2018
The Belair is very nice. The staff are all very good with him. The room is fine and he likes it but the other patient has the air conditioner on all of the time. I spoke with the staff about it and they have not done anything about it. He just did the therapy for two hours and he enjoyed it. The toilet looked dirty and there was a dirty towel on the sink. Otherwise it is clean at the facility. Some of the food he orders he likes. Sometimes they give him the wrong food.
3 StarsFull starFull starFull starGray starGray star
October 2018
I'd like more communication from the nurses. I've had to reach out. This was especially difficult when I wasn't in the area.
4 StarsFull starFull starFull starFull starGray star
October 2018
Everything is going smoothly for her. When she was first there they were not so friendly and helpful and I am not sure this has changed. She is improving. It looks very clean. I did not see any litter or anything on the floor. My mom seems happy with the meals.
5 StarsFull starFull starFull starFull starFull star
October 2018
The administration is a good. She has good days and bad days. Rehab is good. They are nice. It is very clean. She is asking for certain foods and she is not getting it. They do not give her the food she requests. I am not getting much input.
5 StarsFull starFull starFull starFull starFull star
October 2018
They have been very helpful and polite from simple things like getting a blanket or blood test they are quick to get your answers. The nurses have been very nice to my loved one. It's very clean and very nice. He is on a restricted diet and it is a little flat as expected.
5 StarsFull starFull starFull starFull starFull star
October 2018
My loved one is being treated very well and he likes the activities. Rehab is very good and he is walking. He is progressing very fast. We like one of the staff members who is very nice. Everyone is very friendly. They explained everything to us in our meeting.
4 StarsFull starFull starFull starFull starGray star
October 2018
They are very attentive. The day shift is great but not so much at night. Some people are happy with their job and some are not happy. He is exercising and has a walker. They do have some that are not friendly but mostly they are friendly. The food is delicious but he is getting too much food. The admissions person communicates really well.
5 StarsFull starFull starFull starFull starFull star
October 2018
I'd recommend Belair. I do have to be proactive with communication.
4 StarsFull starFull starFull starFull starGray star
October 2018
My mom is doing quite well. The people are caring and very kind. It's very clean. I think the food could be much better than it is. I've had to send meals back twice they were not edible.
4 StarsFull starFull starFull starFull starGray star
October 2018
My loved one said it was clean and everything was very nice. The food was good. The nursing is excellent. Everybody is very good. It did not smell like a nursing home at all. It is very clean. She loved the meals. She liked being served.
4 StarsFull starFull starFull starFull starGray star
October 2018
Overall it is good here. The staff are top notch. The food could be a lot better. The care with the nurses and assistants needs to improve. They work hard even though I have to wait for my meds. All of the staff are friendly. They are always sweeping and mopping. They make the beds time and it smells nice and clean. The meals are on time but the meals are not good.
4 StarsFull starFull starFull starFull starGray star
October 2018
The social worker was very good. The food lacked flavor.
3 StarsFull starFull starFull starGray starGray star
October 2018
It is difficult to get information. I have not gotten a chance to see the doctor yet.
4 StarsFull starFull starFull starFull starGray star
October 2018
She seems to be taken care of. Everybody is very nice. The staff are great. The meals are okay. There is not too much communication.
5 StarsFull starFull starFull starFull starFull star
October 2018
This is the nicest facility. They have been very nice and very accommodating. So far so good and twice a day therapy. I like the admissions director and she gave me a tour before hand and I felt very comfortable with the facility. The Admissions Director communicated well and the nurses.
5 StarsFull starFull starFull starFull starFull star
October 2018
My mom is getting excellent medical care and got her meds on time. She is always clean and she is getting PT and OT on time. They are excellent. The nurses are outstanding. The staff are great and helped her to the restroom and helped in a timely fashion,. They remembered her name from a year ago and made her feel like a super star. It is very clean and does not smell. She liked meals. The staff communicates really well.
4 StarsFull starFull starFull starFull starGray star
October 2018
It's pretty good. Everyone is friendly. The only thing is, dad's dirty clothes stuck in a drawer and made the whole drawer stink and no one told us about laundry or anything.
5 StarsFull starFull starFull starFull starFull star
October 2018
I am very appreciative of the staff here at the facility so far!
4 StarsFull starFull starFull starFull starGray star
October 2018
It's very clean and cheerful. They are bending over backwards to make sure he is eating. He has been getting what he likes. They keep checking on him. Rehab has been excellent. The staff are very welcoming and sweet and go out of their way to help. They keep the facility immaculate, cheerful. The nurses are very good. They could use more people because of the number of people ringing for assistance. There have been issues with getting meals the way he needs to have them. The communication should be better between the kitchen.
5 StarsFull starFull starFull starFull starFull star
October 2018
They are very helpful. If you need stuff they are willing to find out and get it for you. My sister is progressing within the first two weeks and walk a bit. I had asked them to changed some stuff and they didn't, I found her on a toilet when I got there and took a long time for them to come in. They haven't spoke to us about progress or anything.
5 StarsFull starFull starFull starFull starFull star
October 2018
My mom is showing steady progress which shows me the program she is on is going well for her. They are very good with their communication. If I make any requests the staff is responsive and helpful. While I was here I asked for an update and they were very good about providing that information.
3 StarsFull starFull starFull starGray starGray star
October 2018
My mom is happy with the therapy. When she calls the nurses for help it takes forever for help. The staff are very friendly though. It does not smell. She talked to the dietitian and they give her food she cannot have. I spoke to the dietitian twice about her diet. I have to search for them for updates. They do not give her what she orders.
4 StarsFull starFull starFull starFull starGray star
October 2018
It's a very nice, clean atmosphere. PT is very good, daytime nurses are good, but the night shift is lacking in compassion and patience. She really likes the rehab! Some staff are not as attentive. The food needs to improve. It's overcooked, and there's not enough at breakfast. The social worker communicates well.
4 StarsFull starFull starFull starFull starGray star
October 2018
When my wife rings for the nurses it takes a long time for help. The food is good. Other than that everything is fine. She has PT twice a day. The nurses are very good. She says it is clean. They are taking care of her good.
5 StarsFull starFull starFull starFull starFull star
October 2018
My mom seems happy and she is doing the PT. They have her walking with assistance. She has been to other rehab places and this PT is really good. It seems more like they treat the patients with respect. They go out of their way to way to help my mom. The aide on today has been excellent. She takes care of dressing her and getting her meals. After she eats the tray is taken away in a timely manner and clean her room. They have some choices for the meals. They have a couple of substitutes.
3 StarsFull starFull starFull starGray starGray star
October 2018
So far, the therapists are really nice and friendly and accommodating. The Director of Admissions was phenomenal from day one. It's very clean. However, the nurses are really slow when getting to the room when they are called. The second day of stay, a nurse was upset because my grandmother did not get her meds before she went to therapy. The nurse told her she was in trouble for it. The handicapped button for the doors has been broken for 3 days and not fixed. My grandmother is limited on what she can eat. I've submitted request for food 3 times and never told her they did not have what she requested. There is no communication. The doctor did not take time when talking to her and was rushed.
4 StarsFull starFull starFull starFull starGray star
October 2018
There was confusion with the PT devices, they asked her to use it but it's not functioning and seems to be older and confusing. Everything else is good. They have the opportunity to eat at lounges. Lunch and dinner are her favorites. Whoever in charge of day to day should be going over devices for her, she'll now what she needs if they can call her.
4 StarsFull starFull starFull starFull starGray star
October 2018
My husband has been there a week and I would like him to try and use a walker. The place is beautiful and it is clean. He likes the food. The nurses seem to be good. Some are friendly and some are not friendly. They are insistent that he wears clean clothes and they bath him. It's very clean. The kitchen area is run down and they more chairs in the dining areas. He is happy with the meals and dining. I like the woman who showed me the facility. She was an excellent person to do that.
5 StarsFull starFull starFull starFull starFull star
October 2018
I'd recommend Belair!
1 StarFull starGray starGray starGray starGray star
October 2018
It is clean. My mom liked the therapy. However she is in the hospital now. The evening nurse said that my mom was fine and she was not fine. They did not contact me when she needed to go to the hospital. They did not notice the signs that she needed to go to the hospital and they did not call me. The nursing staff needs to improve on communication. She also said the meals could be better.
3 StarsFull starFull starFull starGray starGray star
October 2018
There was a medication she's been given that she shouldn't be and they did not check with the family. We have a meeting scheduled to discuss it with the doctor.
4 StarsFull starFull starFull starFull starGray star
September 2018
Our doctor recommended Belair Care Center and we have been impressed so far. The staff is far more attentive here than other facilities.
5 StarsFull starFull starFull starFull starFull star
September 2018
It's a very great facility. It's nice. It's very clean, bright and cheery. It looks brand new. The nurses are great and no complaints.
3 StarsFull starFull starFull starGray starGray star
September 2018
It's very clean. She asks for things and she does not get what she asks. The therapy does not really help. I have not talked with anyone.
4 StarsFull starFull starFull starFull starGray star
September 2018
I like the PT and OT, all of the therapy is great and they dive in. The staff is very nice at the facility. There are a lot of patients and sometimes my mom has to wait for help. My mom loves the meals. Sometimes there is a communication issue with when a staff person would be there. There was an issue with putting a sign above her bed about her not being able to eat or drink with a feeding tube.
2 StarsFull starFull starGray starGray starGray star
September 2018
I did not find the staff to be helpful. The facility could use a great deal of improvement in cleanliness. The dining room as well as the public areas in the building are not clean.
5 StarsFull starFull starFull starFull starFull star
September 2018
The staff is excellent. They are a team. It's very clean, the staff is very responsive and caring. The only problem is basing discharge on 50 steps and needs to be 100. They released her too early last time. Everything else is tops, they are great. They are dealing with elderly people well and it is spotless and never smells of urine. They are caring nurses and friendly. There's not enough good things I can say about the nurses. If I had a little more insight as to how she is progressing it would be good.
5 StarsFull starFull starFull starFull starFull star
September 2018
It's been a wonderful experience! 5 stars all around! The director of nursing is very good, the administrator, the aides, and the nurses, all have been really good. The front desk all very nice and good, they greet you and and are helpful and ask if I need anything. He says every meal is delicious! And he's a picky eater! Everyone - the rehab, director, nursing - everyone has been wonderful!
5 StarsFull starFull starFull starFull starFull star
September 2018
It's a well-run facility. The place is very attentive and it is extremely clean and they do everything they say they will. I'm very impressed with the rehab and they have brought her along fine. Any time we ask for something they do it immediately. They greet me and ask if they can do anything. The nursing care is excellent. They have someone popping in the room almost every 15 minutes. They keep the room immaculate. You walk in and it looks like a Marriot. Every time I talk to someone they know what is happening with her.
5 StarsFull starFull starFull starFull starFull star
September 2018
Everybody has been helpful to me and they explain things to me. The dining is very nice and everything is nice. I have no complaints. Though he does not like the food too well. He is getting good care. So far so good. The staff are very nice.
5 StarsFull starFull starFull starFull starFull star
September 2018
I'd recommend Belair to a loved one.
4 StarsFull starFull starFull starFull starGray star
September 2018
The place is impeccable. She likes them all, the nurses and therapists have been good. There's been a few things, maybe they are short-staffed. The aides are nice but they take too long. She's been ignored and left in bathroom banging on the door.
4 StarsFull starFull starFull starFull starGray star
September 2018
She is being cared for well. The PT is helping her and it is a slow process. It is a very clean facility. She is happy with the therapy. From the minute you walk in it is very clean. The visitors area is even very clean. She is not crazy about the food. The girls at the front desk are very helpful. I am not crazy about some of the procedures when moving her in and out of bed.
5 StarsFull starFull starFull starFull starFull star
September 2018
I'd recommend Belair to a friend!
4 StarsFull starFull starFull starFull starGray star
September 2018
My loved one seems to be happy with the rehab. The staff and nursing care is excellent. I'm not crazy about the food and I have to question service there, everyone gives me different information and it's not consistent. Communication among the staff can improve. No one got him for therapy. I had to go to the front desk or I'm pretty sure no one would've come to get him. I don't feel it's my responsibility to make sure that my father gets what he needs. When someone does come they are very helpful and good.
5 StarsFull starFull starFull starFull starFull star
September 2018
The place is great. The rehab is good. The people are great. Everything is good. No one answered my wife's roommate's call for a very long time and I tried to help her. My wife had terrible pain and no one gave her medication. I had to call them to get them to go take her meds. The staff are okay. There are nice people there and not so nice people. They clean. It's good. My wife gets her food without bread and they said call extension and waited for 15 minutes. The extension for the cooking is so busy.
4 StarsFull starFull starFull starFull starGray star
September 2018
The place is beautiful. I like the one lady doctor, she seemed very nice. He has had trouble getting help. I liked a nurse from yesterday. The meals are fine.
3 StarsFull starFull starFull starGray starGray star
September 2018
I talked to the administrator about quality of care there that is not correct. I can't go into the therapy room but it's glass so I would like to see how she's progressing and at least see it, they say we can't even look at her through the window. She's not given bath and then staff complained to family they had to do it on their own time and raddled off, patient said the bath didn't happen. The staff argued with the patient, raised her voice at the patient. She waited an hour and a half to go to the bathroom. If something goes to the floor, it stays on the floor. There are holes in walls, spackle used over the top of holes but still visible, stapled wallpapered back up on the wall where it was falling down. My loved one can't eat with one hand and they don't open the cover, cut it or assistant in feeding her and she can't do it by herself.
4 StarsFull starFull starFull starFull starGray star
September 2018
Everyone very, very nice, it's clean, and they're helpful. But, we don't see the doctors and the the staff is slow to respond to bell. Admissions is great. I don't know anyone, she's been there over a week and I don't even know who I would ask to speak to. The communication is the problem.
5 StarsFull starFull starFull starFull starFull star
September 2018
I'm happy with it. They seem like they are doing a good job in therapy. The PT staff communicate well. The nurses seem proficient. The staff are very pleasant and very friendly. It's very clean. She likes the food.
4 StarsFull starFull starFull starFull starGray star
September 2018
It's all been fine. It's immaculate. The nurses provide wonderful care but are understaffed. Also it's the worst, horrific food.
3 StarsFull starFull starFull starGray starGray star
September 2018
The therapists have been great. It is clean. The staff care depends on the day. You have to be present to be on top of things.They do not have enough staff and are not on top of things as should be. I tried last night for an hour and half to call to the nurses station. I was on hold for 10 minutes and could not find the aide so I did not have answers. I think the meals look fine. Especially when you can go to the cafe where you can get what you want.
4 StarsFull starFull starFull starFull starGray star
September 2018
It is neat and clean. He is being cared for but I have to follow up. The rehab is very good. Everyone has been helpful.
1 StarFull starGray starGray starGray starGray star
September 2018
My mother was sent to the hospital - I have not been happy with her experience at the facility. She waited too long putting on her call light for help as well as leaving her in the restroom too long when she was in there.
4 StarsFull starFull starFull starFull starGray star
September 2018
The floors could use improvement - maybe mopping more often. The facility seems to have worked out issues with meals after I addressed it and it seems to be going smoothly from here.
5 StarsFull starFull starFull starFull starFull star
September 2018
They are very attentive. My loved one is happy there. Rehab is good but I would like him to have a longer time in therapy. I like the PT person. He cleans his plate and no complaints about the food.
5 StarsFull starFull starFull starFull starFull star
September 2018
Every aspect, all the things they are supposed to provide, they do it professionally and on time. I walk with cane and the front desk comes to get me and greet me by name and wheelchair and it's useful for me and I'm glad I don't have to explain myself every time I come in there. They're all excellent! The social workers communicate well.
5 StarsFull starFull starFull starFull starFull star
September 2018
It's professional, clean, and very nice. It's our fourth time here. We've had good results the last time we were here and assume so this time. The nurses are very good. They come when called and make sure she is clean and dressed nice and they coax her to eat. The food looks delicious and they are very accommodating. If I go to the nurse they talk to me and get me information. They called me for a care plan meeting and have been very helpful.
5 StarsFull starFull starFull starFull starFull star
September 2018
The CNAs are nice, attentive, have nice personalities, and are respectful. The nurses are efficient and the call wait time is reasonable. They are nice to my loved one. The therapists work well with her. Her room is neat and kept up, with a clean bathroom. The meals are not that great. They are accommodating and they're okay.
5 StarsFull starFull starFull starFull starFull star
December 2018
I think they are very attentive and meet patients requirements. They come when they are called and seem very efficient. I am happy with it. They are very attentive. They care. Oh, they are wonderful. It's very clean. The whole entire facility is kept very well. Well every day they feed him carrots. He is a finicky eater when it comes to vegetables, but he eats them.
5 StarsFull starFull starFull starFull starFull star
December 2018
We like the place and we think she is getting really good care. They are keeping her very clean. They change her clothes all the time. She tells me herself that they are taking care of her! She was here 3 years ago, so we really happy when we got option to bring her here again. We asked when she the hospital if we could bring her here. The only bad thing is the food, it's so salty! Everyone who I have spoke to has been friendly and nice. It's extremely clean. There is not a question about that. One lady went out of her way to give sister vegetable soup. Just stop with the salt! My sister is not eating anything, and I was surprised nobody called to tell me that she wasn't eating. I wish that the doctor would call me to let know what to do about that.
4 StarsFull starFull starFull starFull starGray star
December 2018
They are pretty attentive and I know it is not a hospital. They are attentive with PT. The experience has been good so far. She has come a long way in a short period of time. It is pretty immaculate and everything is kept very very clean. I cannot really give an accurate grade on that because my mother is not eating much. Not to say it is bad. The nurses on the floor communicate better. I am having trouble communicating with the PT to get an accurate gauge with how far she has come. I have not seen her walk and they are saying she walks 100 feet.
5 StarsFull starFull starFull starFull starFull star
December 2018
It is excellent. Concern from most of the staff. She had a particular problem, and they all pitched in to help her. She seems to be doing well. She has one major problem to work on is getting out of bed, and they are helping her with that. The nursing is very good. Better than most and better than I expected. They are respective , concerned. The professional attitude is excellent. The cleanliness is perfect! Perfect! It's excellent. My wife's beauty experience is sub par. It may be for her kind of hair.
5 StarsFull starFull starFull starFull starFull star
December 2018
My loved one is happy. It's very clean.
5 StarsFull starFull starFull starFull starFull star
December 2018
This one is very warm and I love the wallpaper and the people are extremely nice They like what they are doing. So far I love it. I know the rehab is very good there. Everything is going well. I have only been there two days. The aide who took care of my mother was very friendly from Haiti. When I walked in I was surprised with everything being very clean. Table clothes on the tables made it feel very homey. So far my mom is enjoying the food. The folks in dining room they allow family members to sit with the residents. Very good. They are giving my sister updates in person.
5 StarsFull starFull starFull starFull starFull star
December 2018
Great and it is perfect. It is very clean and the nurses are very polite. She is getting great care there. She is getting great therapy there. The ones I talk to were great and understanding. My mom is difficult. My sister dealt with them and I only visited once. Very nice and clean. She did not really eat there and I am not sure about that. She is not used to their kind of food. She communicated well there and they communicated in her language.
5 StarsFull starFull starFull starFull starFull star
December 2018
We are satisfied with the care he got. He seemed to think it was good but he has a way to go yet. Everybody was very good. Excellent. Very good. He was very satisfied. He said the food was pretty good. They kept me informed.
4 StarsFull starFull starFull starFull starGray star
December 2018
I think he has had a good experience there. He had attentive people helping him. They were very patient and kind when he was not in his right mind. They are good with him and he is walking. It is a short amount of time and they have been good with him. He has sun downers and he was not appropriate and once they noticed that it was fine. All of the aides and nurses on the second floor were very good. They listened and talked with me. I brought bagels in for them. Very clean and spotless. He loved the food and I cannot complain. The social worker and case worker have been very helpful.
5 StarsFull starFull starFull starFull starFull star
November 2018
I would like to say this: excellent facility and I am comfortable leaving my father there. I would 100% - would recommend the facility to someone! They do a great job there! It's difficult for me to rate because nothing's perfect but this place is pretty close! The nurses really made me feel comfortable I do not feel as though I am qualified to assess nursing car however I was impressed with the nursing care my father was provided. The meals are okay. The eggs are a little cold in the morning A little more pro active communication would have been nice on their end. But I will say this - when I sought communication they were right on top of everything.
5 StarsFull starFull starFull starFull starFull star
November 2018
They served good meals, I tried them myself and thought they were pretty good! The doctor was especially good with us - he would come in and out and keep me updated along the way.
5 StarsFull starFull starFull starFull starFull star
November 2018
I think everyone is very helpful and it is a beautiful facility. She is happy there so I am happy. It is beautiful, like a hotel. Every time I walk any where it is very clean. If there was a 10 star rating I would give them a 10. The food is good too.
5 StarsFull starFull starFull starFull starFull star
November 2018
The people are very attentive, knowledgeable and responsive. The facility is in great shape. I do not know yet. We like the nurse practitioners. They are very attentive and caring. They are very skilled at their jobs. He is easy to please.
3 StarsFull starFull starFull starGray starGray star
November 2018
It's very clean. The staff don't look at you though. They never deliver the right meals she orders.
5 StarsFull starFull starFull starFull starFull star
November 2018
They treat their patients like gold! My mother in law was also at the facility and now my wife is here for short term. The staff are all are so great. We have been so lucky to have this place available to our family. They are nice people and trying their best with her - although she may not always be as easy going about doing the therapies. They have been excellent with communication! They are always giving feedback, answering questions and keeping me in the loop regarding my wife's care.
3 StarsFull starFull starFull starGray starGray star
November 2018
The aides are all SO nice! The food was terrible though - they have little tiny burger patties 2-3 times per week.
4 StarsFull starFull starFull starFull starGray star
November 2018
I thought it was a nice place. Everyone was nice. The rehab looked good and nice. We were to having meetings but she was not there long.
4 StarsFull starFull starFull starFull starGray star
November 2018
Our family was happy with the decor and cleanliness. Everyone was friendly and pleasant. It was very clean. She was happy with the meals and dining.
4 StarsFull starFull starFull starFull starGray star
November 2018
He is happy with everything. I do not think his rehab therapy is long enough. The nurses are very good. It's very clean. It is better than any place I have been to. There is no smell and it is immaculate. He said the meals are not bad but not home cooked. I have not had a meeting yet. He has a meeting set up with the social worker.
4 StarsFull starFull starFull starFull starGray star
November 2018
I have to be proactive, I have not received any communication with the facility up until this point.
5 StarsFull starFull starFull starFull starFull star
November 2018
She loves her nurse. It's excellent. It's very clean and very good. In general everywhere is clean. The meals are bland and she doesn't care for it. Its not home cooking. We having a meeting next week, but the last time she was there it was very good,.
5 StarsFull starFull starFull starFull starFull star
November 2018
It's excellent. I'm very pleased there.
3 StarsFull starFull starFull starGray starGray star
November 2018
The food is very bad and everyone complains about it. They ring for a nurse and take a long time. Lots of times hard to get a hold of. The nursing aides need to improve.
4 StarsFull starFull starFull starFull starGray star
November 2018
The nursing staff and aides were very, very, very, good. They were all so busy and attentive. She never had an issue with any of them. They weren't just going their jobs, unlike some of the other facilities. I thought everybody was fine. They are all good. It was clean, it was fine. The reason I did not give 5 stars is because their nutrition and food program is really bad.
3 StarsFull starFull starFull starGray starGray star
November 2018
Rehab seems to be fine. I have spoken to the nursing staff, and they let us know what is going on. She's clean, they change her regularly. The food is not terrific. Part of it is my mother is not willing to eat much. They're doing the best the can with her. I haven't had any trouble with anyone except on aid. The nurses are really good. Really nothing to complain about. It's just my mother had some issues, so the way the had to prepare her food wasn't appetizing. And the flavoring isn't great.
4 StarsFull starFull starFull starFull starGray star
November 2018
She is having good results and the people I have meant have all been excellent. From what hear from her, they are doing well and pushing her. She is having positive results. Everybody seems nice and professional. I meant with some administrators. They are very, very, very good. At the family care meeting with the social workers, they were very understanding. The orderlies are very, very, friendly and have a positive attitude. It could be a little cleaner as far as smells but it is understandable. The meals are pretty good. They reached out to me and we had a meeting. Communication has been fine.
5 StarsFull starFull starFull starFull starFull star
November 2018
I'd recommend Belair!
4 StarsFull starFull starFull starFull starGray star
November 2018
There are times when I have to remind the staff of certain things. If he needs help he has to call multiple times for help. The rooms are kept clean and the dining area is not cleaned right way. The meals are fine and you can order in advance. It was inconvenient ordering on paper and I would like to order online. I have to ask usually. The speech therapist was the only one who updated me. They should be more proactive with updates.
4 StarsFull starFull starFull starFull starGray star
November 2018
It was better today. I have been working on straightening things out. Overall the facility is very good but short staffed. The rehab was wonderful and we are trying to get her to do more. The staff were very receptive to what I asked and to help out. The cleanliness is very good. Everything is really clean.
4 StarsFull starFull starFull starFull starGray star
November 2018
It has only been a couple of days and so far so good. He thinks that is really good. They do come quick enough when he needs help. I met the admissions lady, who is very nice. Everything is very clean. The food is not great though. When I go to the nurses station I get updates. However when I called on the phone, no one answered my call.
4 StarsFull starFull starFull starFull starGray star
November 2018
Belair is very good. Her only issue was when they were not coming to get her for therapy.
5 StarsFull starFull starFull starFull starFull star
November 2018
Everyone seems to be very nice and very aware and conscious of all the patients there. There is a constant activity of aides, checking and cleaning. I have a very positive feeling about it. The staff is very nice and immediately responsive to any questions I had. It is very nice and front desk is very welcoming and answers questions. Even my very, very picky sister-in-law was impressed. He has been eating better than the hospital food.
5 StarsFull starFull starFull starFull starFull star
November 2018
It is awesome. The communication is very good.
5 StarsFull starFull starFull starFull starFull star
November 2018
It's very good , very nice and the service is nice and no problems. It very clean. The nursing care is very, very good. It is very good. Sometimes they are late on getting to you. You need them badly and it may take an hour for them to come. But that is normal. The meals are very good and he has been eating.
1 StarFull starGray starGray starGray starGray star
November 2018
Therapy is excellent and they have done wonders with my mother. They make her wait a long time when she asks for help they are not attentive to her needs at. She does not get the food she asks for they bring something totally different. No one has given me any feedback. In the meeting, there was a severe lack of communication.
3 StarsFull starFull starFull starGray starGray star
November 2018
Everybody is very friendly. It has a clean smell. Nothing is on the floor and everything is neat and in its place. There is a lot of miscommunication. We did not know what was going on. I did not get a call back immediately. The welcome packet did not have the information I needed. My mother likes being on a schedule and they did not let her know the schedules ahead of time for therapy. They came to get her for therapy and she was having a meal. I like it so far. They are pushing her and this is good. She sits in a chair most of the time unless she is in therapy. They are attentive to her medical needs. They are not too quick to help and there is a lack of communication. They should have called me in the beginning as to the care information. They do not tell her what is going on. They are fine when they are helping. There was confusion as to when she would be getting a shower and it was on the weekend. I have to be on top of it all. The food is horrible. I saw a couple of her meals and I did not know what the meal was.
4 StarsFull starFull starFull starFull starGray star
November 2018
The place is very nice and clean. It is very homey and clean looking. It does not look like a hospital. We are not sure my loved one is getting the proper diet. I have not spoken to people much but we have a meeting soon.
4 StarsFull starFull starFull starFull starGray star
November 2018
It is clean and bright. He likes the therapy and it is fine. They are attentive. It is very clean. The room is extremely clean and bright. They make the beds. They all communicate well. The food is not great and the service is okay. They do not bring what he wants. He has been in the same clothes for two days. They do not bring the right food that he asks for. There is no doctor on the premises and only a nurse practitioner. They do not have Q tips or cotton balls from what they have said.
5 StarsFull starFull starFull starFull starFull star
November 2018
Everything looked fine. They are very good.
5 StarsFull starFull starFull starFull starFull star
January 2019
They were very good. It's very clean. They are very nice and informative. He hated the food though.
5 StarsFull starFull starFull starFull starFull star
January 2019
The experience was absolutely wonderful. I have already recommended it! I wrote it all over my Facebook and everything. Not one bad thing I could say! We were there through the holidays and the facility gave us part of the section of the room and we were able to have our family gathering there. We brought all of our gifts, had food - it was so so nice to be able to do this together. Every single nurse and aide - were literally all amazing. He lived off chicken salad and egg salad while he was there. This was difficult for an Italian man!
4 StarsFull starFull starFull starFull starGray star
January 2019
The staff was nice. There is a nurse practitioner that comes around be sure to connect with the families and make sure the oxygen is correct.
3 StarsFull starFull starFull starGray starGray star
January 2019
It started out great. It's a very clean facility. The care is good but we had meeting with them and asked them to launder my uncle's clothes, and when we came back from vacation it was not done. Three bags of laundry were waiting for us when we got back - in one ear and out the other. They are friendly when they follow through! The nursing care is fine.
4 StarsFull starFull starFull starFull starGray star
January 2019
The are very attentive with him. They have been working with him to help him do the physical therapy. They're usually very nice to us. One of the nurse practitioners has been fantastic. He has really tried to listen to our request. It's very clean. Some of the furniture is a little older. They have something called the Bistro, the food there is generally very good. It varied day to day.
4 StarsFull starFull starFull starFull starGray star
January 2019
Overall it's a good experience. It's tough to communicate with anyone because I work, but when I am there and I get to talk to the doctors and they are very good about giving me information. I think they are short in staff - that's my problem. They try. She is not thrilled with the food. A different variety would help; they serve a lot of fish.
4 StarsFull starFull starFull starFull starGray star
January 2019
The nursing care is very good. Whoever I spoke to was really nice. The meals are pretty good.
4 StarsFull starFull starFull starFull starGray star
December 2018
Belair is a very good rehab.
4 StarsFull starFull starFull starFull starGray star
December 2018
I'd recommend Belair Care Center to a friend.
4 StarsFull starFull starFull starFull starGray star
December 2018
The people are sweet and nice and go out of their way to make her comfortable. The place is clean. The rehab has been good. The PA has been wonderful. The nurses have been wonderful too. I have been trying for two days to reach the social worker and she is not available since she is going on vacation.
3 StarsFull starFull starFull starGray starGray star
December 2018
She doesn't like the food. They are trying to help her. Last year when she was there they were friendlier, but this year they are all different. They are not that friendly. The whole place is clean! I look in different rooms and in the hallways--it's clean! She just doesn't like the food! I talked to the doctor a lot. She is friendly. We had a meeting today.
5 StarsFull starFull starFull starFull starFull star
December 2018
The people are very nice and try to fulfill all your needs. The staff are very friendly. The occupational and physical therapy are very good. It's very clean. She likes the Bistro part. The Admissions Director is excellent. Honestly, the CNAs take their time in getting like from the bathroom. I don't think they are as caring as the nurses.
3 StarsFull starFull starFull starGray starGray star
December 2018
She is happy with the therapy people and they have been more responsive. They seem very nice but they do not come enough. I have spoken with multiple people and it is frustrating. She always complains about the food all the time. I'm still looking for the social worker to call me.
3 StarsFull starFull starFull starGray starGray star
December 2018
He is making progress in therapy and he thinks it is wonderful. I found that the some of the staff seems to be less than enthusiastic about their jobs. The second floor needs work done to the area, and the kitchen area is shabby.
4 StarsFull starFull starFull starFull starGray star
December 2018
Belair is very good. I was recommended it by a nurse when we were looking for a rehab facility. The nurse said her mother was at this facility and she received good care. Even though it is a distance from where I live, I would rather go where the care is best! The nurses are very attentive.
5 StarsFull starFull starFull starFull starFull star
December 2018
They are great people. Everyone is nice and caring. The aides are very nice. The aides keep the people very clean, I have to say. One of the aides is very sweet with all of the people. It is very clean and they are always cleaning. The meals are very good and especially with his dietary restrictions.
5 StarsFull starFull starFull starFull starFull star
December 2018
They were very thorough about everything. The therapists helped her a lot. From what I saw, they were very concerned and caring. The staff were very good! I would ask the therapist questions, and we would talk a lot. They gave me a lot of information about how she was doing. They were helpful. I would go in there they would say "hello" and "how are you doing?" After being there a while, you get to know everybody! I definitely got to know them. They were always cleaning. The rooms and the bathrooms, everything seemed cleaned when I was there. The food looked great, you didn't always get what you ordered. She said it wasn't bad.
5 StarsFull starFull starFull starFull starFull star
December 2018
They were outstanding. The place is clean the staff wonderful and the care she received was outstanding.
4 StarsFull starFull starFull starFull starGray star
December 2018
They are nice and it is clean. The Admissions Director is nice. The lady at the front desk is very nice too. The floors are shiny and clean. The rooms are very clean and one carpet had a big stain. The food could be better. All of the patients complain about the food, may be because of their diets. I wish there was little more entertainment and they sit in their room.
5 StarsFull starFull starFull starFull starFull star
December 2018
My questions are being answered when I talk to the staff, they are very helpful. They come and get him every day and are nice. The bedrooms and bathrooms are really clean. I had to talk to them yesterday, and they were very helpful. The Director of Admissions was very helpful. Also, the director of nursing, she was very helpful. One time he got a hamburger and it looked like it had been sitting on the Barbecue too long.
4 StarsFull starFull starFull starFull starGray star
December 2018
It is awesome, the physical therapy. She thinks it is great and loves the therapist. She needs the physical therapy fist not the occupational therapy. She needs to walk and learn how to walk. She keeps complaining and not one is listening. A few are wonderful and a few of the aides are snappy but they must have hands full. It's a very pretty place and it is clean and no smell at all. The food is so so, but likes the grilled cheese.
5 StarsFull starFull starFull starFull starFull star
December 2018
First of all, the place is immaculate. They have taken good care of my wife. Also, a plus was it was very well coordinated between Belair and the assisted living home she is a resident of. She did very well there in therapy. She had it twice a day. The nurses were attentive and pleasant. The staff were very nice and very helpful. It's very clean! The floor were immaculate, every time I looked down the hall. She was not thrilled with the food though. It was kind of bland and the same thing.
5 StarsFull starFull starFull starFull starFull star
December 2018
My loved one requested to go back to this facility after she had her surgery. She was here before and we really liked it. The place is excellent. She loves the meals!
5 StarsFull starFull starFull starFull starFull star
December 2018
My husband has had a great experience. They are really taking good care of him. The care and Physical Therapy are fantastic. We rested easy once he got in there from the hospital. It's excellent. The Social Worker was very helpful and so was Admissions. The nurses were all very helpful. Everybody is great. They are friendly and nice. They helped me out, and answered all my questions. Their communication is phenomenal! They call us and talk to us and they keep us updated. It's a beautiful place and very clean!
5 StarsFull starFull starFull starFull starFull star
December 2018
My mother is in love with the place. The attitude of the people and the cleanliness of the rooms is fantastic. My mother likes the way they treat her. This place is spotless. You can almost eat off the floors!
4 StarsFull starFull starFull starFull starGray star
December 2018
I'd recommend Belair!
5 StarsFull starFull starFull starFull starFull star
December 2018
My loved one is loving the rehab. The nurses are incredible, but there are times there is no one around.