Ozanam Hall of Queens Nursing Home

4241 201st St
Bayside, NY 11361
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About Ozanam Hall of Queens Nursing Home

Philosophy

Since 1971, Ozanam Hall has been the compassionate provider of Short-term Rehabilitation and Long-term Geriatric care in Queens, New York and the surrounding community. Driven by our mission to bring dignity and high quality of life for seniors, our staff is guided by the core values of hospitality, compassion, sanctity of life, and shared commitment to quality of care.

Description

Administered by the Carmelite Sisters of the Aged and Infirm, Ozanam Hall Nursing Home of Queens specializes in short-term rehabilitation for eligible patients 62 and older as well as geriatric long-term care for eligible residents 65 and older. We are proudly a not-for-profit, CMS 5-star rated facility serving the community of Bayside, Queens. Our commitment to the Carmelite Mission is reflected in the compassionate care we provide. We welcome residents and guests of all faiths and backgrounds.

At Ozanam Hall, you or your loved one will receive expert care in a loving "home away from home." Our full suite of medical and rehabilitation services includes:

  • 24/7 Skilled Nursing Care
  • Short-Term Rehabilitation 
  • Physical, Speech, and Occupational Therapy
  • Pain Management (Drips, Electrolite Imbalance)
  • IV Therapy
  • Orthopedic Care
  • Neurological Rehabilitation (CVA/Stroke)
  • Ileostomy/Colostomy Care
  • Out-Patient Dialysis
  • Wound Management (PICO/Wound vac)
  • Fine Dining Services
  • Creative Activities
  • Beauty Parlor
  • Religious Services for All Faith
  • In-House Medical Clinic and Services (Dental, Podiatry, Ortho)

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Resident parking available
Activities onsite
Activities offsite
Devotional services onsite
Devotional services offsite
Outdoor common areas
Indoor common areas
Meals provided
Kosher
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Veteran Affairs contract
Male
Female
Private Pay

Staffing

Languages spoken: English, Spanish

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 5/5
Quality Rating: 5/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 4/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 0
Facility Related Incidents 1
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Bayside0 miles2
Little NEck2 miles1
Whitestone3 miles2
Flushing3 miles13
Queens Village3 miles2
Hollis3 miles2



Reviews

Highest Newest Oldest Lowest
4 StarsFull starFull starFull starFull starGray star
December 2018
They are communication orientated, and much better than any other places she has been before. They are nicer. They are all very friendly. It's very clean. From past experience, my mom is eating the food here better than the prior place. My mom really likes home cooking. She's not wild about it, but it's better than other places. It's fine. I have gotten more phone calls about her than other places we have been.
5 StarsFull starFull starFull starFull starFull star
December 2018
It is very clean and the people are very attentive. I know the PT was very good. There were some social workers who came in and were very good. They checked on her periodically and this was great. She felt like there was nothing to do with the down time for the two weeks she was there. My mom is a volunteer there and she knows there is more activities for a long term patients.
4 StarsFull starFull starFull starFull starGray star
November 2018
They are really nice at Ozanam. It is very homey and comfortable feeling there. Everyone that has been there says it is very good. Some staff are very very good. They are pretty friendly. They are pretty good and everybody says the food is good. Their communication is pretty good when they answer the phone.
5 StarsFull starFull starFull starFull starFull star
November 2018
They are really good and take her to rehab twice a day. They are always great. They are very over the top there and conscientious. . I was totally surprised that they give her all the spectrum of what she needs, and a very good choice of meals! They do a great job on communication.
4 StarsFull starFull starFull starFull starGray star
November 2018
The people that I met were very good, nice, and informative. Anytime I call the Hall for anything, I got good answers. She went to one floor from another floor as she always tried to escape. I felt that they could have stricter on her. I thought the nurses were very careful. There was a smell on the floor, but it dissipated.
4 StarsFull starFull starFull starFull starGray star
November 2018
I'd recommend Ozanam Hall!
5 StarsFull starFull starFull starFull starFull star
November 2018
Everything is nice. When I am there it is very nice and they have lots of patients, God bless them. The staff are very friendly. I think it is pretty clean. They call for anything and have great communication.
4 StarsFull starFull starFull starFull starGray star
October 2018
So far so good. The staff care and nursing care is very good.
5 StarsFull starFull starFull starFull starFull star
October 2018
I'd recommend Ozanam Hall. We have a meeting with the social worker.
5 StarsFull starFull starFull starFull starFull star
October 2018
The therapists are the best. She is treated very well. They are always cleaning when I am there. The nuns give communion.
3 StarsFull starFull starFull starGray starGray star
October 2018
The rehab is excellent. My loved one is improving. The nursing care is excellent too. It's clean. Communication from the rehab is very good.
4 StarsFull starFull starFull starFull starGray star
October 2018
My loved one is happy with a lot, her care has been very good. They have reached out, shes happy, that's the bottom line. They've been working on the meals, she's not the happiest with the food.
5 StarsFull starFull starFull starFull starFull star
October 2018
They are extremely wonderful and they are helpful. We are very happy and content and the nurses are very good with helping people integrating into the environment immediately. I would go there myself. It is very clean and no smells. The food seems very nice and well rounded and she gained weight. The social worker was amazing. However, there was a lack of communication between a social worker and the administrator. One said discharging and the other accepted to long term so I was anxious but did find out it was long term.
5 StarsFull starFull starFull starFull starFull star
October 2018
The staff are very helpful with anything we needed. There was one lady who was very, very good with my mother and helped her a lot. They could do more with the cleanliness though. The garbage would accumulate. My mother enjoyed most of the meals. Used to a cultural food but for the most part it was good. Their communication was good.
4 StarsFull starFull starFull starFull starGray star
October 2018
They are very good and all of the aides are very kind and very attentive to my mother in law. We are there every day. They have good reputation. She is progressing. Many staff members have been wonderful. They are very attentive to us and my mother in law. They are all very good. The cleanliness is excellent. The place is spotless. She gets served her meals and she seems to enjoy the meals and is eating well. The meals seem to be good. The woman in charge of the PT is great. They tell us how she is doing is in the all of the PT, OT and ST.
5 StarsFull starFull starFull starFull starFull star
October 2018
Ozanam Hall is very good. The staff answer questions and tell me who to ask. The nurses have been very good to my loved one. It's very clean. The room is clean and she is clean they are always changing her.
2 StarsFull starFull starGray starGray starGray star
October 2018
The rehab and cleanliness was good. But I was not happy with the experience. Some nurses were wonderful, some were not. I think they cut the staff, they're overworked. The facility has called about silly things but not serious things.
3 StarsFull starFull starFull starGray starGray star
October 2018
The place is very clean and nice but professionalism of the care leaves a lot to be desired. The doctors are not present often. We've been awaiting the orthopedist for over a month. The staff attention is not consistent. The manager is okay but some don't give proper care. Everyone is friendly except for the Sisters. I think what they ordered is what they should get. She's getting other things than what she requested. Some are fine some are not, it varies. Some don't communicate within the rehab. The hospital didn't communicate well but she had a cast and it seemed ignored and they didn't follow up about it.
5 StarsFull starFull starFull starFull starFull star
October 2018
I appreciate the care and attention to detail and the compassion they are showing my dad. He keeps his dignity. I know he is in good care so I can sleep well at night. He is now able to walk a little bit and making progress. He is talking and doing so much better. The nurses are phenomenal and the attendants are totally over worked. Sometimes they are understaffed and irritable. You don't smell like you are in a nursing home.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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