Venetian Care & Rehabilitation Center

275 John T. O'leary Blvd
South Amboy, NJ 08879
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About Venetian Care & Rehabilitation Center

Philosophy

Unlike any other nursing home in New Jersey, Venetian Care & Rehabilitation Center offers a unique and person-centered approach to care in a quaint, home-like setting. Whether you are recovering post-illness or injury, our goal is to get you back on your feet and ready for your regular routine as soon as possible. As a Windsor Healthcare Community, we strive to be at the forefront of innovation for person-directed rehabilitation and long-term care. We combine traditional methods with progressive research to provide you with the highest level of care, tailored to your individual goals.

Description

Located on the South Amboy waterfront, Venetian Care and Rehabilitation is a beautiful new Windsor Healthcare Community for all your medical and rehabilitative needs.

Our highly experienced staff provides rehabilitation by the renowned Kessler.Core up to seven days per week in our fully equipped rehabilitation gym and our award-winning Rehab Park.

Our facility is divided into distinct neighborhoods with charming “households” that foster especially personalized care, and daily living reminiscent of home. Long-term and short-term residents’ rooms are designed with comfort and privacy in mind, and include complimentary WiFi, premium satellite TV, and individually controllable thermostats. Here at Venetian, patients and loved ones are encouraged to be where they want to be, whether they wish to relax in quiet private spaces, or bright communal areas such as our dining rooms, family rooms, recreational areas, outdoor gardens, libraries, and bistro.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Activities onsite
Activities offsite
Outdoor common areas
Indoor common areas
Meals provided
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Age: No age restrictions
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 2/5
Quality Rating: 5/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 1/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 1
Facility Related Incidents 2
Number of Fines 1
Total Fine Amount $239,547
Total Number of Penalties 1

Nearby Cities

City Distance Number of Facilities
South Amboy1 miles2
Perth Amboy2 miles2
Woodbridge4 miles1
Matawan5 miles2
Edison6 miles6
Old Bridge6 miles4



Reviews

Highest Newest Oldest Lowest
3 StarsFull starFull starFull starGray starGray star
March 2018
The nurses are good. They only shower her once per week. I am not fan of that one. My mom fell twice there, but she is healing and I think everything is okay now. She does like the food. I tasted the food myself. It is not that good. The only thing they are concerned about is the money. They want to keep her there. The admissions staff was very nasty to me on the phone.
5 StarsFull starFull starFull starFull starFull star
March 2018
The nurses are taking great care of him. There's a lot of things for him to do, like therapy. The nursing clerk is really great. The social worker is really, really good. The aides are all great. The cleanliness is great. My father is very happy with the meals. They call me for everything. I have already recommended Venetian to a lot of people.
5 StarsFull starFull starFull starFull starFull star
March 2018
My loved one is getting good care. Everything's been great and the staff has been very good and helpful. Everything's clean. The food is very good. My loved one is happy with the meals. The staff are good at keeping me informed. They answer any questions that I have.
5 StarsFull starFull starFull starFull starFull star
March 2018
My loved one was also there last year, and the way he speaks of it, it's excellent. He loves it there! He spoke to a woman checking her father into the facility today, and she was crying about her father going to the facility. My loved one was able to calm her down by telling her how wonderful his experience was because he had such a great time! He used to be a chef, so he's a fussy eater. He was there a year ago, and they were fantastic at checking up on him.
1 StarFull starGray starGray starGray starGray star
March 2018
They are one of the worst care providers I have ever seen, and my husband likes it because they do not have him do what he needs. I would never go there. This is the third time my husband has been there, and he comes out physically worse than when he goes in. He never comes home stronger or healthier. He is not doing the exercising. My husband is refusing to do rehab. I do not know if the nurses are afraid to say anything. It is not the nurses making decisions, but the social workers and doctors. They take the max out of Medicare, and send my husband home. When I call on the phone, the staff are friendly. When I walk in the front door, I do not smell any urine and the front desk looks neat, and the lobby area looks neat. My husband says the food is good. When I call, the staff are kind and answer my questions. They help with the wheelchair at the front desk.
5 StarsFull starFull starFull starFull starFull star
March 2018
I'm very pleased with my sister's care. I think the quality of care and compassion that the caretakers have there is good. They not only take care of her illness, but her whole person. My sister is doing marvelously well in therapy. When visiting, everyone is very welcoming and helpful. I've had friends who have visited, and they commented it was very clean and had no odors. My sister hasn't complained about the food. When she couldn't eat too well, they accommodated to her. Whenever I go there, they let me know when things are happening and her progress. I have already recommended Venetian to a friend.
3 StarsFull starFull starFull starGray starGray star
March 2018
It's been okay. The only thing I am not satisfied with is that my loved one was not checked in on the first day, and I have to go back and do all of the documents, as they did not do them. They did not have any of her documents on file. My loved one is very happy going to the gym. I have no complaints about anything else. It seems clean.
5 StarsFull starFull starFull starFull starFull star
March 2018
Everything's good. Everything is clean. The staff is friendly. They do well at keeping me informed. They give me an update whenever I go.
3 StarsFull starFull starFull starGray starGray star
March 2018
I have recommended this facility to a friend. The day nurses are fine. My husband likes that the therapists are very concerned about his breathing. The staff are all very friendly. The night nurses are a little lazy though. Aides are sleeping in the corner of the cafeteria with the lights out. They don't like it when my husband is out there at night, because then they have to leave the lights on. It's very clean. It's a beautiful facility. The taste of the food is not consistent. Sometimes it's good, and sometimes it's bad. If they could bring in different food sometimes, it would be good. It would be good if everybody was on the same page. Some of the staff know the patients, and some of them don't. They're not very informed about all their patients, so they're not giving you a clear overall picture.
5 StarsFull starFull starFull starFull starFull star
March 2018
It is very good. We like Venetian a lot. My loved one is much better. We're happy with the staff. It's clean because it's new. The meals are good.
4 StarsFull starFull starFull starFull starGray star
March 2018
I am very pleased with it, and this is the second time here. They are clean. They are very good at communicating with me. I'd say they need to add more flavor to the food, and it is too bland.
5 StarsFull starFull starFull starFull starFull star
March 2018
This is our fourth time here. We always choose Venetian, between the physical therapy, the nurses, and the staff. The food services, the housekeeping: everyone is wonderful. We're very happy here. I'm always going out to visit someone and ask questions. The staff come in and visit. I always recommend Venetian to a friend.
1 StarFull starGray starGray starGray starGray star
March 2018
I am not a fan of the place. They are not too bad at keeping me informed when I am there, but no one is answering the phone.There are some nurses and techs who care, and some nurses who do not seem to care to be there. The first two days were awful, and then they moved her to a different room. The nurses in the other room were better. The lack of care and compassion is a shame. The cleanliness is awful. There was stuff on the floor. My mom is not eating the meals. I am bringing her food.
3 StarsFull starFull starFull starGray starGray star
March 2018
This is an improvement from other facilities. I'm satisfied with the help he's getting. The nurses and aides are excellent. The only thing my loved one complains about is that he wants something more to eat. He's not satisfied with the food. For someone who's as ill as he is, it's sufficient. He complained that he'd like some meat. Other than that, he's kept very clean and they're attentive. The staff are always available to answer questions for me, but I don't know the questions until a problem comes up.
3 StarsFull starFull starFull starGray starGray star
March 2018
The therapists do really well with her. They get her walking. She's moving better every day. They're doing a wonderful job in therapy. There's maybe two nurses who are very attentive and caring. Another is nice, but wouldn't come to take care of my mom one time because she said she was on break. The meals are good. My mom likes them all very much. If I'm there, they keep me well-informed. If I'm not, they don't tell me anything. Some of the nurses and staff, when my mom calls, won't come for a while. They take their sweet time getting to her. They told me I wasn't allowed to help her get to and from the bathroom, but they weren't coming, so I did it. She'll call for medication, and they leave her sitting for 20 minutes.
4 StarsFull starFull starFull starFull starGray star
March 2018
The nurses have been very good. We have not seen too much of the therapy. They are giving her therapy in the bed. My aunt recommended this facility. It is very clean with no smells. The staff is very accommodating with questions I have.
2 StarsFull starFull starGray starGray starGray star
March 2018
I would recommend the facility, but they need to pay more attention to my dad because of his disease, and he may just stare around meal times. I would like them to pay more attention to notifying me about my husband. I like reminders. If we are not around, they should call us on a regular basis.
5 StarsFull starFull starFull starFull starFull star
March 2018
They are all helpful and nice. I have not worked with the therapists that much, but they seem nice, too. The place is very clean. The meals are not my idea of the best meals, but everyone has their own preferences. My loved one went to the hospital and came back. They kept me informed on everything. The doctor is keeping me up to date.
4 StarsFull starFull starFull starFull starGray star
March 2018
Overall I would recommend Venetian! They could do a better job at keeping me informed though. The nursing staff should come in everyday and speak to me about progress or some kind of information, but they don't. The bathrooms are not as clean as they should be. I don't know how often they clean them, but I had a bad experience.
5 StarsFull starFull starFull starFull starFull star
March 2018
I love the social worker. She is wonderful. They need more staff on the weekend. My loved one does not like the pureeing of the food.
3 StarsFull starFull starFull starGray starGray star
March 2018
The only thing that's been a bit concerning is that my loved one's physical therapists haven't gotten him out of bed as frequently as he needs to get out of there. He's not being pushed as much as he needs to be. Other than that, they do a really good job. The staff is friendly and everything else goes smoothly. He seems to be pretty happy with the food. I would recommend Venetian depending on someone's situation.
5 StarsFull starFull starFull starFull starFull star
March 2018
The experience is very good. The place is very clean. The staff is very helpful, especially my wife's aide. They are very friendly. The food is also very good. They really don't keep me that informed though.
5 StarsFull starFull starFull starFull starFull star
March 2018
They were very attentive. The care was good. The staff was very responsive to the family. Communication was perfect. One of the nurses was particularly excellent. It was very clean.
5 StarsFull starFull starFull starFull starFull star
March 2018
I think the service was really good in terms of the attentiveness. The physical therapy is excellent. All across the board, everything was excellent. They're also very accommodating. If the patient isn't ready for therapy, they'll come back. My mom is a very particular person, and she had no complaints. When they created her discharge plan, they were very concerned for her, and made sure they had a plan in case she would have to go home by herself. It was very thoughtful. My mom's nurse was very good. She liked her therapist. The social worker was very good too. The facility was very clean. My mom really liked the food. They were very good at keeping me informed.
4 StarsFull starFull starFull starFull starGray star
March 2018
The facility is beautiful and it looks like a hotel. It is awesome and clean from my experience. It is phenomenal and immaculate. I am happy we got her in this place long term. It is perfect. They are great with communication. They will inform me of anything I ask and they always answer me promptly. My mother is very pleased with the rehab. Her problem is that she needs to adjust to the therapy. My mother can do things for herself but prefers to have help. The nurses I have seen are fine, and there are many of them! From what I have seen the staff is fine. The downside is the food. My mother says she is bored with it and it's the same everyday. She asks me to bring food to her. Everyone has different tastes.
3 StarsFull starFull starFull starGray starGray star
March 2018
The therapy is very good. I was not that fond of the nurse my mother had. When my mother was ill, and the nurse didn't pay attention and told her the doctor was on vacation. My friends and I went up there and took her to the hospital. The nurse is doing better after I complained. The aides are good now that my mother is back from the hospital. When she was on the second floor, they were more friendly, and now that she is on the third floor, they are attending to her, but not as good on the second floor. My mother eats very little but she likes the soups.
5 StarsFull starFull starFull starFull starFull star
February 2018
This place is very good, excellent! They're all great there! It's the best place! There is no comparison to other places. The only problem is that they are a little understaffed on weekends. My husband's nurse is very good. The staff are excellent at treating him with dignity. The cleanliness is good. If there's a serious problem with my husband, I get a call. When I go there, they always update me.
4 StarsFull starFull starFull starFull starGray star
February 2018
The staff seems to be very, very friendly. The facility is very clean. The few times in a week I have called, the front desk picks up after many rings, and then I am transferred to an operator. I realize they are very busy, but this happens every time I call.
2 StarsFull starFull starGray starGray starGray star
February 2018
When my dad had a serious health problem, they waited way too long to take him to the hospital. The doctor visited the facility every week, and they could not do anything until the doctor told them to. I wish they would cater more to his issues and not treat everyone the same. The social worker should have tried harder to contact the doctor. The nursing staff should have been on top of the situation and let the doctor know my dad's condition was getting worse by the day. It got way too bad at the facility, but no one let me know.
2 StarsFull starFull starGray starGray starGray star
February 2018
It all started with the first time we got to this place, which looks brand new. The building is new and looks clean. We came inside and the sense of care you should get on the first impression was not there. One of the nurses is genuinely concerned and keeps up with me personally, but we're not getting any updates from the facility. We get no sense of care from the other nurses, who didn't even look interested enough to introduce themselves. It just felt like they couldn't be bothered with any of the patients there. You have to maintain the patients' dignity when you are taking care of them at a facility like this, and they didn't seem to care about that.
5 StarsFull starFull starFull starFull starFull star
February 2018
This place is wonderful. We have had nothing but a good experience so far.
3 StarsFull starFull starFull starGray starGray star
February 2018
My sister is very ill. When she did not have the medicine prescribed by the doctor, the staff helped her. They took her to the ER when she needed it.
5 StarsFull starFull starFull starFull starFull star
February 2018
I'd recommend Venetian!
5 StarsFull starFull starFull starFull starFull star
February 2018
When my stepdad first arrived, the nurses were great and checked him over. The social workers that I have worked with go over above and beyond! I am 100 percent satisfied with how they keep me informed.
4 StarsFull starFull starFull starFull starGray star
February 2018
The facility is very clean. The food looks good. They are doing really well, but couple of days ago in the dining room, my mother wanted to go back to her room and everybody was ignoring her.
4 StarsFull starFull starFull starFull starGray star
February 2018
Everyone is nice. It is a clean facility. The staff are not always available right away when called. They come sometimes, but could use a little work. Some of the staff are excellent, and some of them could use some improvement. The food is good some days. They have a variety of meals. They reach out to us with information.
4 StarsFull starFull starFull starFull starGray star
February 2018
I like the aide, and she always takes care of my mother.
5 StarsFull starFull starFull starFull starFull star
February 2018
All around the facility is incredible. The staff is great. I have not had any problems with anyone there. They have been great. They go that extra yard. The food is excellent. They have a great chef - I eat there myself! You can pay 5 bucks and join your family member for lunch or dinner. You let them know, you pay your 5 bucks and they feed you good. If they have problems or they have concerns or they need to update me on anything, they're in touch.
4 StarsFull starFull starFull starFull starGray star
February 2018
The therapy is excellent. The lady that changes the beds is excellent too! Everything is fine, except that they didn't have one of the right medicines for my wife.
3 StarsFull starFull starFull starGray starGray star
February 2018
They pushed my wife's rehab too hard. There are some good nurses and some bad ones. I had to bring the meds I wanted for my wife. The staff is shorthanded. There is not even one aide for each floor. They serve nursing home food, which is what you would expect. Some is good and some is not. They only serve enough to feed a bird, so I brought my wife more food. If I ask the staff something, some give me information, and others do not.
4 StarsFull starFull starFull starFull starGray star
February 2018
My husband has been here several times, and it is good enough to take him back again. We really appreciate the rehab part of this facility. It is good. They are very caring there. Some aides are very good. Some are ill-informed about patients' conditions. They really need to educate their aides a little more about patients' medical conditions.
3 StarsFull starFull starFull starGray starGray star
February 2018
The nursing care and cleanliness are very good. The food is absolutely terrible though. The variety is poor. It is not well-cooked or presented, nor hygienically presented. I'm really concerned by issues with the food: how it is prepared, variety, and the health concerns. We have yet to have a meeting with the staff, so I find out what I do when I walk up to the front desk to ask. I would hope that after two or three weeks, some kind of meeting would happen.
3 StarsFull starFull starFull starGray starGray star
February 2018
My wife said that the rehab therapy is good and that she is happy with it. I like the food. I can see that my wife is happy, but the staff needs to be more attentive when someone calls for them. My wife asked for an ice pack for the pain in her knee, and she did not get it. This has happened twice. They should answer right away.
4 StarsFull starFull starFull starFull starGray star
February 2018
I am very satisfied with a lot of the facility. The physical and occupational therapy seem very good. The nurses are good. The staff is very sweet. I don't have any complaints about them. There is a lot of food for the patients, and it always meets my loved one's needs. Safety is concerning at times, as my mom had a fall and I'm not happy about that, but everything else is good.
2 StarsFull starFull starGray starGray starGray star
February 2018
Our experience last week was great. I would have recommended it to everyone. This week, not so much. We are in the process of getting my mom out of there. The rehab service was not at all what I thought it would be. They haven't given my mom her important medication. My mom has two aides who don't work every day, but are unbelievably good. Other than that, I don't know if she has any other aides because when these two are not there, nothing happens.They don't wash her or anything. The staff don't come into my mom's room to fill her water cup. Nobody calls me with information.
5 StarsFull starFull starFull starFull starFull star
February 2018
I'd recommmend Venetian!
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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