SOMERSET WOODS REHABILITATION & NURSING CENTER

780 Old NEw Brunswick Road
Somerset, NJ 8873
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About Somerset Woods Rehabilitation and Nursing Center

Philosophy

At Somerset Woods our residents are provided with the utmost in comfort, care, and recovery. Our warm and dedicated staff collaborates to improve the quality of life of our residents. Our innovative use of modern technologies allows us to offer exceptional care. With dedicated units for each type of care, we are able to make sure our residents are receiving exactly what they need. Whether recovering after an injury, an illness, or a surgery, you will be well cared for at Somerset Woods.

Description

We offer a full suite of physical, occupational, and speech therapies, as well as respiratory therapy, wound care, pain management, and other skilled nursing care. Our nurses are on-site and serving our residents 24 hours a day. In addition to helping keep the body active and working to regain function, we are committed to providing opportunities for our residents to keep their minds active, as well. We offer a wide variety of stimulating and engaging activities, clubs, and events designed to serve residents at all different levels of physical and cognitive abilities. Each resident's diet is likewise personalized and optimized according to their particular needs and preferences, and our gourmet chef prepares delicious, nutritious meals served every day in our restaurant-style dining room.

At Somerset Woods, we believe that providing a place to socialize, relax, and rejuvenate is essential to a good rehabilitative experience. That is why we have included a beautiful outdoor garden area where our residents can walk, read, socialize, or simply take in the view. We also offer barber and beautician services, a commissary, and phones, to help residents feel both independent and at home during their stay with us. We also offer religious services from a variety of denominations to give residents access to whatever spiritual care and engagement they desire.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Patients accepted

Medicaid
Medicare
Age: No age restrictions
Commercial insurance
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 4/5
Quality Rating: 3/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 3/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 0
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Littleton4 miles5
Englewood4 miles3
Lakewood4 miles13
Centennial7 miles2
Morrison7 miles1
Highlands Ranch8 miles2



Reviews

Highest Newest Oldest Lowest
3 StarsFull starFull starFull starGray starGray star
May 2018
They offered activities my husband would enjoy but did not offer assistance to get to the activity. The rehab therapy was excellent. There were several times I came in and my husband's dressings hadn't been changed or had been done incorrectly. There was another incident where my husband wanted a substitute meal and he called down the kitchen to explain he couldn't eat what he was served and it took two hours before he received any food. Messes weren't cleaned up in a timely manner.
4 StarsFull starFull starFull starFull starGray star
May 2018
It is very clean. The meals seem adequate but came late. They have called me on a number of things so I am informed.
4 StarsFull starFull starFull starFull starGray star
May 2018
It is pretty decent. The nurses seem very nice. My sister is very pleased with the PT person. The aides are sweet. The head social worker works very hard and is wonderful. This is my sister's second time there and we find him very caring and good. It is basically clean. Sometimes I see papers on the floor. The nurse was willing to call the cleaning staff for help. There is no urine smell. My sister is not pleased with the food. They put a white sauce on everything and she does not like it. She wants a lot of fresh fruit. Communication is excellent. They call immediately about everything.
4 StarsFull starFull starFull starFull starGray star
May 2018
It was alright. My loved one was very weak throughout her stay, so certain aspects are difficult to judge. The nursing staff administered medicine and they walked away instead of waiting for the patient to take it. They are a little short of staff, but everyone was friendly. The facility was clean. They were good about keeping us up to date on her care.
5 StarsFull starFull starFull starFull starFull star
May 2018
It is great place to be. It stays clean. They could use another cook in the kitchen. They are on top of keeping me informed.
4 StarsFull starFull starFull starFull starGray star
May 2018
My mom's therapy is going well. The staff have been amazing to my mom and me. They work around her schedule and the family's time. When my mom needs assistance, it takes a little bit longer for them to get to her room and ask her what's going on. It's not terrible. The cleanliness is not too bad. It took two to three days days for a housekeeper. The floors were dirty. The next day, it was done. They've been on top of it since then. Every time I go in, they always tell me what's going on.
4 StarsFull starFull starFull starFull starGray star
May 2018
Everything seemed fine. It was very clean and nice. They were really good about informing me. Someone called last night about him going to the hospital, and she was really sweet and on top of it. My loved one wound up on the floor a couple of times in the middle of the night.
4 StarsFull starFull starFull starFull starGray star
May 2018
The service could have been a little quicker. They had very good rehab services. The nurses were all great. The aides were good. The staff was very friendly. We had to ask for the room to be cleaned. The microwave was filthy. The meals were very bad. The communication was very good. The social worker was very good.
2 StarsFull starFull starGray starGray starGray star
May 2018
Sometimes they are understaffed. The nurses seem to know what they are doing. Some of the aides are not reading the charts. My loved one never gets the food she orders. I have to go and ask the nurse for information.
4 StarsFull starFull starFull starFull starGray star
May 2018
Everyone is wonderful. Everyone is very nice and caring. The meals are fine. My loved one was a little upset with the care on his bottom. He needs a little more sanitary cleaning. That was only one little issue. The facility is clean. He knocks things over getting out of bed, but it is clean. They are not too good with communication. They do not call if there is a health issue. The nurse said they should call of any changes in his health. The LPN is very caring and attentive. Some nurses ask if my loved one needs his pain medication, and others do not ask him.
1 StarFull starGray starGray starGray starGray star
May 2018
The nursing supervisor and director are not on top of things. They need to call the family if the patient has an issue or asks them to do something. They just ignore him. He asked for his treatment and the nurse just ignored him, even though it was ordered by the hospital. I called the director and spoke to him about it, and that same day he still had the same nurse! They need to keep in mind that not all of their patients have dementia. Some are completely capable of speaking for themselves! The therapy seems pretty good. Some nurses need raises, and some need to get their act together. All the staff are very polite. It is very clean. The meals can be improved. They don't keep me informed.
2 StarsFull starFull starGray starGray starGray star
July 2018
The social services director is good at keeping me informed. Our experience with the admissions staff was a disaster. The nursing staff is indifferent at times. They have had trouble getting pain medication to my loved one at the right time. He is hardly eating.
5 StarsFull starFull starFull starFull starFull star
July 2018
We have been very pleased with our experience at this facility. We did our research, and this is the one we chose. My loved one really likes the therapy team. He gets excellent care from the nurses. The staff are very helpful and friendly. The cleanliness is very good. At times, we really struggle with his appetite, and he really likes the meals at the facility.
5 StarsFull starFull starFull starFull starFull star
July 2018
They are taking good care of my loved one at this facility. The rehab is very good. She likes the meals. Sometimes it takes awhile for help to come to her.
4 StarsFull starFull starFull starFull starGray star
July 2018
The facility is clean. Most of the staff go above and beyond, but a few do the bare minimum. We especially like one of the nurses and two of the aides. The meals need some improvement.
4 StarsFull starFull starFull starFull starGray star
July 2018
Most of the meals were good. A couple were not. My only concern really had to do with the night-shift care. At times, it seemed as though it took much longer than during the day to receive care. Also, some of the staff members at night did not have as positive of an attitude as the daytime shifts. There was one CNA who was very helpful at night.
2 StarsFull starFull starGray starGray starGray star
June 2018
I think the level of service is inconsistent. We had a couple of mishaps there. I think it is the way it is managed. The quality of care varies for the nurses. There was one aide for 15 patients. My loved one did not utilize the aide much.
5 StarsFull starFull starFull starFull starFull star
June 2018
So far, everything is going very well here for us. The staff is very friendly, and we would definitely recommend the facility. The nursing care is very good! A CNA is especially helpful and kind.
5 StarsFull starFull starFull starFull starFull star
June 2018
It has gone so well for my father here, literally across the board. We are so pleased with the care he is receiving! Two of his nurses have really stood out to us. Across the board, the staff is great. He has actually gained weight this week because he is enjoying the food so much! Communication is an area we are most pleased with. They have been terrific at keeping us informed and involved. We would definitely recommend this facility.
3 StarsFull starFull starFull starGray starGray star
June 2018
The occupational therapist as well as the physical therapist my wife works with do very well with her. Our main concern is with the diet not meeting her needs. In the beginning, we were told there would be options, as well as the ability to provide meals that meet her dietary needs, and so far it has been an issue having this carried out. The nurses are not responsive. I do realize there are many patients. However, at times, my wife will wait 30 to 40 minutes for assistance. If there is a way, it would even be nice for them to do check-ins on her to tell her someone is coming to help. Some of the aides have been especially friendly. There is an aide that usually cares for her in the morning, and another aide that she especially likes. Her room has not been cleaned in three days.
4 StarsFull starFull starFull starFull starGray star
June 2018
Overall, my loved one's stay here went well. The meals were not quite what they could have been. The dining service was also rough. If you made a special request, you would not know whether or not it would be fulfilled. When you order anything, it may or may not come back.
5 StarsFull starFull starFull starFull starFull star
June 2018
So far, everything is going just great! You can tell the staff really cares about the patients. The nurses are very concerned about my loved one and are always letting me know what is going on. The facility is very clean! They are always reaching out and making phone calls. We are well informed!
4 StarsFull starFull starFull starFull starGray star
June 2018
My loved one was very comfortable there. It was a very pleasant environment, and he had a private room and bath. The people were very helpful, and they were willing to help with anything. If I had questions, they answered. They all did a great job keeping me informed. The rehab therapy was very good, and he was very happy with it. The facility was very clean. The food was horrific and inedible. He is used to home-prepared meals to his liking. I brought him food. He only ate the oatmeal.
3 StarsFull starFull starFull starGray starGray star
July 2018
I have to ask for showers for my loved one and the food is cold so that's why the experience was only fair. Overall she is doing good.
5 StarsFull starFull starFull starFull starFull star
July 2018
The people, the nurses, the staff - they are beautiful people. They have the most beautiful personalities I have ever met at a nursing home. I am very happy with things there. It's very clean. If I could give it a 10 out of 5, I would!
4 StarsFull starFull starFull starFull starGray star
September 2018
The people are great and they have a fantastic staff. They are very caring and responsive. The nurses were great and responsive. The cleanliness was exceptional. They talked to me wonderfully and never avoided me. The rehab therapy is great. Her normal aides in the day and night were fantastic. There was confusion about the bed rail and alarm. I am not sure they could have done any better. It may be the regulations in New Jersey. My mom does not communicate well and does not press the buzzer for help and tries to get out by herself. She does not realize to push the buzzer for help.
4 StarsFull starFull starFull starFull starGray star
September 2018
I think he is getting very good care. It is very clean. The rehab is excellent and very good. I like the manager of PT. There are some staff that are extraordinary. Some of the aides do not have good listening or are not as patient as they should be. Sometimes the call bell is not reachable. It varies by nurse. The majority are very good. I like the unit secretary, and the nursing unit manager. I also like one of the social workers, she communicates well. The food needs to be better quality. It does not taste good and it is not hot.
4 StarsFull starFull starFull starFull starGray star
September 2018
The staff did fine. They were friendly. It is a new-looking place.
4 StarsFull starFull starFull starFull starGray star
September 2018
Rehab was very good. The nurses were great. There was a lot of confusion last week with the medication. It was a holiday weekend with temp staff helping the patients. The head doctor is sensational. They really tried. We liked the head nurse and the nurse scheduler.
4 StarsFull starFull starFull starFull starGray star
September 2018
I'd recommend Somerset Woods to a friend.
5 StarsFull starFull starFull starFull starFull star
August 2018
They are wonderful and they a caring and the doctor is wonderful. The nurses and staff are caring and nice. They do a nice job with the cleanliness. Communication is very good. The social worker has been very good. The meals are not good though.
4 StarsFull starFull starFull starFull starGray star
August 2018
The therapists are very professional. Overall the facility is pretty good. The nurses are pretty good overall. It was better than my expectations. The staff was very friendly. The staff is doing their best to communicate with me. They let me know what is going on and what they can do. The communication is not good because mom has limited English. Most of the staff are pretty good and friendly, but mom complained that some are not very patient or friendly. It is pretty clean. He ordered fish was really, really deep fried fish and hard to chew. The variety is very limited.
4 StarsFull starFull starFull starFull starGray star
August 2018
The nurses are good. The staff were very friendly. There were some little things. They were short-staffed. The food was good. She is picky eater. Meals are not consistent in time delivery. At 10am, there was no breakfast yet. There needs to be better communication with the aides working there. I am having to tell the aides what the patients' needs are.
5 StarsFull starFull starFull starFull starFull star
August 2018
It was great. On a scale of 1 to 10, I'd give 100! The staff gave my loved one lots of hugs. The nurses were wonderful to her as well. Communication with me was perfect.
4 StarsFull starFull starFull starFull starGray star
August 2018
She has stayed at the facility several times. Overall each stay goes smoothly however the meals at the facility have been consistently horrible throughout the visits.
4 StarsFull starFull starFull starFull starGray star
August 2018
My loved one is doing well and is settled in. All of the staff is positive. The nurses are very good. The meals have gotten better and the portions are bigger. Communication is good. Everyone has been accessible and returning calls. They check on his well being and the counselors for activities are going well.
4 StarsFull starFull starFull starFull starGray star
October 2018
Sometimes the weekend staff is different than week day staff. The therapists are doing good with her. The nursing care has been good. On the weekends, it is different. My mom loves the food and thinks it is great.
5 StarsFull starFull starFull starFull starFull star
October 2018
They are absolutely fantastic!
3 StarsFull starFull starFull starGray starGray star
October 2018
It's been a good experience at Somerset Woods. During the week the communication is good. The weekend communication is a little less reliable.
1 StarFull starGray starGray starGray starGray star
January 2019
They gave no baths, no activities, took 5 days for bed rails after I signed for the first day. I waited 30 minutes to sign papers and they said to go and now sending me bills. Only thing they did for her was give her meals. We paid $400 a day and she did not get any services. It set her back sitting in a bed all day for a week and not using her walker. I paid $4,000 and they cashed the check immediately. The staff spent 45 minutes looking for paperwork. We had trouble getting her diaper changed. The hygiene was disgusting, they did not clean my mom.
5 StarsFull starFull starFull starFull starFull star
January 2019
Somerset woods was suggested, and we do like it here. The facility is very nice and the people are very nice. There are things that I see that I see that I think should be done, but they don't get done at rehab. He is almost not capable of improving on physical therapy, but I did attend one session. The people did the best they could, but he is unresponsive. I would give them a A for effort! It's been good. I don't have any problems with anything that I have seen there. He has a nice, spacious, single room. They are good about explaining things to me. They were really fantastic! They are very good and professional. They listen and explain and take the time. They keep in touch, if there is a problem. And when I call there they are quick to respond.
5 StarsFull starFull starFull starFull starFull star
January 2019
I'd recommend Somerset Woods!
4 StarsFull starFull starFull starFull starGray star
December 2018
It's not bad, and not perfect!
5 StarsFull starFull starFull starFull starFull star
December 2018
We like it there and all of the people are good and helpful. I like her being there. They are very good and patient. They are very good and she is being cared for. They are good and very friendly. The social services director is well versed and full of information. The place is nice and close to where I live. It is really clean. The problem with the nurses they have a change of shift and they did not have time to check the charts. I do not get much information.
4 StarsFull starFull starFull starFull starGray star
December 2018
The place is new and clean. It is a good facility. It is pretty clean. They need to pay more attention to the patients' requirements. I do not think they are following what I wrote down for her for meals. The director of social services is very caring and explains all of the options.
5 StarsFull starFull starFull starFull starFull star
December 2018
So far everything is good.
5 StarsFull starFull starFull starFull starFull star
December 2018
I definitely would recommend it so far. I'll be honest its only been a week but from the start my mother has been thrilled, the place has been exceptional.
3 StarsFull starFull starFull starGray starGray star
November 2018
The staff is very friendly. The nurses are proactive with things making sure she has rights medications, or when that have to get a hold of the doctors. They are pleasant. Like all facilities, the staff quality is on an individual basis. They are slow at responding when she buzzes the light, and food is bad. The food is cold, it is not a very good selection. I like to see a daily report when I go in. Just at status like making sure her medications and any instances. I am hearing one thing from my mother and there are other things they are telling me.
4 StarsFull starFull starFull starFull starGray star
November 2018
Their communication is very good. Sometimes the staffing is low especially on weekends and the food needs to be improved. Sometimes the food is not edible.
5 StarsFull starFull starFull starFull starFull star
October 2017
I'd recommend Somerset Woods!
5 StarsFull starFull starFull starFull starFull star
October 2017
The attentiveness and the food are the best parts. Therapy is going good, at first it wasn't so great. The staff is very attentive. My loved one enjoys the meals, especially the dinners.
1 StarFull starGray starGray starGray starGray star
March 2019
We had been there before and we did not have a good experience this time around. It was mostly communication. I do not know if they followed through on everything. They might have been understaffed
5 StarsFull starFull starFull starFull starFull star
February 2019
They were attentive to him and it was a nice place. The therapy really helped him. The therapy is very good and he actually enjoyed it and he liked the therapist. He said he was their best patient. They came to the room and did therapy with him. They had him down in the therapy room in less than a week. The nurses are very good. He did not complain about anything. We visited after work and we only saw him getting his meds. It was always clean when I was there. We had meetings with the social worker who gave us updates after his first week and they were always available by phone.
2 StarsFull starFull starGray starGray starGray star
February 2019
My wife seems to be coming along. I cannot walk on my own and I have to use a wheelchair. When I visit I have to wheel from the entrance to wherever she is. I really appreciate the staff members that have taken the time to wheel me to and from the front entrance during my visits. A couple girls have gone out of their way to do so. However, ask any member, the whole place is disorganized. When I visited I noticed some things I did not like regarding the cleanliness of the facility.
1 StarFull starGray starGray starGray starGray star
February 2019
There was complete unresponsiveness from the administrator. The place is beautiful as a facility. It is a wolf in sheep's clothing.
4 StarsFull starFull starFull starFull starGray star
February 2019
They are fabulous. The staff are good to her. They are clean and take care of her every need. The therapy is excellent. They get her up and get her to activities and she gets her hair done once a week. The staff is very friendly and always happy to see us! They are on top of it. Her room is always clean. It is a very clean place. We have quarterly meetings and they are on top of it.
3 StarsFull starFull starFull starGray starGray star
February 2019
They are great they are just overworked and understaffed. The nursing aides are great. It's immaculate. They are working on the meals.
4 StarsFull starFull starFull starFull starGray star
February 2019
The therapists are doing great. Everyone has been really, really attentive and nice. It's very clean. I have meetings and they are very on top of communications.
5 StarsFull starFull starFull starFull starFull star
February 2019
My loved one likes it there and she feels comfortable. The staff is very attentive and very nice. Overall they are all very good at their jobs. It's very clean. They give just the right amount and if she does not like the meal they change it up for her with no issues. The social worker is very attentive and is always giving me updates on my mom with follow up.
2 StarsFull starFull starGray starGray starGray star
February 2019
Some were friendly. At the beginning but if you voiced a concern they were not as friendly. There is a lack of attentiveness to his needs. There was a great difficulty reaching the people. He is being discharged in a wheelchair and they were supposed to get him walking and that did not happen. There's a long time wait for bathroom. The communication for getting transportation was poor.
5 StarsFull starFull starFull starFull starFull star
February 2019
I think the aides and everyone is wonderful. There are things that sometimes there is a delay getting service and a cushion for wheelchair.
3 StarsFull starFull starFull starGray starGray star
February 2019
My mother seems to be happy with the rehab. She has been there for over 3 weeks and they are having trouble with her dietary needs. The aides have been amazing and she deals with them the most. The one or two head nurses have been amazing. The kitchen manager has been good but the food is over cooked. Maybe it is microwaved but it is cold.
2 StarsFull starFull starGray starGray starGray star
February 2019
She enjoys the therapy and she believes it is definitely helping her. We had a care meeting where they discussed the progress and said that she is meeting all of her goals. They were unable to get her meals correct and there was a bad interaction with a specific aide. I did meet with the administrator to go over my concerns and it has improved.
5 StarsFull starFull starFull starFull starFull star
February 2019
It was very clean. I thought the staff and nurses were very friendly. My loved one made good friends with one of the nurses.
4 StarsFull starFull starFull starFull starGray star
February 2019
Overall I'd recommend Somerset Woods! The meals were not that great.
5 StarsFull starFull starFull starFull starFull star
February 2019
She had a great experience there. My mom felt very comfortable there. She really liked it, she even said that.
3 StarsFull starFull starFull starGray starGray star
February 2019
One of the LPNs is very very helpful. One of the CNAs is very nice as well. I know they have a lot of patients but I have some concerns because I do not feel like the staff is reading the directions well when people are admitted. About four days after he was admitted, I supervised the nurse and his care was not being properly addressed. They are very nice but need to pay attention to detail more. Unless you go over with them exactly what needs to take place it might get looked over. The food was okay from taste perspective but not warm. When he asked for his food to be heated, it takes the staff a long time to get back to him.
4 StarsFull starFull starFull starFull starGray star
February 2019
I'd recommend Somerset Woods!
1 StarFull starGray starGray starGray starGray star
February 2019
They just evaluated him. The director was good. She got the regular mattress and pillows for him. The services and care is horrible. No one can understand what they are doing there. They lie in the bad for hours. My husband arrived and the room was not ready. He felt like he was in a prison.
4 StarsFull starFull starFull starFull starGray star
January 2019
The therapy is great. It was her second time there. During the week it's great but during the weekends it's not as good. It depends on what day of week it is. They are kind of short staffed. Compared to others ones it's clean. The man who is charge of coordinating the care program and a care meeting with us every week is very good.
3 StarsFull starFull starFull starGray starGray star
January 2019
Everybody was super friendly. I think they could have informed me better because I don't think hospice was doing their job correctly.
5 StarsFull starFull starFull starFull starFull star
January 2019
Definitely 5 stars! Good, very good! The director of nursing has been especially helpful. Communication has been excellent!
5 StarsFull starFull starFull starFull starFull star
January 2019
Somerset Woods is very excellent.
5 StarsFull starFull starFull starFull starFull star
January 2019
It's been great! Everybody there is so helpful and understanding. They answer all our questions, me and my family. The people there from the nurses to the orderlies--they are very helpful! She is doing really well and getting her strength back. Everyday, she sounds like more like herself. The staff is top-shelf all the way! The are very friendly. They smile and really try to keep up the patients' spirits. The food isn't that bad actually! I have heard horror stories about hospital food.
5 StarsFull starFull starFull starFull starFull star
January 2019
Somerset Woods is the best! The nurses are very cooperative. The supervisor charge nurse was helpful. Everybody is good! All of the aides have been great. When I talk to the cleaning staff, they are cooperative. Communication is good, everybody introduces themselves when they come in to help my husband. They work very well with him. Sometimes when I go there the food sits there and it gets cold. Sometimes there is no one there to feed him. Since I've spoken with them, they have taken care of it.
4 StarsFull starFull starFull starFull starGray star
January 2019
I go there twice a day, I saw that they were very caring. That they took good care of him and were trying very hard to get him to move. I feel like they were doing good job. They really were very good with communication.
3 StarsFull starFull starFull starGray starGray star
January 2019
The friendliness is good, but friendliness doesn't get you out of the bed. Some diet related things haven't been addressed. Also, things like getting a pillow took 3 hours. We are buying food with him. We haven't even seen the doctor and we need to know if he has been given the right medicine. Nobody has cleaned his room.
5 StarsFull starFull starFull starFull starFull star
January 2019
Everyone is polite. She eats the meals and communication has been pretty good.
3 StarsFull starFull starFull starGray starGray star
April 2019
The nurses are great, the aids are great, everyone is so giving. The aides are all so good! Some days the cleanliness is better than others. The experience has been good so far but the food quality is horrible. My father said that the food is either burnt or doesn't have any flavor.
5 StarsFull starFull starFull starFull starFull star
April 2019
The nurses were very informative. The aides kept my husband nice and clean. The nurses were very informative and you can tell they really cared about her job. It's a very beautiful place.
5 StarsFull starFull starFull starFull starFull star
April 2019
The nursing care is very good!
5 StarsFull starFull starFull starFull starFull star
March 2019
The people are great and my dad is happy. Especially compared to the other place he was at. According to him, the meals are fine.
4 StarsFull starFull starFull starFull starGray star
March 2019
The therapy is very good. The nurses and aides are very good too. Some of the aides are not happy or gracious. I would say it is clean. The food could be a lot better, the quality is not the best.
3 StarsFull starFull starFull starGray starGray star
March 2019
They call me if there is anything they think I need to know. The social worker was very helpful. The aides are very nice but I expect more from them. Especially after our short stay on the first floor. We had a great experience and now our stay on another floor is not great. They don't change their diapers as frequently as they should. It was clean except when it was smelt bad. My mother had food all over her chest after meal time and the aide said that it was okay.
5 StarsFull starFull starFull starFull starFull star
March 2019
They treat her well and take care of her well. We are very pleased. The nursing care is great. One of the aides takes care of my mother and is on point, she does her job with an A+ and communicates well.
2 StarsFull starFull starGray starGray starGray star
March 2019
It was a relatively new place and it seemed to be clean. The meals were fine. Some of the nurses were better than others. The aides that I saw helping her were doing their best, but they seem understaffed. Some were very friendly, but the nurse at the nursing station was not very friendly at all. She told me that I was giving her attitude because I was upset that no one told me my mom wasn't getting her medicine.
3 StarsFull starFull starFull starGray starGray star
March 2019
The meals were not good and when my mom would order something it wasn't guaranteed that she would get it.
4 StarsFull starFull starFull starFull starGray star
March 2019
The therapy was great!
5 StarsFull starFull starFull starFull starFull star
March 2019
I felt that they took good care of my father. They were very friendly and his care manager was really nice. I was pretty satisfied with my fathers' nurses and the communication. It was a really clean facility!
4 StarsFull starFull starFull starFull starGray star
March 2019
The social worker was just very informative and caring. For the most part, the aides are good, but sometimes they are not available. The PA is excellent and the nurses and aids are good. The meals were good but maybe they could be a little bit softer. The place is very clean but the nurses were not consistent.
4 StarsFull starFull starFull starFull starGray star
March 2019
My wife wasn't in the position to do therapy but I give the therapists an A for effort. The nurses tried their best to get her to take her medications. The dining staff tried to accommodate her the best they could.
2 StarsFull starFull starGray starGray starGray star
March 2019
The nursing care is pretty good. My mom is not really happy with the food and service for the food is terrible. It is cold and she does not get what she ordered. It is daily problem. They seem to be understaffed at night and I do not get much of an update.
5 StarsFull starFull starFull starFull starFull star
March 2019
The aides and nurses were very attentive to my needs. The therapy was excellent. Any time I had a question someone was able to answer them.
1 StarFull starGray starGray starGray starGray star
March 2019
Between the administrative and nursing staff it is horrible. The social worker hung up on me and the admin manager seemed to pick and choose when he would call me back and when he had others call me.
3 StarsFull starFull starFull starGray starGray star
March 2019
My mom has not had any problems with the nurses and the aides were great! I felt that the therapists push my mom a little hard in her sessions. The meals vary, some are good but others are horrible. They could use improvement in communication. The housekeeping is only there during certain times of the day and on the weekends the garbage piles up.
4 StarsFull starFull starFull starFull starGray star
March 2019
The therapists were excellent! The nurses were great but I felt that they were understaffed. The night crew was very friendly. The administrator was very approachable and responsive.
5 StarsFull starFull starFull starFull starFull star
March 2019
The recreation is incredible and it was very clean! My mom said the meals were great!
5 StarsFull starFull starFull starFull starFull star
March 2019
It was a very nice and clean facility! The communication was very good. My husband had no problems with the nurses. They have an excellent team here! The rehab was very good too. Somerset did a good job at cultural accommodation with the meals!
5 StarsFull starFull starFull starFull starFull star
April 2019
They always have been accommodating to me and my sister is not the easiest patient I am sure. They try to accommodate her needs. They are very nice. The ones I have had contact with are great, and very nice and accommodating. Everyone is very friendly. The admissions ladies and the social worker are all wonderful. It is a new facility with no complaints for the cleanliness. When she first got there she complained about the food but now she is saying some of the food is delicious. I looked at 12 facilities before being accepted there and I am so grateful she got into this facility. I have no complaints at all. If I go to the nurses station they will stop and tell me how she is doing and that is always positive.
4 StarsFull starFull starFull starFull starGray star
April 2019
It is a very good rehab. Sometimes, I come in and it's a mess. The food could be a little better for him. Sometimes the food is so dry.
4 StarsFull starFull starFull starFull starGray star
April 2019
Overall I'd recommend Somerset Woods, but the meals are terrible. If you know the players and who to talk to, you get good information.
5 StarsFull starFull starFull starFull starFull star
April 2019
It is clean. Everybody is polite so far. I do not have any complaints. She had some rehab therapy in the beginning but not now. The staff seem to be okay and if I ask for something they are able to help me with whatever answers to my questions. They are friendly and they say hi to me in the hallway. It is pretty clean. The meals look good and we were here for lunch and dinner sometimes. They communicate and call me if there is something they need to tell me.
4 StarsFull starFull starFull starFull starGray star
April 2019
The staff's friendliness is why my loved one came back to this facility when we found out she was going to need therapy again. The staff is just wonderful. There are a few in particular that really stand out. The whole nursing staff is fantastic. The communication is great up there! A lot of the patients complain about the meals though. They complain about them being cold and have to get their meals microwaved after delivered.
3 StarsFull starFull starFull starGray starGray star
April 2019
When we talk to the nurse the nurse is always very nice and caring. The nurses are all very nice but they are understaffed. We are paying out of pocket and so far we are somewhat disappointed. The meals are okay.
5 StarsFull starFull starFull starFull starFull star
April 2019
The facility is doing good work. My loved one said he is doing the work in therapy so that is good. The staff is very efficient. The meals are not the greatest.
4 StarsFull starFull starFull starFull starGray star
April 2019
I'd recommend Somerset Woods!
2 StarsFull starFull starGray starGray starGray star
May 2019
Overall the nurses didn't show any compassion. They were just discompassionate. The food could be better. It made the hospital food look good. I didn't get any communication. The aides were much better than the nurses. All of the people in the therapy room were great!
3 StarsFull starFull starFull starGray starGray star
May 2019
My dad didn't have a pleasant experience. He was transferred late in the night but it wasn't somerset fault. The actual food there was terrible. I didn't know it was going to be that bad. Overall, it was pretty good and clean. The hallways the lobby was always clean. The kitchen seems to be pretty clean for the most part. The communication wasn't as good.
5 StarsFull starFull starFull starFull starFull star
May 2019
They have good physical therapy. I can see his progress and I see the interest and having a meeting with the therapist and she was excellent with how he is doing. They are very supportive of my husband. Everything is clean that I can see. My husband is a big eater and he eats everything. The social worker is very nice and he is very attentive and detailed in the meeting we had.
5 StarsFull starFull starFull starFull starFull star
May 2019
I will say this when I originally walked through the main door I very pleased with the receptionist. I really appreciated the way the system the facility uses for signing in visitors. I feel as though it respects the family's privacy while making it easier to see who is visiting your loved one. Usually, when you visit a facility there is an open notebook with all of the names for all of the residents having visitors.
5 StarsFull starFull starFull starFull starFull star
May 2019
They are taking care of my uncle and he is very happy there. They help with any pain he has. They are kind to him. The nurses are excellent. They are very very helpful to him. Everybody is very helpful and they are very easy to talk to. They are on top of everything. That is also good. They are doing a good job there. I think the communication is excellent and they call me with updates.
5 StarsFull starFull starFull starFull starFull star
May 2019
3 StarsFull starFull starFull starGray starGray star
May 2019
The main issue is my loved one hits the button for pain management or to go to the bathroom, and it takes upwards of an hour to get a response. The nursing staff is overwhelmed, but they could be more cordial. She's on a specialized diet, and she's getting things not on that diet to eat.
4 StarsFull starFull starFull starFull starGray star
April 2019
The nurses are good but my loved one is having a hard time eating the meals that she is getting.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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