FountainView Care Center

527 River Ave
Lakewood, NJ 8701
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About Fountain View Care Center

Philosophy

At Fountainview, we believe that people who suffer illness and debility should not be deprived of the pleasures and fulfillment of a rich and full life. While our residents enjoy the finest in medical and nursing care, one of the major focuses of our efforts is to provide them with a stimulating environment that will keep them connected to the cultural and social dynamics of the world around them. Our goal is to ensure that when they return to their normal lives, they are whole in body and whole in spirit.

Description

Located in the heart of Lakewood, New Jersey, Fountainview Care Center offers sophisticated therapy for subacute patients provided by world renowned Kessler Rehabilitation. Our expert staff of nurses provides all forms of skilled care, which is always administered with warmth and kindness. Our well-appointed private and semi-private rooms ensure that a resident's stay is comfortable and most enjoyable. Our facility is privately owned and operated, which allows for greater attention to detail and involvement in meeting the needs of our residents. Fountainview Care Center provides an alternative to the traditional nursing home atmosphere.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call
Dialysis
Dialysis onsite

Amenities & Features

Activities onsite
Devotional services onsite
Indoor common areas
Meals provided
Kosher
Vegetarian
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 2/5
Quality Rating: 5/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 1/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 4
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Lakewood0 miles6
Jackson4 miles2
Brick5 miles4
Toms River6 miles9
Manchester6 miles1
Allenwood7 miles1



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
August 2019
It was excellent!
5 StarsFull starFull starFull starFull starFull star
July 2019
My stay was excellent. The rehab services were very good. The nurses were excellent and informative. The CNAs were excellent. They maintained my room really well throughout my stay. They were informative. The meals were interesting. They did try to be accommodating given my condition.
4 StarsFull starFull starFull starFull starGray star
July 2019
The staff is all friendly. I like the meals here. I had a roast beef one Sunday. I cannot go out on day passes, but everything else is fine.
3 StarsFull starFull starFull starGray starGray star
July 2019
I appreciate what they're doing, especially because she's such a strong-willed person. They seem friendly. Today, the cleaning is a lot better than when she was there before. It smells better. I wouldn't recommend it, but I would encourage folks to check the place out for themselves. It seems they don't know how to handle some patients. They're catering too much to her instead of doing what's right for her.
5 StarsFull starFull starFull starFull starFull star
July 2019
The people are really great here. My wife is pleased with everything at this time. The person in charge of the meals has really done a nice job. She bent over backward to accommodate my wife's diet. The nurses' communication improved.
4 StarsFull starFull starFull starFull starGray star
June 2019
There are no complaints and they are doing what they are supposed to be doing so far. I know the rehab therapists try to work with her and they are doing what she is capable of doing. Sometimes the staff does not come to help as quickly as she would like. Some are very caring and others are abrupt. They are very nice and they are kind of walking in the corridors. The cleanliness is good. The meals are fine. It is alright and looks balanced. So far, communication is alright and I have talked with the doctor and he is going to do some things to help.
3 StarsFull starFull starFull starGray starGray star
June 2019
The physical therapist discharged her before she was ready to be discharged. She wasn't being showered until my manager showed up. She seemed to enjoy the food. Communication needs to be improved.
5 StarsFull starFull starFull starFull starFull star
June 2019
Every person is good with my father and all of us. It is a good service from the nurses for my father. The cleanliness was perfect and it is very good. The communication is very good.
5 StarsFull starFull starFull starFull starFull star
June 2019
My loved one seemed to be pretty happy there. Their rehab therapy went well. My mom seemed to enjoy the staff. As far as I know, their nursing care is really good but she never talked about it. It took a while to clean out the garbage bin in her room. She loved the meals. One of the administrative people gave good updates.
4 StarsFull starFull starFull starFull starGray star
June 2019
Overall, our experience was great!
4 StarsFull starFull starFull starFull starGray star
June 2019
I felt our experience was really good! The TV did not have good channels. The activities were lacking. He was bored the whole time. My loved one raved about their physical therapy and they were helpful with good motivation. The therapists were very gentle and very motivating. They also had a good schedule. They pushed him to his goal. The place was nice and the therapy room was clean. The staff was really good. They were patient and thorough. They were outstanding with my father's hygiene. The nursing care was great but they wanted my parents to do the follow-up visits with the doctor. They should not expect them to set up follow-up visits. My father said the food is okay. The taste was lacking. They were available by phone and were good. Their meetings were very quick and rushed. We had questions.
3 StarsFull starFull starFull starGray starGray star
May 2019
The staff care was not so great. I was there one night and she was in a wet diaper for two hours. When you hit the button it took two hours. Some of the nurses took care of her. Their cleanliness needs a lot of work. The wallpaper is not nice. The screws are coming off of the furniture. All of the meals were cold. Some of them gave updates. The whole staff needs to improve on communication.
4 StarsFull starFull starFull starFull starGray star
May 2019
My loved one hasn't complained, so that is good because he is a complainer! The rehab is great, the staff is good and caring too. The social worker and business office work with me very, very well! They are excellent and helped me with the transition. Oh, the nursing care is excellent and the cleanliness is perfect. He hasn't complained about the meals and if there are no complaints, it's good. I get a follow up from them once a week in the family meetings, and I am impressed with everything.
4 StarsFull starFull starFull starFull starGray star
May 2019
It is clean and they have good personnel and good service. The social worker is very proactive with her communication. She reached out to me to let me know what was happening.
4 StarsFull starFull starFull starFull starGray star
May 2019
Fountainview is convenient for us and the communication is good. Some of the meals my loved one enjoyed, while others were not so great. She didn't have enough physical therapy.
5 StarsFull starFull starFull starFull starFull star
April 2019
Overall, this has been great for my mother. This facility is Top notch. The communication is excellent!
5 StarsFull starFull starFull starFull starFull star
March 2019
The nurses were excellent!
5 StarsFull starFull starFull starFull starFull star
March 2019
Everybody is great and I speak with them on the phone.
5 StarsFull starFull starFull starFull starFull star
March 2019
The therapy has helped my wife a lot.
5 StarsFull starFull starFull starFull starFull star
March 2019
My mom has not complained about the food and it seems like a very cleanly facility. Any time I have called and asked a question the administrator calls me back to answer my questions.
5 StarsFull starFull starFull starFull starFull star
March 2019
They were professional and had a of knowledge and passed this on. They gave me information on pain management for my knee. They are on top of it. They were all wonderful. One of the staff members went out of her way to do extra touch ups in the room to make me comfortable. The facility had a nice smell. The breakfast, lunch and dinner were on time. I had cake and snacks were good. They were all wonderful.
5 StarsFull starFull starFull starFull starFull star
March 2019
One of the aides is very helpful and she was great. They were also very good about making sure she has a plan after she was discharged. They gave me helpful information.
5 StarsFull starFull starFull starFull starFull star
March 2019
They are really good. The doctor is always calling me every day. It is very, very clean. They could communicate in Spanish which I liked.
5 StarsFull starFull starFull starFull starFull star
February 2019
Fountainview is excellent and I'd recommend their care. Their communication has been wonderful.
4 StarsFull starFull starFull starFull starGray star
January 2019
I would definitely recommend Fountainview. The executive director and director of nursing are wonderful. Like in most places the staff are very good, but they are not here immediately. I would like for them to sit down and help my mom with eating. Other than that, it's a very good facility. I like the people here.
4 StarsFull starFull starFull starFull starGray star
January 2019
The food was good. The place was clean. The nurses were awesome. Some of the aids couldn't do enough and some had attitude. The rehab was wonderful. The staff were very good with him and patient. I It was clean. He mostly ate in his room, but the food was good. They would call me, that was never a problem. They let me know what was going on. They share.
2 StarsFull starFull starGray starGray starGray star
January 2019
They seem very nice, but we don't know because of the lack of communication. With all departments, we were calling everyday, nobody calls us back. We sent a package of stuff, and something got stolen from her. When we went to visit the call button was on the floor, so she couldn't reach it.
4 StarsFull starFull starFull starFull starGray star
January 2019
She was in there for the rehab and they did a lot a physical therapy with her. Everyone was helpful. It seemed clean to me. Communication was good, I did have meeting with them.
4 StarsFull starFull starFull starFull starGray star
December 2018
FountainView is good, I know my mom had some problems at the onset.
5 StarsFull starFull starFull starFull starFull star
December 2018
My mom was in a different nursing home and FountainView is WAY BETTER!
2 StarsFull starFull starGray starGray starGray star
November 2018
The nurses were good. I will not give explanations. The nurses' aides were not. The food was cold and not enough food on the tray. 2 empty packs of oatmeal and an empty cup of coffee. They did nothing.
5 StarsFull starFull starFull starFull starFull star
September 2018
There's a lot Spanish speaking staff so my loved one very much likes that. The staff are all good!
5 StarsFull starFull starFull starFull starFull star
July 2018
The rehab services are excellent! I would like even more therapy for my loved one. They are good about keeping me informed, we have a meeting planned.
5 StarsFull starFull starFull starFull starFull star
March 2018
The receiving nurse was very helpful getting things set up for my loved one and they did not expect her back to the hospital. There was a discrepancy for her diet and they changed and it was straightened out.
5 StarsFull starFull starFull starFull starFull star
March 2018
My loved one is very happy and they are very nice. He is satisfied they are doing the very best for him. This is good for me and takes stress off me. I could not help my loved one, but he is being taken good care of by all of them. The facility is very clean, and he is not complaining about the food. I think the communication is very good and I can call if I need anything. My loved one lets me know that he is pleased with what is happening. They have contacted me through family.
4 StarsFull starFull starFull starFull starGray star
March 2018
It seems to be good. They are taking care of my mom, and the nurses are very attentive to her in particular. She likes the food there. They have been really good.
3 StarsFull starFull starFull starGray starGray star
February 2018
Overall I'd recommend Fountainiew. My loved one said the meals are okay. The communication is fair, but I have not heard much from them.
4 StarsFull starFull starFull starFull starGray star
February 2018
They do a really good job. They are very friendly and very happy. The food is not flavorful or presentable, though.
5 StarsFull starFull starFull starFull starFull star
February 2018
They were very nice and helpful. I'd recommend Fountainview!
5 StarsFull starFull starFull starFull starFull star
February 2018
Everybody is polite. It is just great. I can sleep at night knowing he is in good hands.
5 StarsFull starFull starFull starFull starFull star
February 2018
Everybody there is really helpful. If she needed anything, they made sure they gave it to her, and made sure she was happy. They helped her get to full strength. Everything is clean. The meals are alright, I know she would much rather have different.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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