About Abingdon Care & Rehabilitation Center
Philosophy
Abingdon Care & Rehabilitation Center provides outstanding skilled nursing care and rehabilitation in a beautiful and tranquil setting. Our person-centered approach to care will address your individual needs and goals, whether you are recovering post-surgery, undergoing therapy, or in need of high quality skilled nursing care. Our interdisciplinary team is passionate about helping you achieve your goals and return home safely as quickly as possible. We work closely with families and patients to provide the highest caliber of rehabilitative sub-acute care.
Description
Abingdon is located in Somerset County near the Washington Rock State Park, with easy access to US 22. Our rehab therapy program is partnered with the renowned Encore, providing intensive rehabilitation services up to 7 days per week. Our spacious rehabilitation gym features state of the art therapy tools such as Wii videogame motion therapy.
Our attentive and compassionate team is qualified to meet all your post-hospital needs for a wide variety of diagnoses. We focus on not only providing the highest caliber of medical care, but also individualized attention to ensure your comfort and whole-person wellbeing. We will guide you through the process of arranging home care services as you continue your journey to recovery.
Our short-term specializations include: medical and surgical recovery; physical, occupational, and speech therapy; orthopedic care; cardiac care; IV therapy/TPN; and wound care management. Our community is proud be home to long-term residents as well, and we promote autonomy and quality of life while offering individualized support through enriching daily activities.
At Abingdon, you’ll feel right at home with our range of comfortable amenities, including complimentary Wi-Fi for residents and visitors, elegant private and semi-private accommodations, complimentary cable TV, an on-site beauty salon, daily events and activities, and computer-equipped business center.
Clinical help
Therapy
24-hour awake staff
Massage therapy
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call
Amenities & Features
Meals provided
Free WiFi
Patients accepted
Medicaid
Medicare
Male
Female
Private Pay
Staffing
Languages spoken: English, SpanishLocation
Number of private rooms: 0Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0
Medicare Ratings
Medicare: By The Numbers
| Issue | Number |
|---|---|
| Substantiated Complaints | 3 |
| Facility Related Incidents | 3 |
| Number of Fines | 0 |
| Total Fine Amount | $0 |
| Total Number of Penalties | 0 |
Nearby Cities
| City | Distance | Number of Facilities |
|---|---|---|
| Green Brook Township | 0 miles | 1 |
| Watchung | 3 miles | 1 |
| Plainfield | 3 miles | 3 |
| Berkeley Heights | 5 miles | 2 |
| Bound Brook | 5 miles | 1 |
| South Plainfield | 5 miles | 1 |
Highest
Newest
Oldest
Lowest
Stars
March 2018
My brother was not happy there, so he left. The nurses were OK, but I didn't like the service. The guy who brought the dinner helped. He was a very nice guy. It's clean. The therapy was good. The staff are very nice, but the aides didn't show up. My brother pushed the bell, and for 40 minutes, nobody showed up, so I had to take him to the bathroom. My brother didn't like the meals. He wasn't happy with them at all.
Star
March 2018
The care did not meet my father's needs. The supervising nurse and one of the aides are the best people there. The place is disgusting and out-of-date. The wall paper is ripped and falling apart.
Stars
March 2018
Communication has been quite tough. Getting help is not that easy. Physical therapy has been going well, I've been satisfied. One CNA is fantastic and has been great. The other CNAs, I will not say the same thing. My father went in his diaper after eating something. I tried to get someone to help him change, and sometimes it takes quite a while. From the patient's standpoint, it is not very responsive. Overall, the cleanliness is fine. My mother is at the facility all the time, but she cannot speak the language. The only time I would say they called me is when my father fell down. Over 13 days, that was the only phone call I got. When I talk to the staff, they are very accommodating though.
Stars
March 2018
The occupational and speech therapists are doing their best as outside people. The workers there are doing the best they can. The overall feeling of the place is that it is in complete disarray. They need better management to clean the slate and start over again. The cleanliness is awful. I am transferring my mother out, and it is bad. They need to clean, put things away, and sweep. The building is falling apart and dilapidated. When the kitchen help shows up, the food is good. Better communication is needed. The social worker is not communicative.
Stars
March 2018
The nurses answer my questions and seem to be on top of the nursing. I'm not very happy with the aides. I was a little upset yesterday when I went in. My mother had been wet for over three hours, and no one had changed her. I've asked them repeatedly to keep her legs up, and they neglect to do that. I find her in a wheelchair with her legs dangling all the time.
Stars
March 2018
The therapy has been wonderful. He loves his physical therapist. They're really great with pushing him when he's able and knowing when he can't. He's enjoying being pushed extra. Everyone seems very helpful, from the people who deliver the trays to the receptionists. The receptionists are all extremely polite. They act like they care. My loved one likes most of the meals. He loves the soups, he likes the variety. Nothing ever seems like it's repetitive. My loved one only has a problem with one person on the staff, and he has a favorite nurse. Good people make up for the others. There are problems with the lack of coordination for his outside appointments. We found out about his doctor's appointments right before they were going to happen. We had no time to coordinate anything. This isn't the stress he needed. When they make the appointments, they should let him know.
Stars
March 2018
My loved one is progressing with rehab. The front desk is very nice. I am curious about her medicine. The person I spoke with was very nice over the phone, and said that my loved one is doing okay.
Stars
March 2018
I have had several incidents where I walked in and the call light was not near where my father could reach it. This has happened more than five times. I complain about it and complain about it, and it still happens. A couple of times, I've walked in, and he's been soaked from head to toe in urine, and the nurses will say they didn't know they had him that day or something. There was an incident with some bed bugs, so he had to be displaced from his room, and it took almost two weeks before he got his belongings back.
Stars
April 2018
I like the service that my loved one is getting there. He is actually happy there. He likes the therapy. He's getting better. The nurses and aides are excellent! He loves the food. They haven't called me, but I ask them questions.
Stars
April 2018
The social worker has done a lot of work and helped us greatly. It takes them a very long time, 20 minutes to an hour, for the aides and nurses to get to my wife when she calls them. The other week, she fell. It took them a long time to get to her. She had to go to the hospital because of that. I still haven't been able to figure things out. No one told me about it. I had to find out for myself. It is clean.
Stars
April 2018
They have been very supportive, and any questions I ask, they provide a lot of attention. The experience has been very positive. The floors are spotless with no odor. They are accommodating whether the food is pureed or chopped. If they do not have an answer, they find out, no matter what staff member. Usually, they have the answer right away. In a couple of instances, my mother did not have her jewelry on her, and they put her jewelry away in a safe place. Everyone has been very helpful and kind.
Stars
April 2018
The people there are nice. They are always cleaning my loved one's room, and there is nothing laying around. She does not complain about the meals. They are treating her super excellent. They are always calling me and scheduling meetings.
Stars
April 2018
Overall, the staff is very nice and does a very good job. The therapy is good. There seems to be a disconnect between therapy and the rest of the time for the patient. They have him do therapy in the morning and just sit in his room the rest of the day. They should continue exercise throughout the rest of the day. Overall, the people seem to be good people. They can work on timeliness. The building need a face lift. It's a little bit tired. They can update it a little. They can improve on quality of taste of food. My mother has been in the facility several times, and the food has just been like hospital food). It seems like dinner is a little late in the day. The early meal is at almost 6pm, which is quite late for people that are there at their age. The communication is pretty good.
Stars
April 2018
Everyone was very friendly and helpful if we had a question. When my loved one rang the bell, they came promptly. They have not called me with progress. I met with the two social workers. They were very nice and helpful. The admitting clerk was nice and helpful also.
Stars
April 2018
The staff is very responsive. I certainly appreciated the 72-hour team meeting. It seems not hectic, but like there are a lot of people there, and everybody seems to do their job. It seems OK. The staff has been responsive to my questions. My loved one did fall one night, and I did question that, and they didn't know what he hit because they weren't there, although he's right in front of their desk. They assured me he was fine, and he appeared to be, but his record does indicate he wanders in the night. They now have a mattress next to the bed, so he'll fall on the mattress. They let me watch his therapy. They update me if I want to be updated on his progress. I was a little concerned about the cleanliness, and I did talk to them about that. Bacteria is not good for me, and there are people cleaning all the time. There are handwashing dispensers everywhere. I don't know that they wash his hands before he eats. The food looks fine. The communication is good. My loved one was hardly there a few days when I got a call.
Stars
April 2018
The staff have all been good. Everybody speak and asks what they can help with. We go every day, but if there are any issues, they call us. When we bring something up, they take care of it. It was better on a different floor. My loved one prefers looking outside in the window, and now he has a roommate who is by the window and keeps it closed. The roommate turns on the TV loudly. It makes my loved one a little depressed. The therapists are doing the best they can. It seems like they gave him too much of dosage of meds yesterday before his therapy appointment, and he seemed a little high. I'm sure they're keeping an eye on him, but he ate a napkin that he was using. The nurses and aides are very friendly and helpful. They are, as everyone else, understaffed and overworked. I've seen cleaner, but they're in an old building. Parking is horrible and should be fixed. My loved one eats in his room. He complains about wanting more gravy.
Stars
June 2018
The admin office was very cooperative. The day shift nurses are polite and helpful. There is a big difference between the day shift and the night shift. The night shift nurses are very rude. I witnessed one nurse in particular that was very rude. When we got to his floor there was nurse who was very abrupt. She tossed paperwork at him. The facility has room for improvement as far as cleanliness. The paint is peeling off the walls.
Stars
June 2018
It is a nice place. We especially like one of the aides and I think the employee of the month is very good. The meals are very good. It is pretty clean. With some nurses, you tell them to do something and do not always follow through. Just maybe one or two nurses.
Stars
May 2018
There are things for my husband to do, and he really seems to like it there. The nurses are great! The staff are very nice - no complaints. It is clean, I always see the girl waxing the floor and cleaning the areas. For the most part he likes the meals.
Stars
May 2018
They do not have a respite contract so this was hard to decipher the long term contract to fit the situation. My loved one said the therapy is pretty good. They are disorganized. I was very disappointed in the staff friendliness. She did not complain about the food. The communication was the worst thing. She liked the aide though. We also liked the admissions assistant and her manager.
Stars
May 2018
He does have a phone in his room. I am waiting for a call from the doctor and social worker. I do not know how long he will be there or where is going after there. I would like to know more options and his status. He is hanging out in a bed all day. He seems to be improving slightly. The first couple of days they seem to be fine.
Star
May 2018
They were not helping her. She was sitting needing to be changed for two and a half hours. They would not come and help her after she rang the bell. I pulled her out of there because of the conditions.
Stars
May 2018
The nursing care and staff care was generally good. I'd recommend Abingdon overall. However my mother needs more extensive acute care. There was an incident where she should have been taken to the hospital sooner. She is being moved to a facility with more extensive care. One of the staff members was very helpful. It was not clean.
Stars
July 2018
The facility is comfortable from what I've seen. The staff are attentive and answer when I have questions or get back to me quickly. I have brought outside items like clothes and toothbrushes and toothpaste and they are cleaning them up better now. She eats okay. The wheelchairs are not clean, though.
Stars
July 2018
She has been there for over two years and I am very satisfied with her care. They are very good about communication. They send me letters and call. They let me know about the flu and facility updates. The facility could improve in terms of sanitation especially in the rooms. I always have to ask a staff member to come in and clean when I visit.
Stars
July 2018
The front desk people are amazing. Some staff bring down the experience, though. The previous social worker was wonderful. Some of the aides, not so much.
Stars
July 2018
When you need something the nurses help, you just have to wait. One of the therapists is very good. The cleanliness was pretty good downstairs, but upstairs was not good and needs help. There is a problem with the help, sometimes it takes longer than usual. I'm still waiting for the things I asked for. It takes too long to get service.
Stars
July 2018
It is going okay. They have a very friendly staff. They don't label bathroom or how to get there with arrows or signs. A new environment can be scary so they needs signs especially since memory problems exist. They also need more staff to help because they are not available to help. The cleanliness is good but the communication could be improved.
Stars
July 2018
It was very clean. The one meal I've seen was not inviting. We bring him food usually because my father does not enjoy the meals. I would call and ask for the nurse at the nurses station to get information and it was hard to get straight answers on my father's care.
Stars
July 2018
The facility looks pretty clean and staff is nice. He does complain about certain things. The staff is very nice.
Stars
July 2018
It is better than other facilities. They are very good about keeping me informed. The business office and finance office are great. His regular nurse is better than the sub nurses he has. He has expressed that at times he doesn't care for the meals. I know they are on a tight budget but I feel as though they could have a more organic selection/nutritional value. They did lose a clothing item and I have not heard back. When they do laundry please have a specific bag for each room for their laundry.
Stars
July 2018
My loved one gets good treatment. Everybody is excellent. I like several of the staff members in particular. It is pretty clean in his room. The social worker calls me for a team meeting.
Stars
July 2018
The nurses are very, very nice. My loved one does not associate with people and they are doing all they can.
Stars
July 2018
The people there are wonderful and they treat my mother very well. We like one of the staff in particular. The aides are wonderful. It is always clean and I have never seen it dirty. I do not dine with my mother but she has no complaints. They keep me informed when I am there and they answer my questions.
Stars
July 2018
One of the head nurses has been great. Also, I wrote a letter to the administrator about one of the CNAs because she has been wonderful with my mother in law for the past year and a half. I find on the weekends, and sometimes on the evening, there could be more attention to cleaning especially with residents themselves. Also there are a lot of complaints from the residents about the meals after they have changed companies.
Stars
July 2018
I have not had any issues with them and they are very helpful with him and he likes it there. The social workers are kind. They are very helpful. It is always clean in the room and facility with no issues. The meals seem fine and he often goes out. I speak with the staff frequently.
Stars
July 2018
Everything is fine with no complaints. The rehab is excellent. They give him what he wants as far as meals. All of the staff are nice. They really care and give the medicine as needed. We especially like the administrative staff!
Stars
July 2018
The receptionist is good. There is a female wound care doctor (or associate who works in conjunction with the doctor at the facility) who was was the first person to proactively reach out to me about my father's care and suggested wound care options for him. However there are issues with training and common sense with the staff. I want the administrator to please talk to my father. We have problems that need to be taken care of. There is a lack of proper care on the weekend shifts. The invitation to the care meeting was mailed to me after the meeting happened. I questioned why this happened. It looks like I am not participating or rescheduled it.
Stars
July 2018
Some aides were great but I struggled with issues with medications. The social worker was the least engaged I have dealt with. Not good follow up. The food was awful and the nurses were not on time.
Stars
August 2018
I liked the social worker. My loved one was moved because we thought she would have better care at another facility. She is hard to deal with. There was ripped wallpaper in her room and was never fixed during the five to six months she was there. She liked the food but I did not like it.
Stars
August 2018
It's kept clean. The meals are okay. My loved one is not happy and I worry about him.
Stars
August 2018
There is nothing bad there. I like the director. However I brought some clothes to her and they are missing. She is wearing old clothes there.
Stars
August 2018
From what I can see the rehab is on par. They have activities. I like the occupational and physical therapy. I like the day time nurses too. The food quality is good. It is an old facility and it is not clean. The tiles are wet and stained near the air conditioner.
Stars
August 2018
Overall Abingdon is a good facility. When my sister visited (who works at a nursing home herself) she thought this facility was twenty times better than the facility she works in. I have just had some concerns about being properly informed about my mother's care.
Stars
August 2018
The atmosphere is real good. The outside and surrounding areas are good. It's clean and smells nice. I got stuck in the elevator though, because I didn't know you had to push a code. They need to do better at responding when patients call them. The staff are not friendly, they don't say hello, and they are rude. Dinner is not on time, patients complain that they run out out of food and get dry toast.
Stars
August 2018
I'm happy with services, along with the majority of people I know. My loved one in a good place. Everything is great there, I have no complaints.
Stars
August 2018
The nurses are attentive with him and my brother-in-law is not easy to get along with. The staff is pleasant. I know the therapy is very good. The communication is very good too.
Stars
August 2018
I think it is a wonderful place. I know she is well taken care of. They are very kind and friendly. It is very clean. The meals are very nice and I have enjoyed them too.
Stars
August 2018
The people there seem to care for her and look after her needs. They are not always on top of things but they get around to it eventually. The nurses are very nice. The staff are very good with communicating.
Stars
August 2018
The therapist did good when arm was broken. My mom keeps throwing out her clothes and no one does anything about it. They know mom has memory issues so the garbage people need to look for it. She likes the food. They are good with communication.
Stars
July 2018
It's clean and the staff are polite. From what brother says, the staff are very friendly. He eats well.
Stars
July 2018
Sometimes it is hard to get help but overall it is good. It seems pretty good. The staff are helpful and nice. The food looks good. It can be hard to get a hold of someone for updates.
Stars
September 2018
He says the food could be better and hotter. The therapy is good.
Stars
September 2018
I do not believe there are enough dedicated workers. I had a meeting two weeks ago where I spoke with the CNA's and the director asked me to talk with them. I think I reached some of them. They put the patients in the day room who are not mobile. They put my my mom with people who cannot understand or talk and she needs to be around people who can speak. She did have some rehab. They are very dedicated. The therapist is very good. The nursing care is a hit and miss. The day room needs more cleaning. The rooms are pretty clean and the closets need attention. Sometimes the food is poor on certain nights like Sunday nights. They give her bread, a piece of meat and cheese. They need more vegetables and chicken.
Stars
September 2018
They are courteous and know what they are doing. There is a confusion in the bill and they changed the name on it. So have to go to the office to change the name. I just visited two days ago and they need to cut my loved one's hair at least once a month. It looks like no one cares. There's no extra service over there. The room is clean and nice. Most of the time it's clean and there's only a smell of urine sometimes. I go there every week so there's not much problem with communication.
Stars
September 2018
They take pretty good care of my loved one. The social worker calls me.
Stars
September 2018
Everyone I spoke with were very nice to me. I think they let him out too early with insurance issues, not really their fault but I think he still needs more and alternatives to have him stay haven't been discussed.The doctor was helpful and the nurses were very pleasant. They held meetings, they were fine, and all went very well.
Stars
September 2018
Abingdon is a very good facility overall. At times the facility plays music that is not appropriate for the age range of their clientele. Also, the TV in the gathering room has been broken for quite some time.
Stars
September 2018
I think Abingdon is very good. The nursing staff is outstanding and they try to accommodate him and are very good. He likes to be challenged. He would like more activities to stimulate his brain. I like the nurse supervisor who takes care of any of my issues right away. She is in our meetings and offers suggestions. She is outstanding. I usually get phone calls if there is an issue and the nursing supervisor or the social worker will call me. The receptionists are very accommodating and they are good at connecting me to the social worker. They are always willing to help out in any way. The floors always look clean but it is an older facility. The first floor for rehab has more updated furniture but the second floor needs to be refurbished. The meals are fine and he is a picky eater. They are accommodating to him and offer pasta and go above and beyond to make him a pasta dish.
Stars
September 2018
We have been very happy with Abingdon! It is quite a ways from where we are located, however because my loved one has adjusted so well and the care is good we are not considering moving him to a facility that would be more convenient for myself and my daughter. The facility is spotless. They keep up with his room very well. Also, there is not an odor at all in the facility which is very nice. He says the meals are delicious! They are always very good about answering any question we have. Maybe at times I do not go to the correct person to get information.
Stars
September 2018
My loved one is doing well there. Based on what I've seen it looks great! They do well with communicating.
Stars
September 2018
The facility needs to be updated. The nurses seem concerned. They call me about anything that goes on. The meals are really good.
Stars
September 2018
I have been pleased. The regular staff nurses on her unit floor have been more than accommodating to my loved one, and she's not easy. The meals are appropriate for a nursing home, it's a well-balanced meal. Communication is excellent. I think the new social worker and administrator were pleasing to talk to. Everybody has reached out a great deal.
Stars
September 2018
I was not happy with it. The nurses were good but I did not like the facility. My loved one was left alone. It is very dreary. Patients have a hard time leaving their home to go there. A woman passed away and she had a cat left there and they threw the cat's belongings away in the trash. I think that is cruel.
Stars
August 2018
The people taking care of the patients are very nice. I will say I really like that my mom is able to go outside from time to time. The staff is so friendly all around. The nurses are very friendly too. I wish there was a way to implement more vitamins into the care. The receptionist at the front office is also very friendly. They do call me and give me updates regarding her care. When I call my mother on the phone, I cannot hear her because of the other screaming resident and this is hard on my mother. When I go there I clean her room and bathroom. The bathroom is bad and there are four people using it. I sweep the the floors. The food is horrible. I try to bring her food. I would not feed this food to my dog.
Stars
October 2018
They are taking care of my loved one and she is happy and satisfied. The nurses take care of her and watch over her. They make sure she gets her meds. The financial person and the social worker both communicate well. The cleanliness is good. They are doing some renovation. They moved her to a different room with her own TV. The meals are okay but she is not eating well and they do not make her eat.
Stars
October 2018
Rehab is going good and they take time with me. With the nurses, the day shift is better than the night shift. There was mis-information about my care and had to wait 2 to 3 days for information. Everyone needs to be given information about the patient coming and know more about their charts.
Stars
October 2018
The communication from the staff at Abingdon was excellent. I'd recommend this rehab.
Stars
December 2018
They are really sweet! She doesn't like the meals though, she does not like things like bologna.
Stars
December 2018
The social worker was good. They do not do the proper job overall. I feel like the doctor should be there more than once a week. On her first night, there was no food or anything to drink. They look at you like "what are you doing here," with no greeting.
Stars
December 2018
The staff is okay. They cooperate and they are nice. The nurses are good. It is very clean and nice. He has only been there a few days and they changed his room.
Stars
December 2018
The administrator was great. It's very clean to me. They have been good about communicating. I think they need more aides. She just sits in front of the nursing station. I assume that is because they don't have enough staff. But she is cleaner here and the facility is cleaner.
Stars
December 2018
When we first walked in, I wasn’t sure on what to expect. But, I have to say the nurses there are phenomenal. The you make you feel comfortable about leaving your loved one there. They are very patient. They really try to work with him. They are sweet, professional, and patient. They left such an impression on us, that for the holidays we are going to give them Gift Certificates. They are very professional and kind-- and it's not just because they have a job, but because they care. It's clean. From what I see, they are on top of it. They make sure my dad's bed is clean. I think it could use a little more updating. But once you move past that and meet the staff, you have a change of heart. So far it's been great. They bring my father his food and it has to be cut up, but it looks delicious.
Stars
November 2018
There are a lot of good people there. The nurse staff was good. The staff were pretty friendly. I would give the Dietitian 5 stars! She has gone out of her way and is very nice. The charge nurse and the nurse who worked with my mom during the day was very helpful. There were some problems though. It is unacceptable to find your mom in a condition of not being changed. Not once, but multiple times. They work with a lot of outdated stuff. Like the room with the ice. Also, I have tasted some of the food, and I was like "Dang, that's Nasty Ma."
Stars
November 2018
My loved one is getting better and she is okay. I do not know when she will be able to walk to come home. She is getting therapy. They are okay. They have good care but sometimes the head nurse at night has an attitude. Some staff are not friendly.
Stars
January 2019
I really like the PT and the social worker. However the CNAs would just drop off the food and did not provide assistance with meals. They were not on top of her care or monitoring her diet needs.
Stars
January 2019
Everyone is super friendly. The nursing supervisor was very good. They are really good about calling me and they keep me posted. They are trying as much as they can to help my mom. They try to stay on top of everything and they call back if I ask. The social worker has also been helpful. It is clean. Aesthetics aren't everything, especially when it comes to the care, but the facility could use a little updating.
Stars
January 2019
The attentiveness was good. The staff are caring and concerned for their patients. They are very clean.
Stars
February 2019
They were pretty good with all of their services and did a good job. The nurses were terrible at answering the phones but were otherwise pretty good. Everybody there is friendly and even the patients. They keep it pretty clean. They take too long to answer the phones. They need to let the people know what is going on on the outside from the inside.
Stars
February 2019
They were very courteous to us. The nurses were attentive to him. The staff were very polite and nice. It looked clean to me. He said the food is very good.
Stars
February 2019
When she went in the nurses did not listen to her but it has gotten better in last few days.
Stars
February 2019
The entrance is very nice and the rooms were clean. He was happy with the variety and the quality of the food. Vivian, a nurse, was very nice. My father's primary language is Spanish and he had difficulties communicating with the staff in English. Some of the staff were not kind when it came to understanding him.
Stars
February 2019
Overall the experience has been very, very good. She hates the meals. She hasn't enjoyed anything that has been served to her so far.
Stars
February 2019
It has been excellent so far for my loved one! The nurses are excellent. The social worker/case manager has been extremely helpful. He complains about the meals but that is just because he don't like the smaller portions.
Stars
February 2019
The nurses are caring. The care is good but they was a problem with clothes going missing.
Star
February 2019
The facility is lacking staff. The nurses don't show up and sometimes medicine was missed. From what I can tell the staff is friendly. The facility is overall a little shabby. The food is just not tasty.
Stars
February 2019
Some of the staff are exemplary and some are unbearable. There have been a lot of issue, mainly with the CNA care. One CNA was particularly good. And the charge nurse was very good. The food quality really fluctuated.
Star
July 2018
My mother has been at the facility for one week and at this time I have been very disappointed with the facility. The staff treats the patients as a whole rather than individually. Also, there are only one or two individuals from the facility that can communicate with her because she speaks Spanish.
Stars
April 2019
So far the meals seem to be fine. It is clean but the facility itself could use some upgrades.
Stars
April 2019
I like the way the staff treats my mom. I am happy with it and the facility. My mom is doing so much better. Her diet is really important and they give her the right meals and portions. When she calls them for help, they come fast. She is healing fast and they are giving her the right medication and food for her medical condition. The staff are friendly and give me the information I need. If I have a question they give me the right answer. It is clean and I really like it.
Stars
April 2019
The lady in admissions and the social worker are really helpful. My loved one complains about the meals but I think they are fine. I think the patients' bathrooms could use more attention.
Stars
April 2019
My loved one seems content. The staff and nurses seem very friendly. The social worker seemed very friendly on the phone. He is happy with the meals he is getting. The first room was not clean but the second room and its bathroom are clean. The communication can improve. I have only talked to someone once or twice and I called this morning but I am waiting for a callback.
Stars
March 2019
The staff is very nice and they are concerned about my moms well being. They are efficient at providing things right away. I have spoken to everybody and people know me and my mom. I have no complaints about the rehab. The social worker knows what he is doing and he cares about everyone there. The therapist explained everything she wanted to do for my mom to help her with her strength. The nurses tell me whether she eats or not; they are my eyes and ears.
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