Westgate Hills Rehab and Healthcare Center

10 N. Rock Glen Road
Baltimore, MD 21229
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About Westgate Hills Rehab and Healthcare Center

Philosophy

Westgate Hills is a welcoming, 120-room skilled nursing community proudly serving the post-acute and long term care needs of families in West Baltimore City and beyond. As a distinguished member of Marquis Health Services, we will help you reach your fullest potential with our signature Rehabbing Care.

Description

Westgate Hills Rehabilitation & Healthcare Center is the leading provider of subacute rehabilitation and skilled nursing care Our short-term care program offers a supportive, family-like environment to help every resident with their unique rehabilitative goals centered on regaining independence. Physical, Occupational & Speech Therapy are offered 7 days a week and we also coordinate post-discharge care and service for comprehensive rehabilitation. 

Modern and innovating technology and practices are utilized for various forms of specialized care, depending on our patient's needs. To help improve overall improved well-being, we offer other support services ranging from social services/case management to financial planning/Medicaid application assistance.

Our comprehensive clinical services include:

  • Subacute Rehabilitation
  • 24/7 Skilled Nursing Care
  • Physical, Occupational & Speech Therapies 7 days per week
  • Orthopedic Rehabilitation
  • Stroke Recovery
  • Respiratory Therapy
  • Tracheostomy Care
  • Bedside Dialysis
  • Wound Care
  • Complex Medical Management
  • Restorative Therapy
  • Pain Management
  • Intravenous Therapies
  • Nutritional Assessment
  • Feeding Tubes/ PICC Lines Care
  • Psychiatric & Psychological Services
  • Laboratory & X-Ray Services
  • Palliative / Hospice Care
  • Respite Care
  • Urgent SNF™ Stabilization Program
  • Care Navigation™

To learn more about how we can help you reach your fullest health potential, please visit our website: www.westgatehillshc.com!

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Age: No age restrictions
Commercial insurance
Veteran Affairs contract
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 2/5
Quality Rating: 5/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 1/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 23
Facility Related Incidents 15
Number of Fines 1
Total Fine Amount $2,381
Total Number of Penalties 1

Nearby Cities

City Distance Number of Facilities
Catonsville2 miles9
Baltimore6 miles45
Pikesville6 miles1
Brooklyn Park6 miles1
Ellicott City6 miles2
Randallstown8 miles4



Reviews

Highest Newest Oldest Lowest
3 StarsFull starFull starFull starGray starGray star
May 2018
I do not think they were used to dealing with someone in my loved one's condition. They were not changing her and they had her on sedatives. I had a meeting with them and things are better now. The meals are not good. I have to tell them to give her water.
4 StarsFull starFull starFull starFull starGray star
May 2018
They are all friendly, and I would recommend Westgate Hills.
3 StarsFull starFull starFull starGray starGray star
May 2018
Everything seems to be okay. The place is real clean. I just had a bad experience with a couple of aides our first night there.
5 StarsFull starFull starFull starFull starFull star
May 2018
There have been improvements from when I was there years ago. I have not seen anything I would be upset about. My loved one is doing so much better. I appreciate all they are doing for them. He said the food is pretty good. They call me if anything changes or they do something different.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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