Chestnut Woods Rehabilitation & Healthcare Center

73 Chestnut Street
Saugers, MA 1906
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About Chestnut Woods Rehabilitation & Healthcare Center

Philosophy

In charming neighborhood of Saugus off Route 1, Chestnut Woods is a CMS 5-star skilled nursing and rehabilitation center providing outstanding short-term rehab and long-term care, as well as a full range of specialty programs and award-winning cardiopulmonary care. 

Description

At Chestnut Woods, we are committed to helping your stay be as comfortable as possible. From BBQs in our courtyard to multicultural events, we do our best to meet the diverse interests of our residents. 

Our state-of-the art rehab program is aimed for individuals recovering from orthopedic surgery, stroke, cardiac or pulmonary conditions. Our mission is to restore independence and maximum function as soon as possible. We deliver cutting-edge therapies seven days a week to help you best meet your goals!

Our complex medical services include:

  • Post-Operative Subacute Care
  • 24/7 Skilled Nursing
  • Physical, Occupational & Speech Therapies seven days per week
  •  Respiratory Therapy seven days per week
  • Orthopedic Rehabilitation
  • Cardiopulmonary Care
  • Complex Wound Care
  •  Stroke Recovery
  •  Restorative Care
  • TPN & IV Antibiotics
  • IV Therapy
  • Pain Management
  • Urgent SNF Stabilization Program
  • Care Navigation, and more!

We encourage you to visit our website to learn more about our unique services: www.chestnutwoodsrehab.com! 

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Activities onsite
Activities offsite
Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Male
Female
Private Pay

Staffing

Languages spoken: English, Spanish

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 4/5
Quality Rating: 0/5
Nurse Rating: 4/5
Staff Rating: 3/5
Survey Rating: 4/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 1
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Saugers0 miles1
Saugus1 miles1
Revere3 miles2
Lynn3 miles3
Melrose4 miles3
Everett4 miles1



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
April 2019
My loved one is doing so much better there and I see a big difference in just a short period of time. The staff is awesome and really good and always have a smile on their faces. The place is very, very clean! He said that he likes the meals. The communication is going well!
5 StarsFull starFull starFull starFull starFull star
April 2019
The staff is very, very attentive to our concerns. When it comes to my mother, the care is on point. Rehab is going good. One of the coordinators was really good at providing information. Getting contact information wasn't like pulling teeth.
3 StarsFull starFull starFull starGray starGray star
April 2019
My loved one is progressing with his therapy. They are doing a lot with him and he is getting stronger. He does seem happy with the nursing care. So far from what I have seen everything looks very clean. The communication was not too great in the beginning but it definitely improved along the way.
3 StarsFull starFull starFull starGray starGray star
April 2019
My mother gets rehab every day which is a really good thing. They are receptive to my suggestions. The staff is great and friendly! My mother loves the meals. It is clean considering they are under construction. But because of the construction, it is noisy. In the beginning, everybody was calling and asking me things but after that, I have heard nothing about her progress.
3 StarsFull starFull starFull starGray starGray star
April 2019
The staff is mostly fantastic, helpful and friendly to my mother. There is a girl who is very friendly, attentive and just amazing! The people that handle the payment side and the caseworker are all very helpful and accommodating. The nurses are very good nice and attentive. I think the facility could be cleaner especially in the dining room. The meal quality and communication can improve.
5 StarsFull starFull starFull starFull starFull star
April 2019
All of the therapists were very good to my loved one. There was an aide who was very good to him. His room and bathroom were clean always. Any area that I visited was clean, even the elevator was clean. The communication could use some improvement. There was miscommunication between the admin and the therapists. The food wasn't that great.
2 StarsFull starFull starGray starGray starGray star
April 2019
It is a very clean place! My sister is unhappy with the meals though.
5 StarsFull starFull starFull starFull starFull star
April 2019
Some of the nurses are good, some aren't. Some of the nurses were giving my sister a hard time in the beginning about changing her sheets, but they have gotten much better about it and change them frequently. The meals are small and they communicate things directly to my sister.
4 StarsFull starFull starFull starFull starGray star
March 2019
It was really clean here but I hardly ever saw a nurse.
4 StarsFull starFull starFull starFull starGray star
March 2019
My mom hasn't complained about the meals, so I think that means they are good. It is a very clean facility! I think that they could use some improvement with communication.
5 StarsFull starFull starFull starFull starFull star
March 2019
I am really pleased with what is happening there. The therapists are determined to get my dad where he needs to be. Everyone, from the nurses to the aides, is wonderful and very friendly. They keep my dad clean and the facility is clean as well! The meals have been fine but my dad doesn't eat a lot. They have not called me a lot but when I visit they give me a lot of updates.
4 StarsFull starFull starFull starFull starGray star
March 2019
Everyone has been really nice, especially the social workers and administrators.
5 StarsFull starFull starFull starFull starFull star
March 2019
I would definitely recommend the facility! Everything has gone really well so far with no complaints. The nurses are very nice and helpful people and my mom hasn't even complained about the meals!
2 StarsFull starFull starGray starGray starGray star
June 2019
The therapy has been doing a good job. The nursing care seems okay to me. However, on the weekend it is practically non-existent. The place is kept very clean even with the construction going on! The staff has been attentive.
4 StarsFull starFull starFull starFull starGray star
June 2019
We have been pleased with our Uncle's stay here at Chestnut Woods. The staff has been so cooperative and sensitive to the patient's care. The therapists seem supportive. I especially noticed that this facility does not have the certain unpleasant aroma other facilities seem to have. I was there at lunch time and saw was he was eating. For his age, he has been cleaning his plate there!
4 StarsFull starFull starFull starFull starGray star
June 2019
Overall the people here are great. The nurses are just wonderful. They've been very accommodating. The nurse my loved one has here is really good. Sometimes the food is very good and sometimes it's a little off. Sometimes it can be hard to get all the information from all of the doctors my mom sees.
4 StarsFull starFull starFull starFull starGray star
June 2019
It seems good with no issues. I have called the nursing station and I have not been there yet in person. The staff care is good and my loved one is very happy. He loves the food. I have to initiate the conversation but I do get updates. The nursing staff is good with updates. They have done a good job as a team.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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