River Terrace Rehabilitation & Healthcare Center

1675 North Main Street
Lancaster, MA 1523
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About River Terrace Rehabilitation & Healthcare Center

Philosophy

At River Terrace, you'll find a "Home, Sweet Home" away from home. We are proudly a CMS 5-star, Deficiency-Free skilled nursing facility, and recognized as one of the Best Nursing Homes in America by U.S. News & World Report (2017-2018). 

Description

River Terrace features 33 private and semi-private rooms for the most advanced post-acute rehabilitation services and skilled care, including our premier state-of-the-art pulmonary program.

Our caring staff treats every resident with kinness, dignity and respect. We take pride in our exceptional communication among team members and families, making sure that everyone, from administrators to caregivers, is up to date on each resident’s needs and progress. Bright, airy rooms, a vibrant courtyard, and big bay windows make River Terrace truly a "home, sweet home."

Our full suite of world-class clinical services includes:

  • Physical, Occupational, and Speech Therapies offered seven days per week
  •  Respiratory Therapy and on-site Respiratory Therapist
  •  Pulmonary Management and Rehabilitation
  • Wound Care
  • Stroke Recovery
  • Complex Medical Care
  • Diabetic Care
  •  IV Therapy
  • Pain Management
  • TPN Care, and much more!

Please visit our website at www.riverterracerehab.com or schedule a tour to learn more about our top-of-the-line services.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Activities onsite
Activities offsite
Devotional services onsite
Devotional services offsite
Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite

Patients accepted

Medicaid
Medicare
Male
Female
Private Pay

Staffing

Languages spoken: English, Spanish

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 5/5
Quality Rating: 0/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 5/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 0
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Lancaster0 miles1
Leominster5 miles2
Sterling7 miles1
West Boylston8 miles1
Ayer9 miles1
Fitchburg10 miles3



Reviews

Highest Newest Oldest Lowest
4 StarsFull starFull starFull starFull starGray star
January 2019
Mom is a very go-getter. She wants to do even more with therapy, and they gave her two sessions today! Today, she had chicken Chicken a la King at mealtime, or something fancy like that - anyway, she loved it! The building is cold and their temperature is very regulated. Other than that, it's good. It seems very clean to me.
4 StarsFull starFull starFull starFull starGray star
January 2019
My dad has been happy so far. However he selected certain meals and he did not receive them because they were out of them.
3 StarsFull starFull starFull starGray starGray star
January 2019
The staff are real nice. It looks okay.
5 StarsFull starFull starFull starFull starFull star
January 2019
They're great!
4 StarsFull starFull starFull starFull starGray star
January 2019
Everybody was really wonderful. My mother liked everyone and they were all very helpful. My mother said all of the staff was really great. It would be better if they tried to put people together as roommates in a way that made sense. I asked them to not do a test, but the nurse practitioner ordered it. They ordered an expensive medical test that was not necessary.
4 StarsFull starFull starFull starFull starGray star
January 2019
The food was good. The staff was all excellent and professional. They were right on it. The nurses were very good. They were right on point and constantly professional. I left there today and they gave me excellent explanations. The therapy was excellent, though it could have been more intense.
4 StarsFull starFull starFull starFull starGray star
April 2019
She likes it and has seemed to adjust to the change. They are very friendly! It's very clean, I am very impressed. I asked my loved one if she likes the food, and she says yes. They answer all my questions.
5 StarsFull starFull starFull starFull starFull star
April 2019
They are doing a wonderful job with being nice and attentive. She is getting better and they are helping her to get better. They are wonderful. I like them all and they are wonderful. My mother is terrible and I have not had the food. It is institutional food. They are all equally good and anytime I call they are good about getting information to me.
5 StarsFull starFull starFull starFull starFull star
April 2019
It's a small place with a lot of people, but the staff goes out of their way to help the patients best they can.
5 StarsFull starFull starFull starFull starFull star
April 2019
They have just been good. We met with the therapist and they were really good. When he calls they come in and help him. They were really good. The main nurse is pretty nice. All of them have been really friendly. The hallways and room were clean.
3 StarsFull starFull starFull starGray starGray star
April 2019
They've been good about letting me know about my concerns. I have to go and tell them to clean up the bathroom and had to clean my father's room.
5 StarsFull starFull starFull starFull starFull star
April 2019
A 5++ ! The people that work in the therapy department are very cheerful and very helpful. They are here when you need them. Everyone is friendly. It's extremely clean but the food is terrible. I know they outsource, but there is food that is brought in that is not fit to eat. They are very informative. The nursing and the physical therapy are right on top of telling me where I am in my progress.
5 StarsFull starFull starFull starFull starFull star
May 2019
It is a great place and they are all helpful. Everybody was very cooperative and helpful. My sister likes the food and she tells me what is going on.
5 StarsFull starFull starFull starFull starFull star
May 2019
The communication has been great. The administrators go above and beyond and are really friendly. There is always someone singing.
5 StarsFull starFull starFull starFull starFull star
May 2019
Overall, it was good!
4 StarsFull starFull starFull starFull starGray star
April 2019
The staff is good and it is really clean.
4 StarsFull starFull starFull starFull starGray star
June 2019
It was surprisingly very clean. I have not communicated much with them.
3 StarsFull starFull starFull starGray starGray star
June 2019
My loved one doesn't seem happy. Sometimes they're very slow in responding in getting him help. I've had some of the attendants there that weren't very cooperative. Some people are very pleasant and very nice, others who couldn't care less about you. They do a very good job of cleaning. I haven't had much communication at all.
5 StarsFull starFull starFull starFull starFull star
June 2019
It was a good experience!
4 StarsFull starFull starFull starFull starGray star
May 2019
The care from the aids was excellent. The thing about this place is they weren't short-handed. The linens smelled good and the whole place doesn't smell of disinfectant.
4 StarsFull starFull starFull starFull starGray star
July 2019
The communication has been very good. I have been told the meals are not great.
4 StarsFull starFull starFull starFull starGray star
July 2019
My loved one is not happy with the food. The staff are there 24/7 and always coming in and checking on her. They are very personable people with good attitudes. It's clean.
5 StarsFull starFull starFull starFull starFull star
July 2019
Everybody is very attentive with my loved one. They all know who he is. When people pass by his room, they always say "hello.". I've been very, very pleased. They are are very friendly and courteous. I think it's very clean. The communication is very good!
4 StarsFull starFull starFull starFull starGray star
June 2019
I am thoroughly happy with all of the care my loved one had. I think the staffing was awesome and the administration was really good. I was really impressed with the OT and PT and the tall gentlemen was exceptional. All of the staff were good. The RN's and administration was good. The facility is older and it needs some upgrades but it is not dirty. When she saw something she liked on the menu, she would order it.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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