Mont Marie Rehabilitation & Healthcare Center

34 Lower Westfield Rd # 1
Holyoke, MA 1040
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About Mont Marie Rehabilitation & Healthcare Center

Philosophy

With a strong foundation in the compassionate tradition of our founders, the Sisters of St. Joseph, Mont Marie Rehabilitation & Healthcare Center has provided outstanding healthcare to the Holyoke community for over a century.  

Description

At Mont Marie, we help ease your transition from hospital to home as you regain your strength, and offer a full spectrum of medical care in an encouraging, family-like environment. Our state-of-the-art Stroke Program helps our patients return to prior routines and lifestyle, utilizing the latest technology and rehabilitative modalities. We also specialize in orthopedic rehabilitation, with rigorous and targed rehab programs that help you or your loved one return to normal life as quickly as possible.

Our full suite of clinical services includes:

  • Post-Operative Subacute Care
  •  24/7 Skilled Nursing Care
  • Physical, Occupational & Speech Therapies seven days a week
  • Orthopedic Rehabilitation
  •  Cardiac Care
  • Pulmonary Care / On-Site Respiratory Therapist
  • Stroke Recovery
  • Diabetic Care
  • Wound Care with Wound Physician on Staff
  • TPN and IV Antibiotics
  • I.V. Therapy
  • Pain Management
  • Dental, Optomotry, and Audiology Services, and more!

Please visit our website at www.montmarierehab.com, or schedule a visit to learn more about our world-class healthcare services.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Resident parking available
Complimentary transportation
Activities onsite
Activities offsite
Outdoor common areas
Indoor common areas
Meals provided
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Male
Female
Private Pay

Staffing

Languages spoken: English, Spanish

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 2/5
Quality Rating: 0/5
Nurse Rating: 5/5
Staff Rating: 5/5
Survey Rating: 1/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 0
Facility Related Incidents 7
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
West Springfield1 miles1
Chicopee1 miles3
Holyoke3 miles7
Springfield4 miles4
South Hadley6 miles1
Agawam6 miles5



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
January 2019
The people are friendly and she is happy there. They are kind. The staff is very nice and always polite.
5 StarsFull starFull starFull starFull starFull star
January 2019
They are "up and bubbly" people. Everyone can't help you enough. I am new at this, so it's good that they will talk and explain thing to you. People go out of their way to help you. It's a very family oriented place. I haven't seen a single person without a smile on their face. I do therapy with my dog, so I visit other facility's like this one all the time. This one is very clean. Today, I arrived and the therapy woman was there and she explained everything she was doing and what her thoughts were.
5 StarsFull starFull starFull starFull starFull star
January 2019
It's very clean and pleasant and the people are very nice. Especially the therapist is very understanding. The phone by his bed does not work and we reported it and it is still not working.
5 StarsFull starFull starFull starFull starFull star
January 2019
It's good overall. The food is excellent.
4 StarsFull starFull starFull starFull starGray star
January 2019
The rehab department is great! Everything is clean! So far they have been pretty good. Every time I go she's clean, they give her her meds and meals on time. Everything is clean. The bathrooms and the patients. My mom told me that the meals are great. They have been pretty good with communication, not like the other place we were at before.
5 StarsFull starFull starFull starFull starFull star
January 2019
The care that they were giving my son was good. It was really good food. Communication was very good.
4 StarsFull starFull starFull starFull starGray star
January 2019
It is safe and the care is pretty good. I think my mother would say that the therapists are fabulous, and they are. The nurses are pretty attentive. I think staffing issues bring it down, in particular the quality of the care from certain individuals. Some people are stellar, but there are others who are not. We have been there before and the staff was better. There has been a change in the staff and the people are different. Considering it's an older building that has a little bit of an institutional feeling to it, it's clean. You also have options to private rooms. We also like that the rooms are near each other, so there is always somebody around.
2 StarsFull starFull starGray starGray starGray star
January 2019
Everywhere I looked it was very clean. Some nurses were great and some he would ask for things and they never came back. Some laughed at him for some of his requests. Others were very helpful. Overall seemed conscientious. The front desk was polite and helpful. But the CAs that brought the food were not helpful. Therapy was sometimes too strong but he liked the therapists. Some were really great. One helped him with his breakfast. Their food was not good. And other issues as well. He requested not to go back there. He was on a special diet and was given the wrong food all the time even after bringing it up several times.
5 StarsFull starFull starFull starFull starFull star
January 2019
The staff seem really nice. Every time they have a question they have called me. The last place she was at, she only had complaints. She has not complained at Mont Marie at all.
4 StarsFull starFull starFull starFull starGray star
January 2019
I like it, it is a great place. The staff is very friendly, and very nice. They are working on getting mom to eat more.
4 StarsFull starFull starFull starFull starGray star
January 2019
They have been very good. The people are very nice to my mom and very attentive.
4 StarsFull starFull starFull starFull starGray star
February 2019
For rehab I would recommend the facility! The only issue we had was with her laundry. Her clothes were lost for a few days but it was taken care of.
5 StarsFull starFull starFull starFull starFull star
February 2019
My loved one seems to be happy there.
5 StarsFull starFull starFull starFull starFull star
February 2019
They are very caring and have been taking a hands-on attitude to get him better. It's very clean.
4 StarsFull starFull starFull starFull starGray star
February 2019
Everyone is great there. The staff are more than helpful. Everyone has been very good. My father has been getting along with everyone. The whole staff is really good and does a great job. He likes the food and their communication is really good.
4 StarsFull starFull starFull starFull starGray star
February 2019
Overall I'd recommend Mont Marie. I would have absolutely preferred more communication from the facility up until this point.
4 StarsFull starFull starFull starFull starGray star
February 2019
The staff is very caring and very attentive. The therapists are very nice. It's very good. One of the aides is phenomenal and our nurse is most welcoming and friendly. The only drawback is that I wish I had daily updates. I would like to know if my mom ate.
5 StarsFull starFull starFull starFull starFull star
February 2019
My loved one is doing well.
3 StarsFull starFull starFull starGray starGray star
February 2019
It was clean and they were polite. The staffing is not adequate enough with a few more people on staff. The activities were good. He only had sponge baths. Everything was organized and labeled clearly. Everything was in its place. They had to notate anything they used and was locked up. There is usually a family meeting to go over the progress between nutrition, social worker and PT and I was not told of any results and I was not told there was a meeting.
5 StarsFull starFull starFull starFull starFull star
January 2019
My loved one is getting all the help she needs and she is happy. We are very pleased. Everybody is very nice and the staff are very friendly. I am very happy with the place. She has been to other places and we are very pleased with this one. She likes food.
4 StarsFull starFull starFull starFull starGray star
January 2019
It seems very nice and clean. All of the woman and men are real good there. The staff care and nurses are very good. They cannot drop everything to help and they are busy. Sometimes she has to wait to for help with the bed pan, but the helpers are nice and helpful. She talked with them about her diet and her needs are met now.
4 StarsFull starFull starFull starFull starGray star
April 2019
The people there are friendly and amazing to my loved one. The nurses have been very nice and helpful. The place is clean. Some meals she likes, and some she does not like. The communication can improve.
4 StarsFull starFull starFull starFull starGray star
April 2019
It has been good. The staff is responsive to any questions that we have. Majority of the time they come help him at a reasonable time. There are times when he is hitting his buzzer and they don't come quick enough.
4 StarsFull starFull starFull starFull starGray star
April 2019
Overall it was good. I am impressed with their communication. The nurses are friendly and available to talk to. The facility was very clean.
5 StarsFull starFull starFull starFull starFull star
April 2019
My loved one is feeling better now. The facility is clean and the meals are good. The nursing care is okay as well.
4 StarsFull starFull starFull starFull starGray star
May 2019
The nurses seem to be very good. My loved one has said less than positive about some of the aides.
5 StarsFull starFull starFull starFull starFull star
May 2019
They are taking very good care of my loved one and the staff is helpful. It is a nice place. That is very good and she gets therapy every day. I assume it is fine and she seems to be doing okay. They are very friendly and helpful. It is spotless and very clean. I have not seen her eat but she said the food is good. The communication is very good.
4 StarsFull starFull starFull starFull starGray star
May 2019
He has an appetite and he is eating everything. My children have gone and questioned the nurse but otherwise, I would prefer a little more contact from the facility.
5 StarsFull starFull starFull starFull starFull star
May 2019
I would recommend the facility. I am very pleased with the nursing care. There is a head nurse that is there is great. The friendliness can be uneven. It is clean. She seemed pleased with her meal. She said she was not eating lunch too much but then when I saw her she was eating.
4 StarsFull starFull starFull starFull starGray star
May 2019
They give good personal care and they genuinely care about the patients. They even have activities! She said the care and food are good. Both the nurses and aides are very kind there. It is pretty good and they are constantly cleaning. I have only been there for a small portion of one meal. They have music in the dining room. They have a nice chapel there and nuns who volunteer to help. It is very good for religious minded. They tell me how she is doing and I go there every day. They know what is going on with the patient. I talk to the nurses and they are very aware of all sorts of aspects of the daily activities.
5 StarsFull starFull starFull starFull starFull star
April 2019
It is wonderful and it is a great place and that is why we picked it. The nurses do a great job. They are on top of their game and are great. Everyone is wonderful. I was there for breakfast and they look great.
3 StarsFull starFull starFull starGray starGray star
April 2019
Overall, it was good but I have not had communication except when I am there.
4 StarsFull starFull starFull starFull starGray star
April 2019
I am pleased with them over there. It is nicely kept and they are very pleasant. They make sure my loved one is very comfortable. The nurses have been very good and she knows them by name. We have been very happy. She had a very loud room mate and my brother asked to move her and they moved her in ten minutes. It is very clean and very well kept up. She actually likes the food and she is kind of picky.
3 StarsFull starFull starFull starGray starGray star
April 2019
The physical therapy lady has been very nice and supportive. There are some nurses that are better than others. The beginning process was unclear to us at first.
5 StarsFull starFull starFull starFull starFull star
April 2019
I think it is a very nice place and the people are very nice and helpful. Everybody says hello to you and it is a homey place. Every one my loved one has been in contact with has been friendly. He is very happy there as far as happy can be when you are not well. He really likes it over there. It is very clean.
5 StarsFull starFull starFull starFull starFull star
June 2019
I cannot tell you how much Mont Marie has put my mind at ease. I love my uncle and I know that he is being so well taken care of here. I visit the facility every day and there has not been one negative thing I could say. Really, the staff is outstanding and have been there every step of the way for both my uncle and our family. There has been absolutely nothing I could possibly point out. We have been nothing but happy. They keep it so clean. They have been doing a good job with his meals even with his dietary restrictions. They have great communication when I am there.
5 StarsFull starFull starFull starFull starFull star
June 2019
My loved one thinks the therapy is excellent. He loves everybody that takes care of him. The meals are very good, he likes it. I wish the doctors would tell me more. He is very satisfied there!
4 StarsFull starFull starFull starFull starGray star
May 2019
The therapist is very down to Earth and explains everything to me. I think her nurses are good but they are a little noisy in the hallways. I have noticed a few things on the floor. The communication is pretty good but they have not contacted me when I am not there with my loved one.
4 StarsFull starFull starFull starFull starGray star
May 2019
My loved one spoke most highly about the therapy services here. She seems satisfied and she has certainly not anything negative she has mentioned. The staff is quite friendly here! The cleanliness is excellent! Some meals were not the best. I have not heard much from them.
5 StarsFull starFull starFull starFull starFull star
May 2019
The communication has been pretty good. The meals have been good but we have been having some issues with getting her dietary needs met.
4 StarsFull starFull starFull starFull starGray star
May 2019
My loved one is getting stronger and doing pretty good in therapy. Everyone seems pretty nice. They are being nice to her and that is what counts. She likes the meals.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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