Chateau Living Center

716 Village Road
Kenner, LA 70065
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About Chateau Living Center

Philosophy

At Chateau Living Center of Kenner, we create a nurturing and loving homelike environment that promotes health and healing. Our mission is to provide quality care with integrity, compassion, professionalism, and teamwork. Our residents are happy, comfortable, and well-cared for by our experienced and compassionate care team. We offer comprehensive and holistic care and aim to nourish the well-being each of our residentsphysically, emotionally, and spiritually. Chateau Living Center is a place you will be proud to call home.   

Description

Chateau Living Center of Kenner offers a wide variety of rehabilitation and skilled nursing services. Our rehabilitation is patient-focused and goal-oriented to quickly return our patients to their highest level of indepence. We offer a full range of rehabilitation services. In addition to physical, occupational, and speech therapy, our therapists are experienced in addressing:

  • Fall risk management
  • Pain management
  • Functional mobility
  • Activities of Daily Living retraining
  • Stroke recovery
  • Dementia care
  • Weight loss
  • Aphasia
  • Continence improvement
  • Wheelchair positioning
  • Orientation and cognitive retraining
  • Edema
  • Splinting/contracture management
  • Dysphagia
  • Total knee replacement

In our skilled nursing unit, The Atrium, residents are provided with unparalleled skilled nursing care and rehabilitation therapy. We also offer comprehensive, onsite care catered to meet the unique needs of our long-term residents. 

We offer a wide array of amenities and activities to keep our residents happy and engaged. We located in close proximity to numerous local attractions in the New Orleans area. We offer a wide variety of food choices and customized meal plans which can be enjoyed in our indoor atriuma garden-like setting with live trees, high ceilings, and beautiful skylights. Our team creates customized activity plans for all of our residents. We offer a variety of engaging activities in both social and individual settings. Our private and semi-private rooms come with wireless internet access, cable TV connections, and laundry and housekeeping services.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
IV-infusion therapies
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call
Dialysis
Dialysis offsite

Amenities & Features

Activities onsite
Devotional services onsite
Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Commercial insurance
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 2/5
Quality Rating: 0/5
Nurse Rating: 1/5
Staff Rating: 1/5
Survey Rating: 3/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 5
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Kenner0 miles2
Metairie5 miles4
Harahan6 miles1
Jefferson8 miles1
Destrehan8 miles1
Luling10 miles1



Reviews

Highest Newest Oldest Lowest
5 StarsFull starFull starFull starFull starFull star
September 2018
I am pretty pleased. I am comfortable with my loved one being there. The therapists are nice and good. The nurses are good also. The majority of the staff is friendly. Maybe servers at lunch are the least friendly , and the laundry lady. The food seems good and my loved one is not complaining, so she seems happy with it. My only concern has been some of her clothes going missing. No one reaches out, but when I'm there I can speak with them. I make myself available for certain things to talk with them.
5 StarsFull starFull starFull starFull starFull star
September 2018
It is a nice place. They are taking good care of my loved one. Therapy is excellent. The nurses are wonderful and they communicate really well. The staff is very friendly. The facility is clean and very nice.
3 StarsFull starFull starFull starGray starGray star
September 2018
When the call light is pressed, it takes a great deal of time to receive help. The floor in the rooms could use some better cleaning. I have run into some obstacles with the meals thus far. The facility takes a while to implement requests, and the requests coincide with my medical needs so at times I have not been able to eat the food. I have had some trouble communicating with the staff regarding the meal plan. The communication with the dietary department could improve.
4 StarsFull starFull starFull starFull starGray star
September 2018
My loved one likes the nurses. The staff care is excellent. It's very clean. Communication is very good.
5 StarsFull starFull starFull starFull starFull star
August 2018
My loved one seems to be happy there. He is eating better and his attitude has changed since he has been there. I have been pleased with it since he has been there. The therapists are working with him. The meals seem to be fine.
5 StarsFull starFull starFull starFull starFull star
August 2018
So far, it's going very well. Everything is nice! Everything and everyone has been perfect. They inform me and answer questions.
5 StarsFull starFull starFull starFull starFull star
August 2018
We are pleased so far. The therapy is very good. We had one incident with a nurse, but all others are great. The staff care is very good. The bathroom needs some work. Weekends are not as good for food.
5 StarsFull starFull starFull starFull starFull star
August 2018
The staff was supportive during sign in. The process was good and thorough. Nursing seems to be good. The staff are very friendly, supportive. It is very clean and simplistic. The dining experience could use some help. My loved one doesn't like the turkey and doesn't eat it. He liked the pizza, desserts, and juices. I don't ask many questions or visit as often, but I don't know about doctor or physical therapy updates.
4 StarsFull starFull starFull starFull starGray star
August 2018
The service and cleanliness was very good and all the staff was helpful. My loved one said rehab therapy was good. The staff always greeted me and were very nice. I never had a problem with any of the staff. They are very good at keeping me informed. I do not have any complaints about that. I was a little depressed with the condition of the other residents. It was not a place I would want to be. If you go in the morning, when you walk in there is a urine smell, but later in the day it is gone.
5 StarsFull starFull starFull starFull starFull star
August 2018
The service is good and the atmosphere is pleasant. The doctor is on task, and therapy is working. The nursing care is very nice.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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