BellTower Health & Rehabilitation

5805 North Fir Road
Granger, IN 46530
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About BellTower Health & Rehabilitation

Philosophy

At BellTower Health & Rehabilitation, we work to help each patient reach their individual healthcare goals. We take a comprehensive physical, emotional and spiritual approach to care. Our staff takes a synergetic approach in working with each patient, their loved ones and independent physicians. Our building is tucked away in a quiet, countryside landscape and offers short-term rehabilitation, respite and long-term care. We are a 100-skilled bed facility with 24-hour skilled nursing care. Private and semi-private accommodations are available, as well as salon and barber services.

Description

Our short-term rehabilitation is committed to discovering each individual’s full functional abilities. The onsite therapy gym is both spacious and fully equipped. We tailor a specific rehabilitative program to each individual and their unique needs and goals. Patients are prepared for the real world after their rehab treatment with our  ADL kitchen, bathroom, laundry areas, transition suite, and mobility garden.

Clinical help

Therapy
24-hour awake staff
Experts
Respiratory therapist
IV-infusion therapies
Dietician on site
Visiting professionals

Amenities & Features

Activities onsite
Outdoor common areas
Indoor common areas
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Commercial insurance
Male
Female
Private Pay

Staffing

Languages spoken: English

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 1/5
Quality Rating: 0/5
Nurse Rating: 1/5
Staff Rating: 1/5
Survey Rating: 1/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 6
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Littleton4 miles5
Englewood4 miles3
Lakewood4 miles13
Centennial7 miles2
Morrison7 miles1
Highlands Ranch8 miles2



Reviews

Highest Newest Oldest Lowest
1 StarFull starGray starGray starGray starGray star
July 2018
It is terrible. They closed the door with no alarm on my loved one. She is a fall risk and they let her do what she wants to do. You do not see anyone and are not doing things they say. My loved one needs a recliner. They do not help with her dentures. We cannot find her clothes and she is wearing other people's clothes. They seem understaffed and they do not come to see her. The staff does as much as they can with so many people. They make sure it is clean. They keep the front part nice and clean. They feed my loved one hot dogs. She is too old for hot dogs. The menu is not that good for her. They do not do anything I ask them to do. They do not seem to care.
5 StarsFull starFull starFull starFull starFull star
June 2018
I found the staff there, from administrative, nursing staff and housekeepers, offered my brother compassion and support, and even other residents were very supportive and caring there. I cannot speak highly enough. It was very clean. The housekeeping came twice a day. Every time, they asked if there was anything I needed. They would ask if I needed a meal or water. The meals came on time. If there was any improvement, it would be the meals, but they were more than satisfactory. There was always a well-rounded meal. Communication was very good.
5 StarsFull starFull starFull starFull starFull star
June 2018
So far, they have done an excellent job with my loved one. The cleanliness is great.
2 StarsFull starFull starGray starGray starGray star
June 2018
The nurses were not attentive. My mother was lied to regarding a blood test. She was not cared for properly. They were disorganized. On her first day, she went 12 hours without pain meds. She did receive a card after leaving the facility. That was nice. I had to report feces in the bathroom that had been left for over 24 hours, and her room did not get cleaned on a regular basis. They did not keep me informed, including the doctor.
3 StarsFull starFull starFull starGray starGray star
June 2018
When I first got there Friday night, I did not see any staff or meet anyone. I had to use the call button, and it took 15 minutes for them to help. I was concerned with my loved one falling off of his bed, and he had an accident in his bed. They needed to change him. They did not realize he was there. It happened again and smelled like urine. The morning person did not know he was in the room as a patient. The nurses are fine now after I spoke with them over and over. I spoke with the director of nursing about my concerns.
3 StarsFull starFull starFull starGray starGray star
June 2018
Overall, the staff are very friendly people. They try to be helpful. It is very clean. My mom is eating better than she has in a month in a half. The therapists are very patient. I did have a rough conversation with one of the staff members when I approached him to see how my mother was doing with her rehab therapies. Recently, my mother fell attempting to get to the restroom. I'm not sure if this is my mother's condition or an issue with the facility. The staff and I have had very little contact. I have had to ask rather than being informed. I would prefer more communication.
5 StarsFull starFull starFull starFull starFull star
June 2018
The service was good and the staff was good. It was clean and my loved one seemed to like it. The nurses were good. The staff communicated and told me what I wanted to hear.
5 StarsFull starFull starFull starFull starFull star
June 2018
So far it is good.
3 StarsFull starFull starFull starGray starGray star
June 2018
When we first got there, it was great and now not so great. Half of the staff did not know my loved one was there at first, and they brought her food late. She had to wait for help to the bathroom. It takes over an hour to get the pain medication. She is supposed to be on a medication, and it was in her room for most of the day, but I still do not know if it is hooked up yet. In therapy, she usually just sits there and watches everyone else. She is eating and some of the food is good and some food is okay. I am undecided if I would recommend the facility because they did not tell me anything about how things work. I was not sure how to get out of the door, and the staff person was rude in telling me how to get out. They said they do not know about the results of a medical test. I have to ask.
4 StarsFull starFull starFull starFull starGray star
June 2018
It is nice. Overall, it is good. I am pleased with the therapy. Every time I am there I cannot find a nurse. I do not know if they are short-staffed. They are supposed to do some tests and I am still waiting for this. My loved one had an appointment and I did not know if I was supposed to take him, and I did not get a voicemail message about this, and my sister did not either.
3 StarsFull starFull starFull starGray starGray star
May 2018
The facility and care seem fine for my loved one. Therapy is going OK. Everything seems fine. The person in the front office is particularly friendly. They contact me as well as responding to my concerns and questions regarding his care.
5 StarsFull starFull starFull starFull starFull star
May 2018
They were great before and after my loved one got there. It is outstandingly clean. So far, they have done pretty well at keeping me informed. They evaluated him before he arrived to make sure they could care for him, and they are keeping in touch with me. They are more than helpful to discuss anything. The residents are all happy and smiling.
5 StarsFull starFull starFull starFull starFull star
May 2018
My loved one loves it! Everything is going really well. He loves the meals there. They could use better staff development, but overall, are good.
5 StarsFull starFull starFull starFull starFull star
May 2018
We have no complaints. It is good so far. It is very clean. Communication has been OK.
5 StarsFull starFull starFull starFull starFull star
May 2018
Everyone smiled. Everything was great. It was beautiful. The cleaning person was always cleaning. Everywhere I looked, she was cleaning. My loved one said the food was excellent. They brought his food to him. He was happy with the portion size. He lost weight. They were good at informing me. There was one time when he first went to the doctor we did not know about, but it was fine after that issue. He liked a day nurse who was really sweet and went out of his way. They were all good.
4 StarsFull starFull starFull starFull starGray star
May 2018
My loved one enjoys the people. If she needs any help, they are right there. Everybody is very polite. They make sure to say hi. Housekeeping was in her room when I got there. I couldn't find anything on the floor. The food is phenomenal. Everything she has had is good. I wish they could call me just a little bit more.
5 StarsFull starFull starFull starFull starFull star
May 2018
The place looks brand new and it is beautiful. The nurse was pleasant who brought pain medication to my loved one. He said the food was good. We have not heard from anyone yet. I would like more contact from them.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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