Terra Vista Rehabilitation and Health Center

1730 Lucerne Terrace
Orlando, FL 32806
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About Terra Vista Rehabilitation and Health Center

Philosophy

At Terra Vista Rehabilitation and Health Center, our compassionate care team is dedicated to providing hands-on care in a homelike environment. We focus on creating individualized treatment plans that help each resident gain their highest level of functioning and independence. Our residents get to know their therapists and maintain a relationship with them throughout their stay. Terra Vista is where we have a commitment to caring.

Description

Terra Vista Rehabilitation and Health Center is located in the heart of Orlando, just minutes away from local attractions and nearby medical centers. We offer a wide variety of rehabilitation and skilled nursing treatments, as well as various amenities for your comfort. We provide skilled nursing and rehabilitation for both short-term and long-term patients, and we also offer outpatient therapy for those who may need further assistance after discharge.

Our care team is experienced in providing wound care, respiratory services, palliative care, enteral feeding, and therapeutic diets. You will be able to enjoy the convenience of our in-house physician services, including radiology and lab work.

In addition to physical, occupational, and speech therapy, we also offer the following rehabilitation services:

  • Discipline-Specific Treatment Programs
  • Patient/ Family/Caregiver Training and Education
  • Gait Training           
  • Transfer Training
  • Balance, Endurance, Strengthening, and Range of Motion (ROM)
  • Self-Care Training
  • Joint Mobility, ROM and Coordination
  • Bed and Wheelchair Positioning
  • Swallowing Therapy           
  • Aphasia Therapy

Terra Vista features a beautiful, landscaped courtyard to enjoy walks through, daily group and individual activities, and wireless internet and cable TV in every room. We are a recipient of the 2018 Bronze AHCA/NCAL National Quality Award.

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Peg tubes
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Activities onsite
Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Commercial insurance
Male
Female
Private Pay

Staffing

Languages spoken: English, Spanish

Location

Number of private rooms: 4
Number of rooms with private bath: 4
Number of rooms with shared bath: 57
Number of shared rooms: 57
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 5/5
Quality Rating: 5/5
Nurse Rating: 4/5
Staff Rating: 4/5
Survey Rating: 3/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Orlando4 miles19
Winter Park6 miles6
Maitland6 miles2
Altamonte Springs10 miles2
Ocoee10 miles2
Winter Springs11 miles1



Reviews

Highest Newest Oldest Lowest
1 StarFull starGray starGray starGray starGray star
September 2018
There are leaks in the hallway from the rain and in my loved one's room. There is an odor. The nurses do not put a curtain around a person who is naked. I have been complaining, and I get more attention than most. I have been unhappy since she has been there. They could not arrange transportation for her appointment. I came at 8 AM, and no one helped her to get ready for her appointment. One of the nurses did not let anyone know about the appointment. She said the rehab is going fine.
5 StarsFull starFull starFull starFull starFull star
September 2018
It has been a good experience!
1 StarFull starGray starGray starGray starGray star
August 2018
My loved one said the food is cold, and she is picky with that. She only eats in her room, and she is not eating much. I tasted the food last night and it was stone cold. The vegetables were watery. She said people do not come when she needs them. They look in, and they leave and do not help. Once, it was two hours before anyone changed her. She feels like the staff do not pay attention to her. There was one staff person that really helped her, and she told that person that she appreciated the help. She likes the rehab therapy; it is very good. The facility does not smell. They clean in the halls and the baseboards. When I left, there was water coming through the vent.
5 StarsFull starFull starFull starFull starFull star
August 2018
They are friendly and they want to help. They tell us how my loved one is doing and they are helping her to get her strength. She is doing really good in rehab therapy. She said she likes the food they serve her. The nurses are doing good. It is always clean.
3 StarsFull starFull starFull starGray starGray star
August 2018
They are friendly and efficient. The nurses have been great. The staff have been more than friendly. My loved one likes the food so far. They took her to therapy this morning and did not give her a pain pill. It is an older facility.
4 StarsFull starFull starFull starFull starGray star
August 2018
I've been here for years. They do good. The food is good.
1 StarFull starGray starGray starGray starGray star
August 2018
They gave my loved one a dirty towel. The nurses did not take care of him. The meals are awful, and there is hardly any food. Only his sister has been communicated with. It is fairly clean.
5 StarsFull starFull starFull starFull starFull star
August 2018
I like the staff, and I like the people. I like the environment. It is clean. It is awesome. I love everything about the nurses, and they are helpful. I like a staff member in the office particularly.
5 StarsFull starFull starFull starFull starFull star
August 2018
The nurses were fantastic and respectful. The staff were great! They did a good job keeping me informed.
4 StarsFull starFull starFull starFull starGray star
August 2018
I am happy with them. My loved one is happy there. There is always room for improvement with the meals, but he is happy with them. I let them know the meals could be better, but my loved one has put on weight and is not going hungry there. Sometimes there are miscommunications in rehab therapy. I speak up and keep asking for what I want until I am satisfied. The staff are the ones I see, and they interact with him. They shower him and shave him. The floors are always shining, and there is no bad smell. They do good at communication. I like two staff members in the office areas.
4 StarsFull starFull starFull starFull starGray star
August 2018
Everything is excellent!
4 StarsFull starFull starFull starFull starGray star
August 2018
They take good care of me. Every once in a while, there's a situation. The call button isn't working currently. I get my meals, medicine, and bathroom on a routine schedule, and they take good care of me. The nurses listen well, and they're all equally good. The CNAs are sometimes not familiar with me. The social worker is nice but very busy. The administrator takes care what I ask in a timely manner. Care has been excellent. I get proper medications, and showers are good. They sometimes forget my medications during agency nurse care, but they haven't hurt me with what they gave me. They clean up right away. There are no smell or odors. Even if people have accidents, they tend to it right away. The dietary team does very good for me, I can call and request food, and they will fix it if they have it on hand. We have care meetings every 6 months. They do very well at keeping me and my family informed. My mother can sleep well at night knowing that I'm cared for here.
5 StarsFull starFull starFull starFull starFull star
August 2018
I am not in the area; however, I communicate with my loved one over the phone. I also communicate with the nurses quite often because it helps to have their perspective as well. Every month we have a conference call and they keep me updated on his condition as well as the care he is receiving. Also, the facility has been very good about contacting me when a change occurs in his care, for example, with medication. So overall, I am definitely satisfied with the communication from the facility.
4 StarsFull starFull starFull starFull starGray star
August 2018
The patio area has lots of smokers, so my mom cannot go out there. They need a place for non-smokers. Her CNA is wonderful, but others not as good. The staff are very friendly. Most of the time it is clean, but on weekends lacking. There were some changes in the administrative office and communication was chaotic.
4 StarsFull starFull starFull starFull starGray star
August 2018
They're good here. I've seen other nursing homes, and it's good here. There's been a few incidents, but they're good.
5 StarsFull starFull starFull starFull starFull star
August 2018
My loved one loves the workers and the facility. It is clean. The nurses are good. The staff care is good. He likes the activities director, the social worker, and the receptionist. The staff are very friendly. They are very good about communication.
5 StarsFull starFull starFull starFull starFull star
August 2018
They take extremely good care of my loved one. They all know her there, and she is pleased there. The nurses are all good and know her. We like two nurses in particular. The staff are all friendly. They fixed the leak in the roof. I eat there too and the meals are good. She eats what she wants. They call me more than I need to be called.
4 StarsFull starFull starFull starFull starGray star
August 2018
The care has been good. The past few weeks, we've had trouble getting some of her medication. The rehab therapists know what they are doing. The staff do a good job. They are very friendly. It is very clean. The taste of the food is not that great. It is bland. They are real good about communication.
1 StarFull starGray starGray starGray starGray star
August 2018
My loved one was left unattended and fell out of his chair. He complained for days about pains, and it turned out he had a serious medical issue. They were unprofessional. It was all horrible. The place has a mold smell. I would never recommend anyone to go there. He sat in feces over an hour on first day.
5 StarsFull starFull starFull starFull starFull star
August 2018
The staff there is wonderful and caring. It is an older facility. We like it.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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