About Extended Care Hospital of Westminster
Philosophy
At Extended Care Hospital of Westminster, we believe in providing maximum comfort for our residents, physically, emotionally, and spiritually. Our experienced and long-tenured staff is specially trained to meet the needs of patients struggling with various stages of Alzheimer’s disease and other dementias. We provide compassionate care that goes beyond routine services. We strive to understand each resident’s human needs, and we work together to help them attain their personal goals in a loving, nurturing environment. “Cure when possible, and comfort always” is our standing pledge to all of our residents.
Description
Extended Care Hospital of Westminster is located in a quiet, residential neighborhood, just down the street from Kindred Hospital. We are a 52-bed facility, and one of the only secured units in Orange County. Our team of dedicated professionals provides 24-hour licensed nursing care to all of our residents. Our team includes an attending physician, licensed nurses, certified nursing assistants, rehabilitation therapists, social workers, and a registered dietitian. We have proudly been under the same ownership since 1992.
We offer a wide range of amenities for our residents’ comfort and safety. All of our beds are Medicare and Medicaid certified. Our full, in-house rehabilitation unit provides physical, occupational, and speech therapy. All of our rooms come with wireless internet access and free cable TV. Our activity leaders strive to create activities that meet the needs and abilities of each of our residents. Some activities include musical performances, fitness activities, games, trivia, and volunteer involvement.
At Extended Care Hospital of Westminster, we understand that our patients can be sensitive to changes in their environment. We have tailored our programs to meet the specific needs of our residents, and to deliver complex medical care. Our staff is experienced in providing post-operative care, IV therapy, wound care, tube feeding, and rehabilitative therapy to assist with healing.
Clinical help
Therapy
24-hour awake staff
Experts
Wound care physician
Respiratory therapist
IV-infusion therapies
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call
Amenities & Features
Activities onsite
Activities offsite
Devotional services onsite
Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi
Patients accepted
Medicaid
Medicare
Age: No age restrictions
Commercial insurance
Veteran Affairs contract
Male
Female
Private Pay
Staffing
Languages spoken: English, SpanishLocation
Number of private rooms: 0Number of rooms with private bath: 0
Number of rooms with shared bath: 26
Number of shared rooms: 26
Short-long term sections combined: 0
Medicare Ratings
Medicare: By The Numbers
| Issue | Number |
|---|---|
| Substantiated Complaints | 0 |
| Facility Related Incidents | 2 |
| Number of Fines | 0 |
| Total Fine Amount | $0 |
| Total Number of Penalties | 0 |
Nearby Cities
| City | Distance | Number of Facilities |
|---|---|---|
| Westminster | 0 miles | 3 |
| Stanton | 2 miles | 1 |
| Huntington Beach | 4 miles | 3 |
| Garden Grove | 4 miles | 6 |
| Anaheim | 5 miles | 15 |
| Seal Beach | 5 miles | 1 |
Highest
Newest
Oldest
Lowest
Stars
August 2018
I am very happy with my father's stay here at the facility, and he is making great progress. At times, it seems as though the employees cannot spend as much time as they should with each patient. Also, when I visited, he was still in bed, and it was later in the day. I felt as though staff could have gotten him out of bed earlier. I have to constantly encourage the nursing staff to keep him hydrated. It has been a challenge to get the nursing staff to pay attention to his individual needs, especially when it comes to providing more liquids.
Stars
July 2018
It's a nice clean place. It's not stinky as one would expect. Everyone is amazing. The staff have big hearts. Overall, I'm very happy. The staff and I used to be more connected, but they haven't called me in a while, maybe a year. I pointed this out, and they found it troubling, but still no calls.
Stars
July 2018
They are wonderful. I love this place, and it is very good. One of the staff members in particular is very informative. It is very clean. They are excellent about communication, and they call me about everything.
Stars
July 2018
The staff are amazing with the patients. They are excellent at communication. There is a a particular staff member who is amazing and takes time with the patients. The cleanliness and everything is perfect. We like the head nurse, and she tells me what is going on. They give me a monitored report of my loved one's weight each month, and she is healthy. I have seen that the dining room can be a little messy, but that is understandable with the patients.
Stars
July 2018
We would definitely recommend the facility. We actually came here because we had another family member here previously. They are exceptionally good about recognizing that it is not just my loved one being cared for. They have really gone out of their way to make sure the family is doing just as good as she is; after all, it is not just the patient who deals with the facility. They have made this process the the best that it could possibly be during a time that can be uneasy. I have never found anything a mess. They not only let us know about her personally, but they also have been very good at contacting us for family events, holidays, and birthdays. They are so on top of it, and this has made such a big difference for our family as a whole.
Stars
July 2018
It has been a great experience, overall. The nurses are so wonderful there. They do a great job. The cleaning staff are great. The facility is super clean. They provide three meals a day and snacks. We got lucky we found this place. It is a great place for my loved one.
Stars
July 2018
Everything is excellent. The cleanliness and the meals are great. The nurses and the staff are great. They are excellent at keeping me informed.
Stars
July 2018
The staff is really good, and the ratio of staff to patients is good.
Stars
July 2018
They are very kind and caring. They are sensitive to the families. Everything is consistent. It is nice, clean, and friendly. The nurses are wonderful. I like the director of nursing; she is wonderful. Everybody there is really wonderful. The rehab therapy is fine, but my loved one is not interested in it. They are doing everything they can.
Stars
July 2018
The people are kind, and my loved one feels loved and cared for. The nurses are wonderful. It is a good place for her. She is happy with the food.
Stars
July 2018
This place has answered our prayers for my father. We are so grateful. It is very, very clean!
Stars
July 2018
This facility is the best place in southern California. The medical care is very sophisticated and thorough. The CNA my wife has in the morning gets her dressed and ready for the day and is the best possible person I can think of. The nurses are excellent. The staff are excellent. I like the RNA who feeds her breakfast. I like the RNA who helps her exercise. There is nobody there who does not smile. They tell her she does a good job.
Stars
July 2018
All of the staff, including the director of nursing, the office, and the activities director, are all patient and friendly. They call me quite often with anything that is different. They call and give me reports and details on my loved one's medication. If they have to change her medications, they call me. They take care of her mental and emotional health. They help keep her happy, they and take good care of her.
Stars
September 2018
We tried another facility and it did not go well. This is a small facility. They are loving and caring and do what they say they will do. My dad likes the activities. This facility has plenty of staff, and they are happy with their jobs. There are a lot of different staff on call. The lady in the activities department is very good. The facility does not smell bad and the floors are always mopped and cleaned. My dad likes the floors. The meals are great and my mom and I eat there a lot. We compliment them on their meals. They do not charge if we want to eat with him. The chef is really great there. The nurse calls us and sometimes the nurse's assistant calls us.
Stars
September 2018
I am happy with the nursing, but some of the care my loved one has gotten has not been good. Every time I call, they are very helpful, especially with the paperwork and insurance. It is always clean when I am there. You never smell urine there.
Stars
September 2018
I like the facility, and it is pretty clean. The people are nice, and my loved one is taken care of. When I call, they help me with any issues.
Stars
September 2018
I have been going there every day for the past seven years. This place is perfect! We could not be happier that my wife is at this facility.
Stars
September 2018
The facility has been very good about communicating! They have made the effort with phone calls and keep me well informed regarding my mother's care. I am very happy with their level of communication.
Stars
September 2018
They take really good care of my loved one. It's very clean in there. The food is good.
Stars
September 2018
They are wonderful. I go there quite often and I call often. It is clean and they are very professional. It has been a great place. I have no complaints whatsoever. It is very clean. They are on a regular routine for cleaning. I have eaten with my loved one there. It is not too spicy. When I call him, they bring him to his phone. They all communicate well.
Stars
September 2018
They seem to be very attentive, and they give updates to me. My loved one looks good. She walks every day. I go during lunches, and they offer options for food. The communications is great. This place has no bad smell.
Stars
September 2018
My mother has been at the facility for four years and we are so happy with the place! We could not ask for better care. The nurses have all been amazing. There is a nurse who is usually up at the front and she has made a difference with our family! She is so helpful and nice. The facility is perfect with their communication! Even if it just something that is a one-time thing in terms of her medication, they will reach out to me to update me. I am very happy with their communication!
Stars
October 2018
They have been very helpful throughout this process. The nursing supervisor helped get my father admitted into the facility. I would like to give a shout out to her!
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.
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