Mission Palms of Mesa Health & Rehabilitation Center

6461 E Baywood Ave
Mesa, AZ 85206
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About Mission Palms of Mesa Health & Rehabilitation Center

Philosophy

Mission Palms of Mesa Health & Rehabilitation Center provides warm and compassionate skilled nursing and rehabilitation services in the heart of Mesa, Arizona. Our advanced rehabilitation team and top-of-the-line equipment is the key to a smooth recovery. 

Description

At Mission Palms of Mesa, we offer intensive therapy from day one to get you back home soon! Our physical therapy, occupational therapy and speech therapy are offered in an intensive and inpatient setting. Led by our professional medical team, we develop a highly customized treatment program designed to help you or your loved one achieve optimal independence and function.

We specialize in providing orthopedic care and wound care. We provide care for higher stages of wounds than other facilities, and we have a high healing rate of 55%! 

We provide 24/7 skilled nursing services, including medication management, wound care, dietary counseling, and physician services on site. Whether you are in need of short-term rehabilitation or long-term care, our skilled staff will ensure you reach your maximum health potential. 

Our rehabilitation services include physical therapy, speech therapy, and occupational therapy in the following specializations;

  • Amputations
  • Arthritis
  • Balance and gait 
  • Low back and neck pain management 
  • Orthopedic care
  • Treatment following joint replacement surgery
  • Hand rehabilitation
  • Neuromuscular re-education
  • Retraining in daily living activities
  • Stroke rehabilitation
  • Wheelchair management
  • Motor speech disorders
  • Aphasia
  • Swallowing disorders

At Mission Palms, we understand that your fullest recovery necessitates a comfortable and enjoyable stay. That is why we provide a wide variety of amenities to enhance your experience, including beauty and barber services, complimentary WiFi, family gathering rooms, a pet-friendly environment, Cable access in each room, and private rooms upon request. Every month, our gourmet chef prepares cuisine from around the world, catered to your dietary needs. Activities are offered 7 days per week, and during the evenings! 

Clinical help

Therapy
24-hour awake staff
Experts
Wound care physician
IV-infusion therapies
Peg tubes
TPN
Dietician on site
Visiting professionals
Visiting podiatrist
Visiting dentist
Doctor on call

Amenities & Features

Resident parking available
Activities onsite
Activities offsite
Devotional services offsite
Outdoor common areas
Indoor common areas
Meals provided
Beautician onsite
Free cable satellite tv
Free WiFi

Patients accepted

Medicaid
Medicare
Commercial insurance
Male
Female
Private Pay

Staffing

Languages spoken: English, Spanish

Location

Number of private rooms: 0
Number of rooms with private bath: 0
Number of rooms with shared bath: 0
Number of shared rooms: 0
Short-long term sections combined: 0

Medicare Ratings

Overall Rating: 2/5
Quality Rating: 0/5
Nurse Rating: 3/5
Staff Rating: 3/5
Survey Rating: 2/5

Medicare: By The Numbers

Issue Number
Substantiated Complaints 4
Facility Related Incidents 0
Number of Fines 0
Total Fine Amount $0
Total Number of Penalties 0

Nearby Cities

City Distance Number of Facilities
Mesa0 miles12
Apache Junction7 miles1
Gilbert9 miles1
Tempe11 miles2
Chandler13 miles5
Fountain Hills14 miles1



Reviews

Highest Newest Oldest Lowest
3 StarsFull starFull starFull starGray starGray star
September 2018
My loved one has waited up to an hour for a nurse to answer his button. He doesn't like the food, but with his meds, his food will taste different. I tasted it and said it is like I cooked it. I requested cranberry juice every meal and they do that. They communicate all the time. If I don't get a letter, I get a call. I call, and they call me right back. It is very clean.
5 StarsFull starFull starFull starFull starFull star
September 2018
I really like it here. This facility is like the Ritz. They are right there all of the time, and the food is excellent. I like all of the CNA's and nurses. They are all very friendly. I have a great rapport with them. It does not look like a nursing home, and there is no smell. It is like you are in your own home.
5 StarsFull starFull starFull starFull starFull star
September 2018
It is going pretty good. They take really good care of the patients.
4 StarsFull starFull starFull starFull starGray star
September 2018
It's clean. The people care about the patients. I don't think they communicate very well.
3 StarsFull starFull starFull starGray starGray star
September 2018
There are some really good nurses there, but they seem to be a little slow on passing the orders down from one nurse to another. The therapists don't have my loved one put any effort into her rehab. They do not spend time with her to get her to work harder.
5 StarsFull starFull starFull starFull starFull star
September 2018
It's been wonderful, they are doing wonderful with my loved one. I would recommend it. It is outstandingly clean. The meals look good. He likes the oatmeal but they don't give him enough of it.
5 StarsFull starFull starFull starFull starFull star
September 2018
Everybody is good to me, and it is nice and clean. I have no complaints. The floors really shine.
2 StarsFull starFull starGray starGray starGray star
September 2018
We saw the nurse once, and she seemed competent. My loved one did not get his teeth brushed there. They did not change him often enough. The facility was clean, but they did not keep him clean. I asked for water and waited over an hour for it.
3 StarsFull starFull starFull starGray starGray star
September 2018
The rehab therapists just show up and there is no schedule. The nurses and staff are very knowledgeable about what they do. Some of the meals are cold.
3 StarsFull starFull starFull starGray starGray star
September 2018
Rehab has a lot of different people and different experiences. They treat me mean, but that means they're doing good. The majority of the nurses are great, every now and then one has an attitude. They check up on me. When I ask, they take care of me. The facility looks clean to me. It doesn't have a menu, and they have two things so it's one or other and nothing else. You either go hungry or pick one. I'd like to see more of a menu to choose from. I had pork lion that was delicious, the chicken breast is excellent and Salisbury is excellent.
5 StarsFull starFull starFull starFull starFull star
September 2018
They have a very friendly staff, and it is very clean. The nurses need a little more respect for privacy; they just come in. The facility smells nice. The food is a little bland. The sandwiches are dry and hard to swallow.
3 StarsFull starFull starFull starGray starGray star
September 2018
The nurses are very good. The staff is good, but the ratios are way to high, and they can't give proper care. They are understaffed so they can't be there when needed. They need more people.
4 StarsFull starFull starFull starFull starGray star
September 2018
For the most part, the service has been good. I have a couple of questions I am waiting an answer on. They have been holding off communication. We are still in the process of waiting for answers. Some of the staff does not communicate well.
2 StarsFull starFull starGray starGray starGray star
September 2018
I have not seen the progress I would have liked to have seen at this point. They maybe need to give a little more attention to the patients. I do not see meals that cater to my loved one's care needs. Communication is an area that I have found the facility to do particularly well in. It has been a little difficult to coordinate with the doctor. I was able to meet with him briefly once, but it would be nice to have more access to him.
5 StarsFull starFull starFull starFull starFull star
September 2018
It's been great! It's good, it's clean, it's new. The only problems I see is the delivery of medicines--it's not steady or consistent. The therapists are helpful and they listen. It is exceptionally clean! For a lot of people, food is difficult. It seems like they do best they can. It's a little bland but that's likely because of the dietary needs. The meals look good to me.
4 StarsFull starFull starFull starFull starGray star
September 2018
We have not had a problem with the place; however, we have to go and find out information for him. They have not given us a care plan. We have to ask them. It would be nice if they had someone to talk with the family.
3 StarsFull starFull starFull starGray starGray star
September 2018
The therapists make sure to clear up my concerns and that I get the best outcome I can get. The nurses are really busy and when I try to talk to them with my concerns. They cut me off to get to other patients, so they never hear my concerns. I would prefer to have a more stable schedule with the nurses. There is a different nurse all the time. Other places, you have the same nurse and you can build trust and build a relationship. The CNAs have been great and helped me out. It is actually cleaner than other places. They wax the floors and come every day to clean. The kitchen staff have been great and can adjust to what I need. Things get passed down and get miscommunicated. They can improve there.
5 StarsFull starFull starFull starFull starFull star
September 2018
They have good service and attentive personnel. The nurses are all good. It is very clean.
4 StarsFull starFull starFull starFull starGray star
September 2018
The facility has been great. All of the therapists are great.
5 StarsFull starFull starFull starFull starFull star
September 2018
They are very nice, very helpful people. They all were good communicating. It was a very good experience. The facility was super nice and very clean. The food was very good.
These reviews are collected from real patients and families by RealVoice, and published here with the permission of the reviewer. RealVoice collects feedback about skilled nursing experiences by speaking to patients and families over the phone. If you are interested in leaving a review, please contact your provider and let them know you would like to share your feedback via RealVoice.

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